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The Eleanor New Orleans

4.0 star property

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Photo gallery for The Eleanor New Orleans

Family Condo, 4 Bedrooms | Dining room
Premium Condo, 4 Bedrooms, Patio | Private kitchen | Full-size fridge, microwave, oven, stovetop
Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas
Premium Condo, 5 Bedrooms, Pool View | Private kitchen | Full-size fridge, microwave, oven, stovetop
Premium Condo, 5 Bedrooms, Pool View | Living area | 55-inch Smart TV with cable channels, streaming services

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Pet friendly
$570
$495 nightly
$570 total
Total with taxes and fees
Mar 11 - Mar 12

Explore the area

View in a map
222 Loyola Ave, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Condo, 3 Bedrooms

Full-size fridge, microwave, oven, stovetop

Standard Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Family Condo, 4 Bedrooms

Family Condo, 4 Bedrooms | Living area | 55-inch Smart TV with cable channels, streaming services

Family Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds, 1 Double Bunk Bed and 1 Queen Sofa Bed

View all photos for Traditional Condo, 3 Bedrooms, Accessible

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 3 Bedrooms, Accessible

  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 4 Bedrooms, Patio, City View

Premium Condo, 4 Bedrooms, Patio, City View | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 4 Bedrooms, Patio, City View

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Superior Condo, 5 Bedrooms

Superior Condo, 5 Bedrooms | Living area | 55-inch Smart TV with cable channels, streaming services

Superior Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms

Premium Condo, 5 Bedrooms | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Traditional Condo, 4 Bedrooms

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Balcony

Premium Condo, 5 Bedrooms, Balcony | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 5 Bedrooms, Balcony

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Grand Condo, Multiple Bedrooms, Accessible, Connecting Rooms

55-inch Smart TV with cable channels, streaming services

Grand Condo, Multiple Bedrooms, Accessible, Connecting Rooms

  • 7 bedrooms
  • Sleeps 18
  • 7 King Beds and 2 Queen Sofa Beds

View all photos for Family Condo, 4 Bedrooms

Family Condo, 4 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Family Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 4 Bedrooms, Patio, City View

Premium Condo, 4 Bedrooms, Patio, City View | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 4 Bedrooms, Patio, City View

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Terrace, City View

Premium Condo, 5 Bedrooms, Terrace, City View | Terrace/patio

Premium Condo, 5 Bedrooms, Terrace, City View

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Standard Condo, 3 Bedrooms

55-inch Smart TV with cable channels, streaming services

Standard Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Traditional Condo, 3 Bedrooms

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Superior Condo, 6 Bedrooms

Superior Condo, 6 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Superior Condo, 6 Bedrooms

  • 6 bedrooms
  • Sleeps 16
  • 5 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Condo, 4 Bedrooms, Private Bathroom

Standard Condo, 4 Bedrooms, Private Bathroom | Private kitchen | Full-size fridge, microwave, oven, stovetop

Standard Condo, 4 Bedrooms, Private Bathroom

  • 4 bedrooms
  • Sleeps 8
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Family Condo, 4 Bedrooms

55-inch Smart TV with cable channels, streaming services

Family Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Classic Condo, 4 Bedrooms

Classic Condo, 4 Bedrooms | Living area | 55-inch Smart TV with cable channels, streaming services

Classic Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 4 Bedrooms, Patio

Premium Condo, 4 Bedrooms, Patio | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 4 Bedrooms, Patio

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Balcony

Premium Condo, 5 Bedrooms, Balcony | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 5 Bedrooms, Balcony

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Traditional Condo, 3 Bedrooms, Accessible

Blackout drapes, free WiFi, bed sheets

Traditional Condo, 3 Bedrooms, Accessible

  • 3 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms, Pool View

Premium Condo, 5 Bedrooms, Pool View | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 5 Bedrooms, Pool View

  • 5 bedrooms
  • Sleeps 14
  • 5 King Beds and 2 Queen Sofa Beds

View all photos for Family Condo, 5 Bedrooms

Family Condo, 5 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop

Family Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 14
  • 4 King Beds, 1 Double Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 5 Bedrooms

Premium Condo, 5 Bedrooms | Living area | 55-inch Smart TV with cable channels, streaming services

Premium Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Superior Condo, 5 Bedrooms

Superior Condo, 5 Bedrooms | Living area | 55-inch Smart TV with cable channels, streaming services

