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Empress Inn and Suites by The Falls

2.0 star property

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Photo gallery for Empress Inn and Suites by The Falls

Lobby
Balcony
Standard two queen | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Front of property
Restaurant

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services
  • Bar
$55
$46 nightly
$55 total
Total with taxes and fees
Mar 13 - Mar 14

Explore the area

View in a map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Niagara Lodge & Suites
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 1,336 reviews
$34 nightly
The price is $42
Mar 13 - Mar 14
Total with taxes and fees
Niagara Lodge & Suites

About the neighborhood

Niagara Falls

A stay at Empress Inn and Suites by The Falls places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. .This family-friendly hotel is 0.3 mi (0.5 km) from Skylon Tower and 0.6 mi (1 km) from Casino Niagara.

What's nearby

  • Skylon Tower - 6 min walk - 0.4 miles
  • Clifton Hill - 6 min walk - 0.4 miles
  • Niagara SkyWheel - 7 min walk - 0.4 miles
  • OLG Stage at Fallsview Casino - 8 min walk - 0.5 miles
  • Fallsview Casino - 10 min walk - 0.5 miles

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 83 min drive

Restaurants

  • ‪Skylon Tower - ‬7 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature washers/dryers and video-game consoles. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 80 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with Egyptian cotton sheets. Rooms have private balconies. Digital programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and supervised childcare. Additional amenities at this Victorian hotel include a television in a common area, barbecue grills, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
The hotel offers a complimentary manager's reception on select days.
Empress Inn and Suites by The Falls has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Limo/town car service
  • Self parking on site (CAD 14 per day; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • Helicopter/airplane tours
  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 14.00 per day (in/out privileges)
  • Late check-out fee: CAD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Empress Inn and Suites by The Falls Reviews

Reviews

6.2
Rating 10 - Excellent. 202 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 225 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 209 out of 1000 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

8/10 Good

chris

Liked: Cleanliness, amenities, property conditions & facilities
Price and location good for modest room. Not a fan of paying for parking when Im staying there but oh well
Stayed 1 night in Nov 2025

8/10 Good

Anh T

Stayed 1 night in Nov 2025

6/10 Okay

MEENAL

Liked: Cleanliness, property conditions & facilities
Mattress not good,no hair dryer in washroom, room not as expected with the security deposit they ask for, they can improve if they want security deposit. Doors lock should be changed
Stayed 1 night in Nov 2025

2/10 Terrible

Elodie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place needs a serious renovation. The owners bought back a motel that definitely needs renovations, as everything is breaking away, hazards in the room, and old equipment making huge noises.
Hazardous connections and « air fresheners » to counter odours
Air freshener to counter odours from mold
1 bulb on 3 working
Falling ceiling
Stayed 1 night in Aug 2025

2/10 Terrible

Olufemi Foli, EDMONTON

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience, they put us in a room beside the restaurant, the noise was loud. We called the office and their solution was fo tell the restaurant to not make noise, really??? It lasted till almost 2 am. In the morning we had no hot water. The worst experience. We travel to Niagra falls and will never stay there again.
Stayed 1 night in Nov 2025

4/10 Poor

Visham

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Ha Nhat

Stayed 1 night in Oct 2025

10/10 Excellent

Dylan

Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

8/10 Good

franki, Scarborough

Disliked: Property conditions & facilities
Shower button is too hard to open, it means no shower. Also tap leak too much need attention.
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Stayed 1 night in Oct 2025

2/10 Terrible

Himatullah

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel charge additional parking fee of 14 while parking in the nighoubering are is 5. While most places have free parking onsite.
Stayed 1 night in Oct 2025

4/10 Poor

Saeideh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not clean, bed sheets had red stains, 2 o’clock in the morning loud music in a car in a hotel parking and people dancing made us awake badly. Overall I will never ever go there.
Stayed 1 night in Oct 2025

10/10 Excellent

Anju

Stayed 1 night in Oct 2025

10/10 Excellent

MANOJ

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Amenities
YES
Stayed 1 night in Oct 2025

6/10 Okay

Analyn

Stayed 1 night in Oct 2025

10/10 Excellent

Fawad

Stayed 1 night in Oct 2025

2/10 Terrible

Mohsen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never trust them ,not honest people
Stayed 2 nights in Oct 2025

8/10 Good

Maria Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, quiet and safe place. For me the only missing item was the disposable slippers. Nevertheless the place was great..
Stayed 1 night in Oct 2025

2/10 Terrible

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like bed bug, you will be served! My wife had her forearm bitten quite extensively. Not surprised, it is managed by you know who (Punjab)
Stayed 1 night in Sep 2025

10/10 Excellent

indira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean room. Parking on site. Totally walkable to the falls and clifton hill.
Stayed 2 nights in Sep 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Magdolina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good , we had a clean room and the staff were really nice. It was also really close to the waterfalls
Stayed 2 nights in Aug 2025

2/10 Terrible

Rod

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Dipika

Stayed 1 night in Sep 2025