Quality Hotel & Suites At The Falls

2.5 star property

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Photo gallery for Quality Hotel & Suites At The Falls

Indoor spa tub
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Property amenity
Property entrance

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
$77
$67 nightly
$77 total
Total with taxes and fees
Feb 18 - Feb 19

Explore the area

View in a map
240 1st Street, Niagara Falls, NY, 14303
  • Place, Old Falls Street
    ‪1 min walk‬
  • Place, Conference Center Niagara Falls
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪11 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Niagara Falls

With a stay at Quality Hotel & Suites At The Falls, you'll be centrally located in Niagara Falls, steps from Old Falls Street and Niagara Falls Culinary Institute. .This hotel is 0.1 mi (0.1 km) from Niagara Adventure Theater and 0.1 mi (0.1 km) from Conference Center Niagara Falls.

What's nearby

  • Old Falls Street - 1 min walk - 0.0 miles
  • Niagara Falls State Park - 2 min walk - 0.1 miles
  • Conference Center Niagara Falls - 2 min walk - 0.1 miles
  • Seneca Niagara Resort & Casino - 5 min walk - 0.3 miles
  • Rainbow Bridge - 6 min walk - 0.4 miles

Getting around

  • Niagara Falls Station - 4 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 34 min drive

Restaurants

  • ‪Hard Rock Cafe - ‬5 min walk
  • ‪Blues Burger Bar - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪The Mami House - ‬6 min walk
  • ‪Rainforest Cafe - ‬2 min walk

About this property

Quality Hotel & Suites At The Falls

Hotel with 2 restaurants, steps from Old Falls Street
Quality Hotel & Suites At The Falls offers 206 accommodations with laptop-compatible safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 206 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Legends Bar - Onsite bar. Guests can enjoy drinks at the bar.
Papa John's - This restaurant specializes in American cuisine. Open daily.
Old Falls St. Burgers - Onsite bistro. Open daily.
We Proudly Brew - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 19.95 per night)
  • Covered self parking on site (USD 19.95 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Legends Bar
  • Old Falls St. Burgers
  • Papa John's
  • We Proudly Brew

Things to do

  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting room

Outdoors

  • In a state park
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a one-time cleaning fee of USD 100.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay
  • Resort fee: USD 9.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 19.95 per night (in/out privileges)
  • Nearby parking fee: USD 19.95 per night (60 ft away)
  • Pet fee: USD 30 per accommodation, per day plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Falls Niagara Falls
Quality & Suites At The Falls
Quality Hotel And Suites At The Falls
Quality Hotel & Suites At The Falls Hotel
Quality Hotel & Suites At The Falls Niagara Falls
Quality Hotel & Suites At The Falls Hotel Niagara Falls

Quality Hotel & Suites At The Falls Reviews

Reviews

6.8
Rating 10 - Excellent. 436 out of 1622 reviews
Rating 8 - Good. 366 out of 1622 reviews
Rating 6 - Okay. 345 out of 1622 reviews
Rating 4 - Poor. 238 out of 1622 reviews
Rating 2 - Terrible. 237 out of 1622 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk staff upon arriving was rude. The amount being charge exceeded the amount a was quoted by $180. I requested a bathtub and did not get a room with one. The :restaurant" was not what I expected. It was a takeout area with table. THe lounge and gift shop were closed most of the time. THe location was great.
Stayed 3 nights in Oct 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service
Leaks in roof water comes in. Was moved multiple times to different rooms and they all leak water when it rains
Stayed 1 night in Oct 2025

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I booked and paid for a King Suite. Site said pet friendly-pay $30 per fee at the hotel. When I went to check in I was told I could only have a regular Queen room because they don’t allow pets in the suites or King rooms. I will talk to the manager today about a refund for the downgrade to our room. The pool was closed.
Stayed 1 night in Oct 2025

10/10 Excellent

Brock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, Comfortable beds, kind staff.
Stayed 1 night in Oct 2025

8/10 Good

Mike

Traveled with pets, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Great location to visit the falls. Good values. Basic room
Stayed 1 night in Oct 2025

10/10 Excellent

krystal

Stayed 2 nights in Oct 2025

6/10 Okay

Pedro

Disliked: Staff & service, property conditions & facilities
The pool is outdated and barely clean, the staff during the day was rude when we arrived the young lady seemed to be upset for something however the guys in the afternoon where very helpful and nice. The room is just fine to spend one night. This is my third visit to NF and this has been the worst hotel I’ve stayed here, better options around for little more.
Stayed 1 night in Oct 2025

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Patrick

Stayed 1 night in Jul 2025

4/10 Poor

Vladimir, Los Angeles

Traveled with partner
Disliked: Amenities, property conditions & facilities
Booked for one night. Lobby looks great however inside of the hotel is way different, corridor condition is bad ripped out wires missing panels absence of lighting , or room front door doesn’t close properly, bathroom door closed once and broke off. Window well is falling out. Some pills laying around the room on the floor. Bed was nice and clean . Good wi fi .
Stayed 1 night in Oct 2025

2/10 Terrible

Zhumur

*
Stayed 1 night in Oct 2025

8/10 Good

Bir

Stayed 1 night in Oct 2025

6/10 Okay

Don

Liked: Cleanliness, staff & service, room comfort
1st floor room....required climbing 6-10 steps with luggage, no elevator. Trash compactor right outside our window so got an early morning 4am wake up. Convenient to falls, area is sadly rundown. Hint, walk across the rainbow bridge (2 blocks away) to Canada for a much better view.
Stayed 1 night in Oct 2025

2/10 Terrible

Mouna

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no breakfast, very filthy
Stayed 1 night in Oct 2025

10/10 Excellent

Kasiramarao

Stayed 1 night in Oct 2025

6/10 Okay

Carmen, Cabo Rojo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
The breakfast its little no eggs no ham.
Stayed 2 nights in Oct 2025

8/10 Good

MIGUEL ANGEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is good for going to the falls!
Stayed 1 night in Oct 2025

4/10 Poor

Miger

Stayed 1 night in Sep 2025

2/10 Terrible

Deborah

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No. Out of beer on draft, poor wine selection. Carpet and over all area messy and dirty looking.
Stayed 2 nights in Oct 2025

4/10 Poor

SARA

Disliked: Cleanliness, staff & service, property conditions & facilities
They only make up the room every three days. Breakfast is very limited. But the staff were friendly.
Stayed 3 nights in Oct 2025

2/10 Terrible

Venkata Rajesh

Disliked: Staff & service
Stayed 1 night in Oct 2025

4/10 Poor

gary

Disliked: Staff & service, property conditions & facilities
Was ok
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to get a restful sleep after a long day. 🙂
Stayed 1 night in Oct 2025

2/10 Terrible

Sharon

Disliked: Staff & service, property conditions & facilities
Stairs for handicap? Very very inconvenient
Stayed 2 nights in Sep 2025

10/10 Excellent

Adriana

⭐️⭐️⭐️⭐️⭐️ Excellent Stay – Great Value for Money! I had a wonderful experience at this hotel! The location is perfect — close to everything but still quiet and relaxing. The rooms were very clean and comfortable, and the staff was friendly and attentive throughout my stay. For the price, the quality and service definitely exceeded my expectations. I would highly recommend this place to anyone looking for comfort, convenience, and great value.
Stayed 2 nights in Oct 2025