See all properties

Best Western St. Catharines Hotel & Conference Centre

2.5 star property

Choose dates to view prices

Photo gallery for Best Western St. Catharines Hotel & Conference Centre

Lobby
Indoor pool, seasonal outdoor pool, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds
Lobby
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
$104
$89 nightly
$104 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
2 North Service Rd, St. Catharines, ON, L2N4G9
  • Place, Montebello Park
    ‪5 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪6 min drive‬
  • Place, Brock University
    ‪10 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪21 min drive‬

Room options

Three Queen Room

  • Sleeps 6

Poolside Two Queen Room

  • Sleeps 4

Two Queen Room with Sofabed

  • Sleeps 6

Mobility Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(19 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(19 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 391 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(58 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

7.0 out of 10
Good
(4 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(13 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

8.2 out of 10
Very good
(17 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Executive Room, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Kitchenette, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Room

  • Sleeps 2

Similar properties

Dining
The Jordan Ramada by Wyndham
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, 1,049 reviews
$78 nightly
The price is $91
Mar 4 - Mar 5
Total with taxes and fees
The Jordan Ramada by Wyndham

About the neighborhood

St. Catharines

With a stay at Best Western St. Catharines Hotel & Conference Centre, you'll be centrally located in St. Catharines, within a 15-minute drive of Clifton Hill and Brock University. .This family-friendly hotel is 12.7 mi (20.4 km) from Fallsview Casino and 13.7 mi (22 km) from Seneca Niagara Resort & Casino.

What's nearby

  • Montebello Park - 5 min drive - 5.8 miles
  • FirstOntario Performing Arts Centre - 6 min drive - 2.0 miles
  • Meridian Centre - 6 min drive - 2.0 miles
  • Brock University - 10 min drive - 6.9 miles
  • Fallsview Casino - 18 min drive - 15.2 miles

Getting around

  • St. Catharines Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 72 min drive

Restaurants

  • ‪Wendy's - ‬7 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪7-Eleven - ‬14 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Chuck’s Roadhouse - ‬3 min drive

About this property

Best Western St. Catharines Hotel & Conference Centre

Best Western St. Catharines Hotel & Conference Centre offers 146 accommodations with safes and coffee/tea makers. Rooms open to balconies. 50-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. Catharines hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 50-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Enjoy a satisfying meal at WRIGLEYS SPORTS BAR serving guests of Best Western St. Catharines Hotel & Conference Centre. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
WRIGLEYS SPORTS BAR - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WRIGLEYS SPORTS BAR

Things to do

  • Air hockey
  • Arcade/game room
  • Games
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0.00 per stay (rates may vary)
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 26 to August 27
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Hotel St. Catharines
Best Western St. Catharines
Best Western St. Catharines Hotel
Best Western St. Catharines Hotel St. Catharines
St Catharines & Conference
Best Western St. Catharines Hotel & Conference Centre Hotel

Best Western St. Catharines Hotel & Conference Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 393 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 96 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Breakfast was great, and rooms big and clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Yvonne

Room was clean, they are doing renovations.
Stayed 2 nights in Nov 2025

8/10 Good

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean. The staff were nice and friendly. I like the lemon and cucumber water at the desk area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Aug 2025

10/10 Excellent

jenny, Psl

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff. Everyone was super nice
Stayed 1 night in Sep 2025

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
check in was very fast and efficient.
Stayed 1 night in Nov 2025

6/10 Okay

Pamela, Mississauga

Traveled with partner
The pool wasn't heated and the water filter wasn't working for the drinking water in the pool area.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jasman

Stayed 2 nights in Nov 2025

6/10 Okay

Irene

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Having booked this location primarily because of the indoor pool, it was very disappointing that the pool’s heater was not functioning nor were the jets for the hot tub. Secondly, while perfectly functional, I have never seen such a small bathroom .There was only 4 inches clearance between the toilet bowl and the door , the counter was only 30 inches high! Yes I measured it! The floor tiles were not level and the entrance had tile angled down from the BR floor to the room floor with thresholds to transition on each side. Quite the trip hazard!
Teeny tiny bathroom
Threshold trip hazard
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
At check-in the clerk was very helpful in putting a couple of 80+ year-olds in a room on the ground floor near an access door. The room was clean and tidy and met our needs. The breakfast got our travel day off to a good start. Thank you.
Stayed 1 night in Nov 2025

8/10 Good

Layne

Room was fine. Noise a little much friday eve. Sewer odor in bathroom. Staff courteous
Stayed 6 nights in Nov 2025

4/10 Poor

Nigel

Traveled with group
Disliked: Property conditions & facilities
Bathroom outdated needs complete renovation.
Stayed 2 nights in Nov 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, amenities
Overall was a nice stay. Pool heater was not working, but could go across the street to Hampton Inn if this was an issue. Was a slight inconvenience, but my young kids didn't seem to mind the cooler temperature. Staff was friendly, decent size room, could use some updating, but was fine for our stay. Gym was nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Clean room! Nice breakfast
Stayed 1 night in Nov 2025

8/10 Good

michele

Business traveler
Liked: Cleanliness, staff & service
Convenient and Comfortable
Stayed 5 nights in Nov 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service
Comfortable and convenient
Stayed 10 nights in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
The room spotless and quite karge
Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Kirk

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Sean

Liked: Cleanliness, staff & service
The room we had bordered the pool and the noise from any conversation in the pool area was easily heard in the room, starting at 6:30am. Rooms were clean and spacious and staff were excellent. Convenient location
Stayed 1 night in Nov 2025

4/10 Poor

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

MICHELLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, and room appeared to be very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, comfortable and well equipped. The breakfast was delicious and the staff ensured you had all you needed even though it was a buffet. Reception was wonderful, recognizing me as a Platinum member and providing a treat bag even though I had registered very late. Great stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Shawna

Stayed 1 night in Oct 2025

10/10 Excellent

Hany

Liked: Staff & service
Breakfast was ok .
Stayed 2 nights in Oct 2025