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SureStay Hotel by Best Western Castro Valley

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Castro Valley

Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
The current price is $109
$99 nightly
$109 total
Total with taxes and fees
Jun 10 - Jun 11

Explore the area

View in a map
3954 E Castro Valley Blvd, Castro Valley, CA, 94552
  • Place, Golden Tee Golfland
    ‪4 min drive‬
  • Place, Hayward Japanese Gardens
    ‪4 min drive‬
  • Place, Lake Chabot Spa
    ‪5 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Lobby
Comfort Inn Castro Valley
Castro Valley
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
$107 nightly
The price is $117
Jun 28 - Jun 29
Total with taxes and fees
Comfort Inn Castro Valley

About the neighborhood

Castro Valley

When you stay at SureStay Hotel by Best Western Castro Valley in Castro Valley, you'll be near the airport, within a 15-minute drive of Oakland Arena and Oakland Zoo. .This hotel is 18 mi (29 km) from San Francisco Bay and 2.4 mi (3.8 km) from Golden Tee Golfland.

What's nearby

  • Golden Tee Golfland - 4 min drive - 2.7 miles
  • Hayward Japanese Gardens - 4 min drive - 2.5 miles
  • Lake Chabot Spa - 5 min drive - 3.4 miles
  • Lone Tree Cemetery - 5 min drive - 2.2 miles
  • Hayward City Hall - 6 min drive - 3.2 miles

Getting around

  • Castro Valley Station - 3 min drive
  • Pleasanton Station - 15 min drive
  • Oakland Intl. Airport (OAK) - 19 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪HL Peninsula Restaurant - ‬2 min drive
  • ‪Café Rumi - ‬3 min drive
  • ‪i-Tea - ‬3 min drive
  • ‪Starbucks - ‬17 min walk

About this property

SureStay Hotel by Best Western Castro Valley

SureStay Hotel by Best Western Castro Valley offers 48 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary breakfast is included.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and a vending machine. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:00 AM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Castro Valley Inn

Castro Valley Inn

Surestay By Best Castro Valley

SureStay Hotel by Best Western Castro Valley Hotel

SureStay Hotel by Best Western Castro Valley Castro Valley

SureStay Hotel by Best Western Castro Valley Hotel Castro Valley

SureStay Hotel by Best Western Castro Valley Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 806 reviews
Rating 8 - Good. 303 out of 806 reviews
Rating 6 - Okay. 117 out of 806 reviews
Rating 4 - Poor. 58 out of 806 reviews
Rating 2 - Terrible. 50 out of 806 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
It’s always a pleasant experience when I stay there. Easy on and off the freeway and it’s quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. The room was clean, comfortable and had enough electrical outlets to plug in our phones, etc. Very pleased
Stayed 1 night in Dec 2025
Verified

8/10 Good

Harold

Liked: Cleanliness
good stay for your $$
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice room
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had everything we needed, clean, would recommend!

Simple, clean and had everything we needed for a quick sleep. Friendly helpful staff. Would definitely stay here again!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Kararwa

Liked: Cleanliness
Staff was friendly and helpful. Quiet and calm environment and I appreciate how clean the area is. Old traditional ambience but feels homey.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Is good not fancy but clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities
Friendly staff and cleaning.
Stayed 8 nights in Sep 2025
Verified

8/10 Good

CHERYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping staff were extremely nice, AC worked great
Stayed 5 nights in Oct 2025
Verified

2/10 Terrible

Manuel H.

Disliked: Cleanliness
Room was leaking water from the ceiling
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Velina

Liked: Cleanliness, staff & service, room comfort
Nice to have a little bite to eat in the mornings . So glad they have a nice continental breakfast selection. And everything is fresh and clean throughout the hotel property! I never see a lot of trash out or around the property! The staff there is very kind and helpful, from the front desk , maintenance, to the housekeeping!!!. Overall very pleasant place to stay at
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The staff was good and the breakfast that they served the timings were good.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Simon

Liked: Staff & service
Disliked: Cleanliness
staff was wonderful. the room/ bathroom wall had stains,bed squeaked.shower water was weak.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Clean place
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Rosalie

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms ARE neglected. First room assigned had four doors 3 were locked one bathroom door but no closet so, technically by building code standards, it isn't a bedroom.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy checking in. Room was spacious & roomy. Area was quiet & very close to freeway & shopping center!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024
Verified

8/10 Good

Alan

Liked: Staff & service
Good location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very satisfied with my stay
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The area and the staff was excellent.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Alicia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cold water for shower I was really looking forward to a bath before work Only hot water in sink Blood on one of the dry towels
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Stayed 1 night in Oct 2023
Verified

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, helpful.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Yuan Neng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable.
Stayed 1 night in May 2025