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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Property entrance
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
$81
$71 nightly
$81 total
Total with taxes and fees
Dec 24 - Dec 25

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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  • Breakfast included
  • Free WiFi
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$58 nightly
The price is $66
Jan 4 - Jan 5, 2026
Total with taxes and fees
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About the neighborhood

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Halal Kitchen - ‬5 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 429 out of 1606 reviews
Rating 8 - Good. 364 out of 1606 reviews
Rating 6 - Okay. 343 out of 1606 reviews
Rating 4 - Poor. 237 out of 1606 reviews
Rating 2 - Terrible. 233 out of 1606 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Deanna

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible!

Room was very very dirty! I didn't even want to shower it was covered I mildew and mold. Carpet was filthy! Check in was a absolute nightmare. And we had to park 2 blocks away.
Stayed 1 night in Sep 2025

10/10 Excellent

Idalmis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything, when I entered the hotel I felt a bad smell, and the bathroom downstairs was not very clean, I think that if they used a central or stronger aroma if they already have it. I would like them to put soap in the room. I loved the breakfast. With these details it would be the perfect hotel for me. I enjoyed it and recommended it to my family and friends
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Security and amenities
Stayed 1 night in Sep 2025

6/10 Okay

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Jordan

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Only 2 outlets in the room- in very inconvenient places. The toilet paper rolls were broken.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2025

6/10 Okay

Olga

Traveled with family
Liked: Amenities
It was a good place to stay for the convenience of how close it was to the falls and the shopping area. The hotel is not the best kept but it was okay for one night. Our air conditioner did not work properly in our room either
Stayed 1 night in Aug 2025

8/10 Good

Corena

Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Convenient location, breakfast was ok, but only carbs available.
Stayed 2 nights in Sep 2025

2/10 Terrible

Joshua

Stayed 2 nights in Sep 2025

8/10 Good

Hakan

Traveled with partner
Liked: Staff & service, amenities
One of the cheapest option and very convenient location
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Property conditions & facilities
Thx
Stayed 1 night in Sep 2025

6/10 Okay

Pinak

Traveled with family
Expected much better
Stayed 1 night in Aug 2025

6/10 Okay

Christi

Traveled with partner
Liked: Staff & service, property conditions & facilities
It was dirty behind our bed.. found a pair of women's underwear behind bed and asked front desk to come get them and they never showed...had to grab them myself and throw them in the hall...other than that stay was pretty good...loved the bartender...and got my parking for free which was nice cause I believe there was something wrong on there end
Stayed 2 nights in Sep 2025

10/10 Excellent

Huzefa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ashwin Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Sep 2025

6/10 Okay

Noemi

Traveled with partner
Liked: Staff & service
pros is walkable to the falls
Stayed 2 nights in Aug 2025

4/10 Poor

Alen

Stayed 1 night in Aug 2025

10/10 Excellent

Sangram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and room are good
Stayed 1 night in Sep 2025

8/10 Good

Judith

Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Timothy

Traveled with partner
The parking situation is Confusing and some what of a hassle . Things are a little run down . The ice machine on my floor was not working . The maid service was nice and kind .
Stayed 2 nights in Sep 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Parking limited. We had to park at night At parking garage 3 blocks from hotel. Beds were hard.
Stayed 4 nights in Sep 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
The breakfast in the bar area was great, bar menu for dinner was good. As far as the rooms, my daughter's room had the toilet paper holder hanging by 1 screw and in my room the door stop was broke off and just laying there with 2 very sharp screws sticking out that my 2 year old Great Grandson found. They can clean the bar area a little better around the windows but other than that, it was okay
Stayed 1 night in Sep 2025

10/10 Excellent

CHANDRA

Liked: Cleanliness
Nice property
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
is very close and convenient to get to the Niagara Falls area. I did like all the shops and souvenirs surrounding the hotel. Everything seems to be in walking distance.
Stayed 1 night in Sep 2025