Superior Condo, 5 Bedrooms

  • 5 bedrooms
  • Sleeps 12
  • 5 King Beds and 1 Queen Sofa Bed

View all photos for Traditional Condo, 4 Bedrooms

55-inch Smart TV with cable channels, streaming services

Traditional Condo, 4 Bedrooms

  • 4 bedrooms
  • Sleeps 10
  • 4 King Beds and 1 Queen Sofa Bed

View all photos for Grand Condo, Multiple Bedrooms, Connecting Rooms

55-inch Smart TV with cable channels, streaming services

Grand Condo, Multiple Bedrooms, Connecting Rooms

  • 7 bedrooms
  • Sleeps 18
  • 7 King Beds and 2 Queen Sofa Beds

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About the neighborhood

New Orleans

With a stay at The Eleanor New Orleans in New Orleans (New Orleans Central Business District), you'll be within a 5-minute walk of Canal Street and Saenger Theatre. .This aparthotel is 0.4 mi (0.7 km) from Bourbon Street and 0.5 mi (0.8 km) from Caesars Superdome.
View more Aparthotels in New OrleansOpens in a new window

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 6 min walk - 0.4 miles
  • Caesars Superdome - 8 min walk - 0.5 miles
  • Smoothie King Center - 11 min walk - 0.6 miles
  • Caesars New Orleans Casino - 15 min walk - 0.8 miles

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 24 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬1 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪Chapter IV - ‬2 min walk
  • ‪The Original Italian Pie - ‬4 min walk
  • ‪Teddy's Cafe in The Roosevelt Hotel - ‬4 min walk

About this property

The Eleanor New Orleans

The Eleanor New Orleans offers 31 accommodations with washers/dryers and coffee/tea makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 55-inch Smart televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains.

A seasonal outdoor pool and a hot tub are on site.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

Make yourself at home in one of the 31 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and microwaves.
Take advantage of recreation opportunities including a hot tub and a seasonal outdoor pool. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Featured amenities include express check-out, laundry facilities, and an elevator.

Property amenities

Pool/Spa

  • Hot tub
  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with cable channels
  • Streaming services

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Pet friendly
  • 2 pets total
  • Fee: USD 135 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (40 inch wide door)
  • Hardwood flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Restaurant dining guides
  • Tour and ticket assistance
  • Virtual front desk

Location highlights

  • In a business district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 31 units
  • Renovated - February 2024
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5.1 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets allowed for an extra charge of USD 135 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 135 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5.1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 24-XSTR-05505

We should mention

The seasonal pool will be open from April 01 to September 30
Pool access available from 8:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Eleanor Orleans Orleans
The Eleanor New Orleans Aparthotel
The Eleanor New Orleans New Orleans
The Eleanor New Orleans Aparthotel New Orleans

The Eleanor New Orleans Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 71 reviews
Rating 8 - Good. 12 out of 71 reviews
Rating 6 - Okay. 3 out of 71 reviews
Rating 4 - Poor. 2 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.6/10

Cleanliness

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pool was cold. Didn’t check the hot tub.
Stayed 3 nights in Nov 2025

10/10 Excellent

Nivea

Stayed 3 nights in Sep 2025

10/10 Excellent

Nivea

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, property conditions & facilities
Perfect location for visiting NOLA very close to Bourbon st, Superdome, and French Quarter... Team was very responsive and we had the best time. Would stay here again.
Stayed 4 nights in Oct 2025

8/10 Good

Siddharth

Traveled with family
Liked: Cleanliness, room comfort

Clean, spacious rooms but service could be better

Pros:: Nice, clean and spacious rooms. Well stocked with appliances. Close proximity to canal Street and the French quarter is a bonus. Cons: The hotel staff is very poor at communicating or responding to queries. I sent them 8 messages and received a response only to one. There is barely anyone ever manning the front desk so it's hard to get any issues sorted. We arrived half an hour before our check in time and found that the access code didn't work. So I tried calling the front desk/property number to ask them if they could let us in. Their response? Send us a message via the hotel chat, which as I've noted before, no one monitors. . So we were stuck outside until we finally found the concierge roaming somewhere. The rooms themselves are not stocked with essentials , except for six pods of coffee, and some sugar, so don't forget to bring your own.
Stayed 3 nights in Oct 2025

8/10 Good

James

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
The floor plan and number of bedrooms was great! It needed to be cleaned and had some broken and beat up stuff. It just needs some TLC and it would be great!
Stayed 6 nights in Oct 2025

10/10 Excellent

Adrienne

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place was amazing! We were all so comfortable and felt very safe. Walkable to the French Quarter and all the surroundings. Immediate neighborhood was nothing to write home about, but we would totally recommend this place!
Stayed 3 nights in Sep 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was just as it was advertised
Stayed 2 nights in Sep 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, room comfort

Hidden gem

We absolutely love the Eleanor! We stayed in a 3 bedroom, with a pullout sofa in the living room. The kitchen was well stocked with cutlery, glassware, and pots/pans. I would stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit was very confortable for our family (7 adults + 2 kids) and is in a great location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nour

