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The Westin New Orleans

4.5 star property

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Photo gallery for The Westin New Orleans

Reception
Presidential Suite, 1 Bedroom, River View | Lounge | Cocktail bar
Property amenity
Meeting facility
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet friendly
$162
$137 nightly
$162 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
100 Rue Iberville, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(190 reviews)
  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(95 reviews)
  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(63 reviews)
  • 350 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • 350 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • 350 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.6 out of 10
Excellent
(12 reviews)
  • 350 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View | Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Queen Beds, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(20 reviews)
  • 750 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • 1000 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed, River View

  • 1000 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillowtop beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • 1800 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

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Loews New Orleans Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,584 reviews
$157 nightly
The price is $184
Dec 21 - Dec 22
Total with taxes and fees
Loews New Orleans Hotel

About the neighborhood

New Orleans

With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. .This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

What's nearby

  • Canal Street - 2 min walk - 0.1 miles
  • Caesars New Orleans Casino - 3 min walk - 0.2 miles
  • Audubon Aquarium - 3 min walk - 0.2 miles
  • Bourbon Street - 8 min walk - 0.5 miles
  • Jackson Square - 8 min walk - 0.5 miles

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 12 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Observatatory Eleven - ‬1 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

Luxury hotel with a restaurant connected to a shopping center in New Orleans
The Westin New Orleans offers 437 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 437 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.
Grab a bite to eat at Bistro at the Bend, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 24309 square feet (2258 square meters) of space consisting of a conference center and 10 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Bistro at the Bend - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Observatory Eleven - Onsite cocktail bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (24,309 square feet of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Reviews

The Westin New Orleans Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1695 out of 2281 reviews
Rating 8 - Good. 346 out of 2281 reviews
Rating 6 - Okay. 128 out of 2281 reviews
Rating 4 - Poor. 61 out of 2281 reviews
Rating 2 - Terrible. 51 out of 2281 reviews

Reviews

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The staff were always exceptionally helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dayana

Stayed 1 night in Sep 2025

10/10 Excellent

Felesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Faiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A big warm shoutout to Concierge Daisy Haskell, all of the front desk staff and Manager Amanda. The only shocking factor was how rude the male bartenders or servers at Observatory Eleven were. Despite tipping heavily in cash and on our card they had a very condescending attitude towards hotel patrons which was very out of line. Everyone else at the hotel was so friendly and nice. I highly recommend it to everyone. Wonderful stay overall. Keep it up!
Stayed 3 nights in Aug 2025

8/10 Good

Christy, Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property is good but a little dated.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nykeitha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Aug 2025

10/10 Excellent

shawna

Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Great stay
Stayed 2 nights in May 2025

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay everyone and everything from desk staff to the river view was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Saadia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room was large beautiful and comfortable
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Stayed 3 nights in Aug 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Connie, Dallas

Traveled with group
Liked: Cleanliness, property conditions & facilities
We arrived on Saturday around noon, the front desk staff 10/10 then I went into the restroom, very disappointed 1 stall was full of poop and the wash area trash was overflowing. Then went up to our room and I had forgotten my toothbrush, I seen one of the housekeeper's just asked "do you know if they offer complimentary toothbrushes"? She was downright RUDE!
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than no cleaning room service without it being requested and the cleaning staff speaking absolutely no English. It was a nice, enjoyable stay. Beautiful building, fantastic location.
Stayed 2 nights in Aug 2025

8/10 Good

Antonio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Phylesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Leaster

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very courteous and professional. Always kind and didn’t mind helping when needed. Patience was top tier. Will def stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Adam, Geneseo

Stayed 2 nights in Aug 2025

10/10 Excellent

Jairus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Southern Hospitality!

Van at check-in was super friendly and the concierge lady was super nice too!
Stayed 1 night in Aug 2025

8/10 Good

Ameta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property close to everything. Needs a full service restaurant onsite for lunch and dinner. Overall was a great stay.
Stayed 2 nights in Aug 2025