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Empress Inn and Suites by The Falls

Property class: 2

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Photo gallery for Empress Inn and Suites by The Falls

A reception desk with a flat-screen TV, a floral arrangement, and a sign reading "EMPRESS INN & SUITES".
A brick building with multiple windows and a large sign for Empress Inn & Suites.
A spacious dining area with multiple tables covered in red tablecloths, wooden chairs, and large windows allowing natural light.
A room with a round wooden table, two blue chairs, a wooden chest of drawers with a television and a microwave on top, and two plaid armchairs.
A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar
The current price is $66
$56 nightly
$66 total
Total with taxes and fees
Oct 8 - Oct 9

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Niagara Falls

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Skylon Tower and 0.5 mi (0.8 km) from OLG Stage at Fallsview Casino.

What's nearby

  • Queen Victoria Park - 2 min walk - 0.1 miles
  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature washers/dryers and video-game consoles. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Digital programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 1:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.4
Rating 10 - Excellent. 223 out of 1005 reviews
Rating 8 - Good. 221 out of 1005 reviews
Rating 6 - Okay. 227 out of 1005 reviews
Rating 4 - Poor. 140 out of 1005 reviews
Rating 2 - Terrible. 194 out of 1005 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
It was not bad for the price It was close to the casino The bathroom was clean The bed was comfortable I will definitely stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location! You can walk to the falls, restaurants and shopping
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
As expected. Reasonable rates and parking cheaper than other places.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place. The only thing I did not like was the parking fee.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Room will need upgrades but the price is fair for the prime location.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All around close to the worst stay ever experience when opting to sleep in car instead. Turns out Holiday Inn nearby is worlds apart and worth the extra $.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It charged me $20 for parking a night
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly. The room and bathroom were worn and need to be updated but they were clean which is what I cared most about as we were only staying overnight. The hotels are overpriced so the motel was the best choice if you are price conscious. Still overpriced though since it has no amenities and parking is extra. Should include parking and that would be beneficial. Location - close to every thing
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
According to price it was ok
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Washroom should be updated.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price i like it. I will be go back sometimes near the uture!
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Place ok for a overnight stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
seriously our experience was terrible here looks like its 3 world countries inn not even proper shower work i am definitely not recommending this hotel or inn to anyone
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities
The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

The cleaning is very poor. There was smoking smell inside the room. The payment is fine with the amenities.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
The bathroom was very dirty. I booked online, when I arrived I was told I had to pay additional for the room.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great i would stay here again
Stayed 5 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the weekend
Stayed 2 nights in Jun 2025