The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

3.0 star property

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Photo gallery for The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

Reception
Standard Twin Room | Iron/ironing board, free WiFi
Exterior
Front of property
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
$57
$48 nightly
$57 total
Total with taxes and fees
Apr 5 - Apr 6

Explore the area

View in a map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪13 min walk‬
  • Place, Pelaw Grange Greyhound Stadium
    ‪2 min drive‬
  • Place, James Steel Park
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

Standard Double Room

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Washington

With a stay at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection in Washington, you'll be within a 15-minute drive of Durham University and St. James' Park. .This hotel is 9.9 mi (16 km) from Quayside and 1.8 mi (2.8 km) from Pelaw Grange Greyhound Stadium.

What's nearby

  • Birtley Golf Club - 13 min walk - 0.7 miles
  • Pelaw Grange Greyhound Stadium - 2 min drive - 1.2 miles
  • Birtley Leisure Centre - 3 min drive - 1.5 miles
  • AMF Bowling Washington - 3 min drive - 3.3 miles
  • James Steel Park - 4 min drive - 2.3 miles

Getting around

  • Heworth Station - 8 min drive
  • Pelaw Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 31 min drive

Restaurants

  • ‪Rav’s Fish Bar - ‬4 min drive
  • ‪The Red Lion - ‬5 min drive
  • ‪Burger King - ‬13 min walk
  • ‪Leaf & Bean - ‬3 min drive
  • ‪Tavistock Italia Restaurant - ‬10 min walk

About this property

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection offers 79 accommodations with hair dryers. Televisions come with cable channels. This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 79 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.
Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11 for adults and GBP 6 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 11 for adults and GBP 6 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 63 reviews
Rating 8 - Good. 15 out of 63 reviews
Rating 6 - Okay. 6 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 3 out of 63 reviews

8.0/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Gretchen

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms and property are terribly neglected. They were cleaned and the staff was lovely but the property itself needs some serious maintenence. Paint coming off everywhere, rust in bathrooms, no plugs anywhere, poor mattress and pillow wuality, etc. If youre a dude or trucker and want a cheap place its doable but if youre a woman or family - i wouldnt stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 2 nights in Dec 2025

10/10 Excellent

COURTNEY

Traveled with family
Liked: Cleanliness, staff & service, amenities
Absolutely great stay! Wasnt expecting it to bed the best as it was really cheap however it was immaculate clean and the staff was so so lovely and will return back there in the future if needing a place to stay
Stayed 1 night in Nov 2025

6/10 Okay

Philip

Traveled with family
Liked: Staff & service
Great location, close to A1. Very friendly and professional staff. Property could with a refresh, which we believe is due soon. No hot water. Bed was very comfortable though. Really nice breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Jaynie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying and would definitely recommend to anyone from price safety cleanliness. Staff very friendly professional and helpful. Will be visiting again when bk in the area
Stayed 2 nights in Nov 2025

2/10 Terrible

Jo

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Didn’t stay no facilities as stated room in dire need of update felt unsafe
Stayed 1 night in Nov 2025

10/10 Excellent

Ajibade

Liked: Cleanliness, amenities
The room was clean and good service from the staff.
Stayed 4 nights in Nov 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Found shower difficult with high sided bath but have since discovered assistance room so trying that next time. Seriously disappointed over having to pay for parking. Might cause me to look elsewhere.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ajit

Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Stayed 4 nights in Nov 2025

10/10 Excellent

Mike

Stayed 2 nights in Nov 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Cracked bath. Rusty taps Staff lovely Old run down room
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Stayed 3 nights in Oct 2025

10/10 Excellent

Paddy

Stayed 1 night in Oct 2025

6/10 Okay

Norman

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025

6/10 Okay

Drew

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Nicky

Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

4/10 Poor

Stephen

Stayed 1 night in Sep 2025