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Holiday Inn Express Union City (San Jose) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Union City (San Jose) by IHG

Free buffet breakfast
Point of interest
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
$122
$107 nightly
$122 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
31140 Alvarado Niles Rd, Union City, CA, 94587
  • Place, Cinemark Century Union Landing 25
    ‪2 min walk‬
  • Place, Union Landing
    ‪6 min walk‬
  • Place, Alameda Creek Regional Trail
    ‪2 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Extra Floor Space)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(21 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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4.0 out of 5, Very Good, 1,002 reviews
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The price is $125
Feb 15 - Feb 16
Total with taxes and fees
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About the neighborhood

Union City

Located in Union City, Holiday Inn Express Union City (San Jose) by IHG is within a 15-minute walk of Cinemark Century Union Landing 25 and Union Landing. .This hotel is 9.6 mi (15.5 km) from San Francisco Bay and 16.7 mi (26.9 km) from Stanford University.

What's nearby

  • Cinemark Century Union Landing 25 - 2 min walk - 0.1 miles
  • Union Landing - 6 min walk - 0.4 miles
  • Alameda Creek Regional Trail - 2 min drive - 2.0 miles
  • Tesla Motors - 11 min drive - 12.8 miles
  • Stanford University - 23 min drive - 19.2 miles

Getting around

  • Union City Station - 6 min drive
  • Fremont Station - 7 min drive
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Jollibee - ‬4 min walk

About this property

Holiday Inn Express Union City (San Jose) by IHG

Hotel in Union City with free breakfast and a 24-hour front desk
Holiday Inn Express Union City (San Jose) by IHG offers 77 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Union City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 77 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations are provided. Conveniences include safes and desks, as well as phones with free local calls.
A complimentary buffet breakfast is included.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 22 2024 to April 30 2026 (dates subject to change):
  • Meeting facilities
The property will be renovating from June 26 2023 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Select guestrooms
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jose Hotel Union City San
Holiday Inn Express Union City San Jose
Union City San Jose
Holiday Inn Express Union City San Jose Hotel

Holiday Inn Express Union City (San Jose) by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 955 reviews
Rating 8 - Good. 320 out of 955 reviews
Rating 6 - Okay. 98 out of 955 reviews
Rating 4 - Poor. 43 out of 955 reviews
Rating 2 - Terrible. 26 out of 955 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities
It was under construction but the rooms were great and the staff was very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lizett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend visit was great, very quiet, not crowded during breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Xiong

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
It’s next to a big shopping mall and there are quite a few restaurants near by. Felt good except my room’s key didn’t work most of the time and i had to change the room the next day. The breakfast was good with three hot items and regular stuff. Will stay at this place again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shomurod

Liked: Amenities
Great
Stayed 1 night in Oct 2025

10/10 Excellent

Nestor

Liked: Staff & service
Safe
Stayed 3 nights in Oct 2025

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, staff & service

Great Hotel -- But Didn't Know About Renovations

Great staff, nice room, but we weren't aware of the renovations. So, that is my only reason for the lower rating.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice clean. Bed’s comfortable. Lots of nice restaurants and shopping within walking distance. The only downfall was the hotel is under construction.
Stayed 1 night in Sep 2025

8/10 Good

Henry

Stayed 1 night in Sep 2025

10/10 Excellent

Cristal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with the construction going on, everything was clean. Noise was at a minimum and customer service was excellent!
Stayed 2 nights in Sep 2025

6/10 Okay

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
For starters, it was being renovating. A lot of noise but was understandable. Front end was a little aggressive when I was asking questions. Not friendly at all. She might need to go back and take some courses on how to greet and meet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pricila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

10/10 Excellent

Kris

Stayed 12 nights in Sep 2025

10/10 Excellent

Leobardo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and modern looking
Stayed 1 night in Sep 2025

10/10 Excellent

Maria, Los Angeles

Traveled with family
Liked: Cleanliness, amenities
Friendly Staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Only drawback was ongoing construction but that wasn’t any real problem for just an overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

8/10 Good

Rowena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2025

10/10 Excellent

karren

Stayed 4 nights in Aug 2025

8/10 Good

Rowena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is okay, the staff are very nice
Stayed 7 nights in Aug 2025

8/10 Good

Michael

Stayed 11 nights in Aug 2025

4/10 Poor

Racquel

Disliked: Cleanliness, staff & service, property conditions & facilities
Not comfortable to stay and hard to open our door
Stayed 1 night in Aug 2025

8/10 Good

Deonte

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tiesha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Sabrina

Stayed 1 night in Aug 2025