The room, towels, and sheets were full of hair. The elevator was extremely dirty — covered in fingerprints, dust, and grease — it clearly hasn’t been cleaned in a long time. The front desk staff were very unprofessional; the person who checked us in didn’t even activate our room key and didn’t know how to use the card terminal. When we checked out, we asked to store our luggage, and they charged us $20 USD with no receipt, was CASH ONLY and didn’t even label the suitcase. Really unacceptable.