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Comfort Inn The Pointe

3.0 star property

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Photo gallery for Comfort Inn The Pointe

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$93
$82 nightly
$93 total
Total with taxes and fees
Mar 22 - Mar 23

Explore the area

View in a map
1 Prospect Pointe, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Rainbow Bridge
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(61 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(169 reviews)
  • City view
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(31 reviews)
  • City view
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade) | Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Niagara Falls

With a stay at Comfort Inn The Pointe in Niagara Falls (Downtown Niagara Falls), you'll be steps from Niagara Falls State Park and 6 minutes by foot from Rainbow Bridge. .This hotel is 0.9 mi (1.4 km) from Fallsview Indoor Waterpark and 0.9 mi (1.5 km) from Casino Niagara.

What's nearby

  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 3 min walk - 0.2 miles
  • Rainbow Bridge - 5 min walk - 0.3 miles
  • Maid of the Mist - 5 min walk - 0.3 miles
  • Seneca Niagara Resort & Casino - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 3 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Blues Burger Bar - ‬9 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬9 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Hard Rock Cafe - ‬2 min walk
  • ‪The Mami House - ‬8 min walk

About this property

Comfort Inn The Pointe

Comfort Inn The Pointe offers 110 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a vending machine.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Planning an event in Niagara Falls? This hotel has 1056 square feet (98 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 20 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 1,056 square feet of conference space
  • Meeting room

Outdoors

  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Pointe
Comfort Inn Pointe Hotel
Comfort Inn Pointe Hotel Niagara Falls
Comfort Inn Pointe Niagara Falls
Comfort Inn Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls
Comfort Inn The Pointe Niagara Falls
Niagara Falls Comfort Inn
Comfort Inn The Pointe Hotel
Comfort Inn The Pointe Niagara Falls
Comfort Inn The Pointe Hotel Niagara Falls

Comfort Inn The Pointe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 700 out of 1603 reviews
Rating 8 - Good. 431 out of 1603 reviews
Rating 6 - Okay. 267 out of 1603 reviews
Rating 4 - Poor. 103 out of 1603 reviews
Rating 2 - Terrible. 102 out of 1603 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Talisa

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

JORGE, Santa Marta

Liked: Cleanliness
Excelent location, normal breakfast, clean room, nice staff.
Stayed 1 night in Dec 2025

6/10 Okay

Linda

Traveled with partner
The staff was the best thing about our stay. Garbage was left in the hallways.The hot food was was cold,no kind of warming bath.
Stayed 3 nights in Nov 2025

10/10 Excellent

Abhishek

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Just a minute walk away from the park and a couple of mins walk to the falls. Rooms were clean and the people working at the front desk were nice and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Romil

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel fit my needs and located pretty close to food spots and the convention center
Stayed 4 nights in Nov 2025

6/10 Okay

Gretchen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building and hallways were very dirty.
Stayed 1 night in Nov 2025

2/10 Terrible

Khaled

Disliked: Cleanliness, amenities, property conditions & facilities
I was refused service.
Stayed 1 night in Nov 2025

6/10 Okay

Camilla

Stayed 1 night in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean and the staff very helpful and courteous.
Stayed 1 night in Nov 2025

8/10 Good

Kimberly

Stayed 3 nights in Nov 2025

6/10 Okay

Vijay

Disliked: Cleanliness
Receptionist was very rude
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
This hotel is perfectly located on the American side with beautiful views of Niagara State Park and very close to the Rainbow Bridge. It is clean with a comfortable bed. However, it is old and needs renovating. There is no sound proofing and you can hear the people in the next room. We lucked out and got a corner room (2 great views) on the 6th floor. We loved it.
View from our window
View from the other window
Stayed 2 nights in Nov 2025

10/10 Excellent

Gautam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good place to stay with yourself family.
Stayed 1 night in Nov 2025

2/10 Terrible

Jamie

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we got to our room the tv wouldnt turn on, the sink stopper was completely broken. The handlebar for the shower was halway broken off and for a shower the pull to turn on the shower would only go halfway, so water came out of the faucet and shower head. The floor also needs new carpeting and spider in the room (my son got bit on his cheek by one) Absolutely do not suggest this place it ruined the entire vacation. Also no rooms come with microwaves...
Stayed 8 nights in Nov 2025

8/10 Good

Lizbeth

Liked: Amenities, property conditions & facilities
Clean room, Thank you !
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge

Stayed 1 night in Nov 2025

8/10 Good

Guangyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is decent. The room is not quite clean and there is long hair on the restroom floor. The conditioner is used up. The shower is not working well. But the staff is nice and after I told them about issues, they fixed them right away. There is a $5 parking fee for each day. The location is great, close to the falls park. There are many great restaurants nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, property conditions & facilities
Clean room in a great location
Stayed 3 nights in Aug 2025

8/10 Good

Noelia

Traveled with family
Liked: Cleanliness, property conditions & facilities
It’s was really near the falls. Variety on the breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good location and the room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness
Good hotel very easy access to falls
Stayed 1 night in Nov 2025

4/10 Poor

Jeff, Mount Juliet

Disliked: Amenities
Pay extra and stay in Canada. This hotel is a little sketchy… questionable side businesses connected to the hotel. Breakfast is located down stairs … it’s a maze… and next to housekeeping. Rooms were ok, but not staying there again, pay extra and go to Canada. Asked for late check out… Nope!! Toilet ran… asked to fix it for two days… nope!! Buyer beware!!
Stayed 2 nights in Nov 2025

8/10 Good

Onna

Stayed 3 nights in Nov 2025