4/10 Poor
Sandy P., Brockway, PA
Jun 8, 2025
Disliked: Cleanliness
Unit is dirty and in disrepair
I don't think I can possibly fit all the issues into 1500 characters, so I'll hit the "highlights." It looks nothing like the photos. It's dirty and in need of repair. The bathroom sink looked like it was painted and the paint was chipping/peeling. The beds weren't clean. My youngest daughter found a pair of dirty socks when she turned down the comforter. We had to sleep on top of the comforter the first night until they sent housekeeping to correct the problem. The sectional couch in the living room was missing a piece, so it only seated four and the pieces kept sliding around. There were random kitchen chairs and a giant empty box sitting in the living/dining area. The wifi info provided was not accurate, so Vacasa had to send someone to set up wifi and then we couldn't use any streaming services because the owners had logged in and locked their profile so we couldn't log them out. All of the closets in the second bedroom were locked for "owners only" and the dresser also had an "owners only" sign. The half of the master closet that wasn't locked was filled with construction materials, an old fan, paint rollers, etc. There was construction scraps under the bunk beds. There was a broken screen door on the balcony. The washer and dryer was blocked by dirty mops and brooms and buckets that fell out on you when you opened the door. Shower door in the master was missing and replaced with a cheap dirty plastic shower curtain inside the door frame so it was way to close to you.
Sandy P.
Stayed 6 nights in Jun 2025