2/10 Terrible
April
Sep 2, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
I was placed on a do not rent list and the received an email stating that my reservation was cancelled however, wouldn’t refund me. It took 2 days of non stop back and forth to get my full refund. Prior to my knowledge of being placed on the do not rent list, my last stay I woke up late at around 12:10/12:15. I immediately called the front desk and asked if I could get a late check out for 1pm. Mind you, I’m half asleep. The front desk receptionist says the latest she could do is 12:30pm because house maids were leaving early that day. No biggie. I just said ok 12:30 is in a few minutes I’m going to jump in the shower and hurry as quick as possible. The receptionist was rude as hell and told me no that I needed to be out at 12:30 or she was going to charge me for another night etc etc . I hung up the phone so that I could hurry and get in the shower. She called back and was yelling and being rude so I hung up the phone again and then left it off the ringer. As I’m getting in the shower, the receptionist starts banging on my hotel room for like the damn police. I said I’m in the shower stop beating on the door & it wasn’t even 12:30 yet! I wish I knew her name! She’s fat though. Dark hair just rude and placed me on a do not rent list because of this. This place is ridiculous DO NOT RENT HERE
April
Stayed 2 nights in Aug 2025