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The Giacomo, an Ascend Collection Hotel

3.0 star property

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Lobby
Exterior
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated
Premium bedding, down comforters, pillowtop beds, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$121
$107 nightly
$121 total
Total with taxes and fees
Apr 1 - Apr 2

Explore the area

View in a map
222 First Street, Niagara Falls, NY, 14303
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪7 min walk‬
  • Place, Rainbow Bridge
    ‪8 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(93 reviews)
  • City view
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(18 reviews)
  • City view
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 255 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • City view
  • 255 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • City view
  • 255 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • City view
  • 255 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Niagara Falls

With a stay at The Giacomo, an Ascend Collection Hotel, you'll be centrally located in Niagara Falls, just a 3-minute walk from Niagara Falls State Park and 7 minutes by foot from Seneca Niagara Resort & Casino. .This boutique hotel is 0.4 mi (0.7 km) from Maid of the Mist and 0.5 mi (0.8 km) from Rainbow Bridge.

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Maid of the Mist - 7 min walk - 0.4 miles
  • Rainbow Bridge - 8 min walk - 0.5 miles

Getting around

  • Niagara Falls Station - 6 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 42 min drive

Restaurants

  • ‪Stir - ‬11 min walk
  • ‪Blues Burger Bar - ‬7 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Hard Rock Cafe - ‬6 min walk

About this property

The Giacomo, an Ascend Collection Hotel

The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 41 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

The Giacomo, an Ascend Collection Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 240 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Finley I.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very professional and polite. The room was extremely beautiful. The other guest were very friendly. Over all I’ll be going there plenty more times. Oh and the view out my room window was breath taking…
Stayed 1 night in Nov 2025

8/10 Good

Oliver

Liked: Staff & service
The Floors In The Room Should Be Clean More
Stayed 1 night in Nov 2025

2/10 Terrible

Lynnette

Stayed 1 night in Nov 2025

8/10 Good

Sylvia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic boutique hotel with very nice breakfast and sweet treats in the evening. Downside was that the room and surrounding areas reaked of strong perfumey cleaner( "fabuloso or perfumey pinesol") Had to clean the bathroom floors from the sticky residue of the cleaner used.
Stayed 2 nights in Nov 2025

8/10 Good

Shawn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was top notch, very helpful, kind, and courteous. The breakfast staff was great as well.
King size bed
From window to the entrance.
Stayed 3 nights in Nov 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room had food on the floor from previous party. No robes in the bathrooms. People were smoking in the stairwell. A fire alarm went off in the middle of the night due to people smoking in the stairwell. We stayed 8 years ago but will not being staying again
Stayed 4 nights in Nov 2025

10/10 Excellent

Michael Parish

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel room was ok. Location was great. Service was excellent.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Outstanding service, breakfast, staff, snacks, and hot beverages. Wouldn’t stay anywhere else in the Buffalo, Niagra Falls area!
Stayed 4 nights in Nov 2025

8/10 Good

Helena

Great staff
Stayed 2 nights in Oct 2025

8/10 Good

Shacquira

Stayed 1 night in Nov 2025

8/10 Good

Arman

Business traveler
Liked: Cleanliness, property conditions & facilities
The room was a bit stale and stuffy . Staff was extremely helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, we had a great stay. Loved our room & the lookout area!
Stayed 2 nights in Nov 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness was great however, what stood out the most is the absolute awesome staff. They truly go above and beyond to make your stay perfect. Never once greeted without an amazing smile and a warm hello. The young lady by the name Quetina (truest apologies if I butchered the spelling) is a huge asset for their business. She makes you feel like family. We had an issue with securing an Uber for an event that we had a set time for arrival to attend, she went so far as to call and make arrangements for us a ride on her own. We 100% recommend a stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and very welcoming at all times. The room was absolutely amazing clean and very well prepared as my husband had asked as it was our honeymoon.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Nov 2025

10/10 Excellent

August

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and knowledgeable about restaurants and attractions. The breakfast was always fresh and there were various options. The parking lot and area around the hotel was safe. The location is within walking distance to the Falls.
Stayed 4 nights in Nov 2025

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and property clean
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and the staff was attentive. I would definitely stay again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tondra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and beautiful older boutique hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alan, Heathfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Gregory

Stayed 2 nights in Oct 2025

6/10 Okay

JOHN

Liked: Cleanliness, property conditions & facilities, room comfort
the room was advertised as having a 2 person whirlpool. it was way too small for 2 adults
Stayed 1 night in Oct 2025

6/10 Okay

Mackenzie

Liked: Staff & service
Disliked: Cleanliness, room comfort
The staff was SO KIND and helpful. The hotel is just VERY OLD. It could have had a deep cleaning. I was attracted to the hotel for the old vibes but there was just a lot of things that were very dirty it stained.
Stayed 2 nights in Oct 2025