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Empress Inn and Suites by The Falls

Property class: 2

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Photo gallery for Empress Inn and Suites by The Falls

A reception desk with a flat-screen TV, a floral arrangement, and a sign reading "EMPRESS INN & SUITES".
A spacious dining area with multiple tables covered in red tablecloths, wooden chairs, and large windows allowing natural light.
A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.
A brick building with multiple windows and a large sign for Empress Inn & Suites.
A room with a round wooden table, two blue chairs, a wooden chest of drawers with a television and a microwave on top, and two plaid armchairs.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
  • Bar
The current price is $61
$52 nightly
$61 total
Total with taxes and fees
Sep 9 - Sep 10

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Similar properties

Balcony
Fairway Inn by the Falls
Fallsview
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
3.3 out of 5, 1,049 reviews
$55 nightly
The price is $65
Sep 13 - Sep 14
Total with taxes and fees
Fairway Inn by the Falls

About the neighborhood

Niagara Falls

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. .This family-friendly hotel is 0.7 mi (1.1 km) from Fallsview Indoor Waterpark and 0.3 mi (0.5 km) from Skylon Tower.

What's nearby

  • Queen Victoria Park - 2 min walk - 0.1 miles
  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Skylon Tower - ‬7 min walk
  • ‪The Dhaba Restaurant - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk

About this property

Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature washers/dryers and video-game consoles. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Digital programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area, barbecue grills, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Uncovered self parking on site (CAD 15 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.4
Rating 10 - Excellent. 213 out of 1016 reviews
Rating 8 - Good. 228 out of 1016 reviews
Rating 6 - Okay. 231 out of 1016 reviews
Rating 4 - Poor. 138 out of 1016 reviews
Rating 2 - Terrible. 206 out of 1016 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Faez

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Shamir Ma

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

demsse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price i like it. I will be go back sometimes near the uture!
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Dale

Disliked: Amenities
The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Ronald

Disliked: Property conditions & facilities
Place ok for a overnight stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Colin

Disliked: Property conditions & facilities
Parking was inadiquate, had to wait till someone leaves before parking.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

connie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great i would stay here again
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly great location to walk to evrything clean and comfortable
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Arzaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the weekend
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was in a great spot, friendly staff and clean rooms
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Jacobus

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

NERIZA

Disliked: Cleanliness, amenities, property conditions & facilities
You have to pay parking higher than a non hotel guest. The first room have a broken bed the nice lady changed our room upon knowing at 1:00 AM . Unfortunately the toilet bowl was filthy on the new room. When we checked in it just rained, the stairs and hall way has water and so slippery. When we came back around 12 midnight still the same situation.
Stayed 1 night in May 2026
Verified review

8/10 Good

Mohammad

Liked: Staff & service
Did'nt need ac. Warm, should provide a charging port for mobile devices. Have a tissue box.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Amninder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so dirty I would not suggest to anyone if its free. The room carpet will make you puke. Our white sockes turn into greasy black. Bedsheets and towel smell really bad.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Niusha

Liked: Cleanliness, staff & service, property conditions & facilities
Very amazing nice staff at the front.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Youssef

Liked: Cleanliness, property conditions & facilities
Nice and clean to stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, a little outdated but all amenities needed are there and restaurants and stores are all near by. Overall, a very good stay. Would stay again.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Jagdeep

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Phone not working, place was mess
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, room comfort
Good for a quick one night stay. I would stay again.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay at. Very clean, bed was very comfortable. Would stay there again
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Magdolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good , we had a clean room and the staff were really nice. It was also really close to the waterfalls
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Amit

Liked: Cleanliness, staff & service, property conditions & facilities
Good and near to places
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Nalinee

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Room need updating. Its so old .but it was clean .
Stayed 1 night in Feb 2026