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Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
Property amenity
In-room safe, desk, blackout drapes, iron/ironing board
Property entrance
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
$99
$87 nightly
$99 total
Total with taxes and fees
May 21 - May 22

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪6 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

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The price is $96
May 10 - May 11
Total with taxes and fees
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About the neighborhood

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Conference Center Niagara Falls and 0.3 mi (0.4 km) from Niagara Wax Museum of History.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 6 min walk - 0.4 miles
  • Maid of the Mist - 7 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Stir - ‬10 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪TDR @ Seneca Niagara Casino & Hotel - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Mami House - ‬6 min walk

About this property

Quality Hotel & Suites At The Falls

Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 20 per night); discounts available
  • Free covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 19.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access
  • Hot tub access

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 437 out of 1622 reviews
Rating 8 - Good. 364 out of 1622 reviews
Rating 6 - Okay. 347 out of 1622 reviews
Rating 4 - Poor. 235 out of 1622 reviews
Rating 2 - Terrible. 239 out of 1622 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Gerard

Traveled with family
Liked: Cleanliness, staff & service
Friendly, helpful staff, onsite pizzeria for late evening pizza. Clean room.
Stayed 1 night in Jan 2026

8/10 Good

Ashwanth

Liked: Cleanliness, property conditions & facilities
The room was spacious, clean, well kept.
Stayed 1 night in Jan 2026

10/10 Excellent

rebecca

Stayed 2 nights in Jan 2026

8/10 Good

Christina

Traveled with family
Disliked: Amenities
Wish the bar and pool.had been open
Stayed 1 night in Jan 2026

8/10 Good

michael

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Initially given wrong room (no sofa bed), front desk fixed it and gave us a better room
Stayed 2 nights in Jan 2026

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room keys didn’t work so we had to go to the front desk four times just to get into our room. The pool and hot tub were down for maintenance which they did not say before we booked the appointment. The entire state was just absolutely terrible.
Stayed 2 nights in Jan 2026

10/10 Excellent

Ussamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

2/10 Terrible

Amy

The hot tub and pool were out of order. The cigar lounge was closed despite saying 24 hours. We couldnt access the small shop even though the sign said we could ask at the desk.
Stayed 1 night in Jan 2026

10/10 Excellent

Daireen

Liked: Cleanliness, property conditions & facilities
Good staff ❤️
Stayed 1 night in Dec 2025

8/10 Good

Marilyn

Stayed 2 nights in Nov 2025

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean,friendly staff,everything perfect,on point. Love Quality inn Hotel and Suites
Stayed 1 night in Dec 2025

2/10 Terrible

Jamila

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 star My boyfriend and I stayed at Quality Inn at the Falls in Buffalo, NY from December 28 to December 30, and this was one of the worst hotel experiences we’ve ever had. The main reason we booked this hotel was the pool and hot tub, which were advertised on their page. Neither of them worked the entire stay. When we asked the front desk when they would be available, the staff had no idea and simply said the heater was broken. This should have been clearly disclosed before booking. The breakfast was a joke. Choices were limited to old-looking bread/cereal and apples — that’s it. One day there was waffle mix, but when we asked for it the next morning (well within breakfast hours), we were told it was gone by 8 am, even though breakfast is advertised from 7 am to 10 am. The entire hotel smelled like weed, including the hallways. On top of that, our windows were leaking during the night, making the room cold and uncomfortable. The overall experience was so bad that we checked out early because we couldn’t tolerate it anymore. This hotel is poorly maintained, misleading in its advertising, and absolutely not worth the money. I would not recommend it to anyone.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hamid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel room ever. Gabe checked us in and had top notch service and went above and beyond. We got a jacuzzi suite and it was Amazing!!!! Free breakfast and 1 block walking to the falls. Great location, value and overall everything. Will stay again.
Stayed 3 nights in Dec 2025

6/10 Okay

Kshitij

Stayed 2 nights in Dec 2025

8/10 Good

Natasha

Liked: Staff & service, amenities
Not a bad experience, stayed one night. Booked a single queen and they put us in a double queen but they felt like double beds. The front desk guy, Gabe was SOOOO nice and did an amazing job. Definitely was the highlight of the stay. The hotel overall was much nicer outside the room but we for stay in the pet Devon which might be why. Very close top the falls. Would stay again.
Stayed 1 night in Dec 2025

4/10 Poor

Mohit

Disliked: Staff & service
Stayed 4 nights in Dec 2025

2/10 Terrible

Lotte

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Room was dirty, no housekeeping, no one available at check in, breakfast was lousy-unappetizing conditions, all mirrors were cloudy, garbage on the floor from prior guests in the room. Went to use the Starbucks coupons provided at check in only to find the store was closed at 10AM, coffee caddy in the room was empty, no soap bars or cups in the room, public amenities were out of order- it was warmer outside at 22degrees, I could nit use the fitness area because they would not allow my 10 year old child to enter the facility with me, overall, LOUSY!
Stayed 2 nights in Dec 2025

6/10 Okay

Kyle

Stayed 1 night in Dec 2025

6/10 Okay

Ully Anne Oliveira Potocky

Hotel is OK, fair for the price. Soap provided is horrible,
Stayed 1 night in Dec 2025

10/10 Excellent

Tinisha

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. Clean room, beautiful lobby,staff was great!!!
Stayed 1 night in Dec 2025

4/10 Poor

mary rose

Liked: Staff & service
Disliked: Amenities
The staff was fine. The room was old. The heater when it came on sounded like a plane landed. No wash cloths in the room. The breakfast in the morning had hardly anything. No toast or waffles or orange juice. Some fruit and cereal.I would not stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

HARJEET, Greenwood

Stayed 1 night in Dec 2025

8/10 Good

Shawna

Stayed 1 night in Dec 2025

10/10 Excellent

amy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect location for the falls!
Stayed 2 nights in Sep 2025