Liked: Cleanliness, property conditions & facilities
This was a beautiful place with great amenities. The unit was very clean with updated bathrooms and kitchen. It’s a perfect place to stay if you have a large group. I would definitely do it again. The only issue is that if you need anything you have to message management and wait until they get back to you. However, they are generally pretty responsive.
Stayed 2 nights in Jul 2025

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Being in walking distance to pretty much everything especially Bourbon St and transportation. The room was nice and spacious. Only issue for me personally is the lack of communication is definitely something I dislike. I love the atmosphere of the rental including the rooftop pool area.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ferdinand, San Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Clemon, Valdosta

Traveled with family
Liked: Cleanliness, property conditions & facilities
My stay was enjoyable!
Stayed 4 nights in Jul 2025

10/10 Excellent

Conchita, CHARLOTTE

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful experience this pass weekend. The directions they give you are clear and thorough. I did not see the attendant downstairs, but there was no need for one. They give you the attendant number if needed. All 4 days I didn't have one question or complaint. I loved the garage being attached to the building. If you park on floor 3 on up, you can take the elevator from the garage to your room floor. That was very convenient. The condo was so nice. It felt like home. A very nice home. The layout was perfect in my condo. I can go on about the inside but I'll just say it's nice and everything you need is there.
Stayed 3 nights in Jul 2025

10/10 Excellent

Evan Roosevelt

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location distance to everything. Good amenities. Rooms, kitchen, and everything was great.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, room comfort
It was very comfortable n the best experience i had an a hotel. So much room and space the beds were very comfortable and we needed or wanted to was in walking distance. I love the Eleanor and I will be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, room comfort

The perfect place!

Everything was perfect! No issues at all...Everything was exactly as described and accurate as in the listing. Very clean and well maintained...Absolutely going to stay here when back in New Orleans.
Stayed 7 nights in Jun 2025

4/10 Poor

Jeremy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were amazing but there wasn't any info about things to do. Not even pamplets in the lobby so we really didnt do much. Also the pool closes at 10 wich makes no sense i like to get the kids in bed one is a 15 year old and then go relaxe without them. Last i just did think we should have to pay for parking if we are staying at the eleanor as it was clearly attached and own by them. Why should guest have to pay as much as random people parking for events.also it doesnt really say how much parking is or really if it was payed parking. Maybe in fine print i dont know but it shouldnt be hidden $30 a night per car and we had 2 cars so we payed about $240 for parking not including driving somewhere and having to pay again for that price they should offer a free shuttle for quest anywhere you want to go.
Stayed 4 nights in Jun 2025

6/10 Okay

Nello

Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was very clean and spacious however there were no curtains in the living area so you couldn’t see the TV due to the sun coming through the window
Stayed 7 nights in Jun 2025

10/10 Excellent

JONES

Stayed 2 nights in May 2025

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, room comfort

Excellent condo close to French Quarter

Each bedroom has its own private bath. The beds are extremely comfortable. Keyless entry to property and condos. The pool and hot tub are very clean and well maintained.
Stayed 3 nights in May 2025

4/10 Poor

Brienne

Traveled with group
Liked: Cleanliness, room comfort

Terrible Customer Service

Good luck getting a hold of anybody before your stay. When I finally did, the property manager was very rude, condescending, and had a power trip when his poor customer service was questioned. I had booked 2 condos and The Eleanor claimed there was a payment issue but they had incorrectly tried charging me for both condos at once when my payments were split to one at the time of booking and the second about a month prior to my stay. I had reached out via their portal and called multiple times but did not receive a response. When I finally got a hold of someone, I was met with a condescending attitude and was threatened with canceling my reservation because I gave back the same attitude I was given. All that I needed from the property manager was an apology for the mix up and for him to work towards a resolution instead of telling me I was wrong, when I had multiple methods of proof that they were in the wrong. The property itself is in a great location and was beautiful. We did have an issue during our stay with the battery in the lock dying, and someone promptly came out to replace it. Based on my interaction prior to the stay, if there were any other options that held my large group the way I wanted, I would have canceled the reservation and booked elsewhere. After my stay, I would love to go back if there is some training on customer service, and an easy way to reach the property if there are issues prior to the stay.
Stayed 3 nights in Apr 2025

8/10 Good

Daniel

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Condo was very clean and good location. I would recommend blinds getting installed in the main area to block the sun in the afternoon. The street noise was a little loud at night but that is to be expected for NOLA. Over we would stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property manager! Clean space, plenty of room for a party of 7 adults. I would highly recommend!!
Stayed 4 nights in Apr 2025