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CheapTickets Verified Reviews
Exceptional!
4.8 of 5 guest rating

Get an overview of this hotel
Luxury hotel with 24-hour fitness connected to a shopping center in New Orleans

Popular property highlights

Free WiFi
Pets allowed
24-hour business center
Smoke-free property
Grocery/convenience store

With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

Make yourself at home in one of the 437 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at River 127, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 24309 square feet (2258 square meters) of space consisting of a conference center and 10 meeting rooms.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 24309 square feet (2258 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and a garden. Onsite parking is available (surcharge), along with a car charging station.

The Westin New Orleans is a smoke-free property.

  • Express check-in
  • Organic food
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Vegan menu options available
  • Express check-out
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Valet parking (surcharge)
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Conference space size (meters) - 2258
  • Number of meeting rooms - 10
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference center
  • Total number of rooms - 437
  • Number of floors - 29
  • Number of bars/lounges - 1
  • Conference space
  • Grocery/convenience store
  • Electric car charging station
  • Free WiFi
  • Vegetable garden
  • Smoke-free property
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Conference space size (feet) - 24309
  • Ballroom
  • Vegetarian breakfast available
  • 24-hour fitness facilities
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • Premium bedding
  • Pay movies
  • High-speed internet access
  • Premium TV channels
  • Wireless internet access
  • Shower/tub combination
  • Digital TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Pillowtop mattress
  • TV size: 27
  • TV size measurement: inch
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Lever door handles
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

River 127 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 50.00 per pet, per night
  • Dogs only
  • Up to 40 lbs per pet
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property uses a grey water recycling system. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Grey water recycling system

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Pets allowed in specific rooms only

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Staffed front desk

LGBTQ friendly

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 13

Social distancing measures are in place

Contactless check-in is available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Gap period enforced between guest stays - 24 hours

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • New Orleans Westin
  • New Orleans Westin Canal
  • New Orleans Westin Canal Place
  • Westin Canal New Orleans
  • Westin Canal Place
  • Westin Canal Place Hotel
  • Westin Canal Place Hotel New Orleans
  • Westin Canal Place New Orleans
  • Westin New Orleans Canal
  • Westin New Orleans Canal Place
  • Westin Hotel New Orleans
  • Westin New Orleans Canal Place Hotel New Orleans
  • Westin New Orleans Canal Place Hotel
  • The Westin New Orleans Hotel
  • The Westin New Orleans New Orleans
  • The Westin New Orleans Canal Place
  • The Westin New Orleans Hotel New Orleans

We should mention

Children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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