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TownePlace Suites by Marriott Metairie New Orleans

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Metairie New Orleans

View from property
Dining
Property amenity
Suite, 1 Bedroom | Living area | Plasma TV
Egyptian cotton sheets, premium bedding, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
$92
$80 nightly
$92 total
Total with taxes and fees
Jan 19 - Jan 20

Explore the area

View in a map
5424 Citrus Blvd, New Orleans, LA, 70123
  • Place, Elmwood Village Shopping Center
    ‪2 min drive‬
  • Place, Shrine on Airline
    ‪3 min drive‬
  • Place, Soniat Playground
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | Plasma TV

Suite, 2 Bedrooms

7.6 out of 10
Good
(18 reviews)
  • 797 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Plasma TV

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Bathtub (Mobility/Hearing Accessible, Tub)

7.4 out of 10
Good
(3 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Tub)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 610 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Studio, 1 Queen Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Parking included
  • Free WiFi
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The price is $120
Jan 26 - Jan 27
Total with taxes and fees
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About the neighborhood

New Orleans

Located in New Orleans (Elmwood), TownePlace Suites by Marriott Metairie New Orleans is within a 15-minute drive of Tulane University and Caesars Superdome. .This hotel is 7.8 mi (12.5 km) from Smoothie King Center and 8.1 mi (13 km) from Canal Street.

What's nearby

  • Elmwood Village Shopping Center - 2 min drive - 1.2 miles
  • Shrine on Airline - 3 min drive - 1.6 miles
  • Soniat Playground - 3 min drive - 1.4 miles
  • Caesars Superdome - 12 min drive - 8.7 miles
  • Canal Street - 13 min drive - 8.9 miles

Getting around

  • South Carrollton at Oak Stop - 9 min drive
  • New Orleans Union Passenger Terminal - 20 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬14 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪Taco Bell - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪Lit Pizza - ‬7 min walk

About this property

TownePlace Suites by Marriott Metairie New Orleans

Suburban hotel with free breakfast and a 24-hour fitness center
TownePlace Suites by Marriott Metairie New Orleans offers 124 accommodations with coffee/tea makers and hair dryers. Beds feature Egyptian cotton sheets and premium bedding. Plasma televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 124 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, and plasma televisions with cable programming provide entertainment. Conveniences include desks and microwaves, and housekeeping is provided on request.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, shopping on site, and a picnic area.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Seasonal outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to October 13
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott TownePlace Suites New Orleans
TownePlace Suites Marriott Metairie New Orleans
TownePlace Suites Marriott Metairie New Orleans Harahan
TownePlace Suites Marriott Metairie New Orleans Hotel
TownePlace Suites Marriott Metairie New Orleans Hotel Harahan
TownePlace Suites Metairie
TownePlace Suites New Orleans Metairie
TownePlace Suites by Marriott Metairie New Orleans Hotel
TownePlace Suites by Marriott Metairie New Orleans New Orleans

TownePlace Suites by Marriott Metairie New Orleans Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 486 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 120 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 58 out of 1000 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Taimyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay will be going back.
Stayed 2 nights in Oct 2025

10/10 Excellent

JUDITH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice. We checked in around 1 AM so we were all tired and the clerk was pulling a double shift. He was very professional and helpful. The room was perfect for 5 adults. Would definitely stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities
Good place
Stayed 1 night in Oct 2025

10/10 Excellent

Taliyah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property ! Staff was amazing . Loved the cleanliness and the kitchenette in the room was fully stocked ! Didn’t have to buy pots that’s nice. Breakfast was good. Would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Troy

Liked: Cleanliness, staff & service
Yes but bath tub wuznt up to par the last room on the 3rd floor wuz much better and more comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Edi

Liked: Amenities, property conditions & facilities
Exelente service
Stayed 1 night in Oct 2025

8/10 Good

Johnathan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
We stayed in a 2 bedroom suite. The room was spacious and was able to be kept cool easily. The breakfast was good with plenty of room to sit and eat without feeling cramped.
Stayed 4 nights in Oct 2025

10/10 Excellent

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was friendly
Stayed 1 night in Oct 2025

6/10 Okay

Bron

Traveled with family and small children
Liked: Staff & service
The suite we stayed in was pretty nice. Needed a little maintenance like the bathroom door frame was falling off the wall and the bathtub could use some updating but overall was ok. Beds were comfy and the air conditioner in the room was cold!
Stayed 1 night in Oct 2025

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Desiree

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property itself is very worn down, not the cleanest common areas. The rooms were fine. Clean and spacious enough. Was ideal for our family of four. Although the pullout couch really was not a couch. Staff was very friendly and helpful. Although check in was quite disorganized and The rooms were not ready until after 4 o’clock.
Stayed 2 nights in Oct 2025

8/10 Good

Marti, Epps

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Room was clean and quiet!
Stayed 1 night in Oct 2025

6/10 Okay

Melissa

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Our room was not ready when we made our arrival. We were told to wait until 4:00.. We didn't get our room until 5:45 Housekeeping did not bring us fresh towels the next day. Breakfast was very good.
Stayed 3 nights in Oct 2025

8/10 Good

Ernest

Liked: Cleanliness
Disliked: Property conditions & facilities
Not appliable
Stayed 2 nights in Oct 2025

6/10 Okay

Missy

Liked: Room comfort
Disliked: Cleanliness

Eh…

Staff was super sweet; room wasn’t ready upon official check in time. No fault of the front desk associates tho. Hotel is run down and in need of things. Bed was comfy. Price was ok. We weren’t there long, in for a wedding for an overnight stay so it was tolerable. I wouldn’t stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Murrell

Stayed 2 nights in Oct 2025

10/10 Excellent

Teena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Johnnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and professional. Check in was delayed by about 10 or so minutes because the housekeepers were running a little behind, but there was seating in the lobby and tv so it was fine. The rooms were very impressive for the price, however the room smelled stale. Not dirty, not stinky, just kind of stale. The bed was comfortable and had plenty of pillows. NO SIGNS OF BED BUGS! So that’s a plus
Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

Stayed 1 night in Oct 2025

2/10 Terrible

CRISTIAN KREMER

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

CRISTIAN KREMER

Stayed 1 night in Oct 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice a little outdated but still well kept. The staff and front drsk person was super nice and very helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 3 nights in Sep 2025