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Sonesta ES Suites New Orleans Downtown

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Downtown

1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$92
$78 nightly
$92 total
Total with taxes and fees
Apr 7 - Apr 8

Explore the area

View in a map
212 Loyola Avenue, Apartment 1105, New Orleans, LA, 70112
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪6 min walk‬
  • Place, Caesars Superdome
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Two Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (Two Bedroom)

8.6 out of 10
Excellent
(7 reviews)
  • 760 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, Multiple Beds (Two Kings)

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, Multiple Beds (Two Kings)

10.0 out of 10
Exceptional
(1 review)
  • 1150 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Two Bedroom Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 930 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Penthouse, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Penthouse, 2 Queen Beds

  • 1030 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Two Bedroom King Beds)

1 bedroom, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom King Beds)

9.4 out of 10
Exceptional
(24 reviews)
  • 820 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Queen Bed (One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed (One Bedroom)

10.0 out of 10
Exceptional
(2 reviews)
  • 520 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

1 bedroom, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed, Accessible (One Bedroom Suite - Mobility - Tub)

  • 540 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Efficiency)

Fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 1 King Bed (Efficiency)

8.4 out of 10
Very good
(126 reviews)
  • 288 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Suite - King)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed (One Bedroom Suite - King)

8.8 out of 10
Excellent
(34 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, Multiple Beds

7.4 out of 10
Good
(25 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds

8.0 out of 10
Very good
(34 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Multiple Beds

1 bedroom, premium bedding, desk, laptop workspace

Deluxe Room, Multiple Beds

8.6 out of 10
Excellent
(14 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Fridge, microwave, stovetop, coffee/tea maker

Deluxe Room, Multiple Beds

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 3
  • 1 Queen Bed

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  • Free WiFi
  • Air conditioning
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  • Parking available
3.8 out of 5, Good, 1,126 reviews
$84 nightly
The price is $100
Apr 6 - Apr 7
Total with taxes and fees
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About the neighborhood

New Orleans

With a stay at Sonesta ES Suites New Orleans Downtown in New Orleans (New Orleans Central Business District), you'll be a 3-minute walk from Canal Street and 8 minutes by foot from Bourbon Street. .This hotel is 0.5 mi (0.8 km) from Caesars Superdome and 0.8 mi (1.3 km) from Caesars New Orleans Casino.

What's nearby

  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 6 min walk - 0.4 miles
  • Caesars Superdome - 8 min walk - 0.5 miles
  • Smoothie King Center - 11 min walk - 0.6 miles
  • Caesars New Orleans Casino - 15 min walk - 0.8 miles

Getting around

  • Tulane Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 19 min drive

Restaurants

  • ‪Holiday Inn Streetcar Restaurant - ‬1 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪The Ruby Slipper - ‬5 min walk
  • ‪Chapter IV - ‬2 min walk
  • ‪The Original Italian Pie - ‬4 min walk

About this property

Sonesta ES Suites New Orleans Downtown

Sonesta ES Suites New Orleans Downtown offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 190 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Downtown. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night)

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 12 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

The general deposit is USD 100 per stay for studio and 1-bedroom suite bookings. The listed deposit applies to 2-bedroom suite bookings.

Optional extras

  • Valet parking fee: USD 47 per night
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Vivian Apartments Apartment New Orleans
Vivian Apartments New Orleans
Sonesta Es Suites New Orleans
Sonesta ES Suites New Orleans Downtown Hotel
Sonesta ES Suites New Orleans Downtown New Orleans
Sonesta ES Suites New Orleans Downtown Hotel New Orleans

Sonesta ES Suites New Orleans Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1045 out of 2082 reviews
Rating 8 - Good. 530 out of 2082 reviews
Rating 6 - Okay. 231 out of 2082 reviews
Rating 4 - Poor. 115 out of 2082 reviews
Rating 2 - Terrible. 161 out of 2082 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. People were friendly and helpful. Had a nice experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Linwood

Liked: Cleanliness, property conditions & facilities
Very spotless
Stayed 4 nights in Dec 2025

10/10 Excellent

Jessie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Henry

Traveled with group
Liked: Cleanliness, staff & service, amenities
Room was good and also the breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

ROOP KUMAR

Stayed 1 night in Dec 2025

6/10 Okay

Todd

Traveled with family and small children
Liked: Cleanliness, amenities
Overall, we had a great stay!!! The staff is friendly & helpful and they do what they can to address any concerns you may have! They have daily breakfast which is great, but get there early before it’s all gone! The beds are comfy and the rooms are large! It would be great if they invested a little money into fixing and upgrading the bathrooms and rooms as they are a bit run down. The location is great, close to the French quarters! They have valet parking but it takes about 15 to 20 mins to get your car!
Stayed 6 nights in Dec 2025

10/10 Excellent

Kaushlendra

Stayed 1 night in Dec 2025

10/10 Excellent

Micheline

Liked: Cleanliness, property conditions & facilities
Everything was great
Stayed 5 nights in Oct 2025

2/10 Terrible

Vencent

Disliked: Cleanliness, amenities, property conditions & facilities
The room had an extremely musky and wet carpet upon entering the room. Secondly there was a very large cockroach in view 5 minutes after being in the room.
Stayed 4 nights in Dec 2025

6/10 Okay

Maria Jose

Disliked: Cleanliness
Room was spacious, close enough to bourbon/canal street. Most of the staff was really nice, except one gentleman. Breakfast was good, but there were too many people and not enough food out. Get there early if you want food. Noticed room wasn’t that clean. I ended up wiping down quite a bit of the area, which was extremely disappointing.
Stayed 5 nights in Dec 2025

8/10 Good

serges

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great location just minutes walk from Canal Street. Great suite and balcony view. Sub par breakfast and OK service.
Stayed 4 nights in Dec 2025

10/10 Excellent

Thelma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was close to points of interest and the room was SO comfy.
Stayed 2 nights in Dec 2025

4/10 Poor

Edgar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Came in the room having dirty mugs and glasses. Was told by Eddie that cleaning will rectify this the following morning but never came and fixed the issue in our 7 days of stay in the property. Bath tub also has stains. Overall unsatisfactory.
Stayed 7 nights in Dec 2025

2/10 Terrible

Kaustubh Anil

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Actually the problem that i faced is as follows. I checked in Sonesta on 15th Dec Monday at around 9 PM. The person working there swiped my card for $100 deposit. but instead of one time payment, he did recurrent payment and every night I was charged. Most of the transactions were cancelled. but I was charged $156.03 ($75.84 + $80.19). $75.84 was after I checked out. Every day, when i asked they said that they have corrected it and this will not happen. But it kept on happening. Then they repaid the money to Expedia and asked me to get it from you. I tried on your number and the moment I said about this, the person hanged. My room number was 205 and conf. No. is 9191SF172869. I request you to look into this and give my $156.03 back. Thanks
Stayed 4 nights in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

2/10 Terrible

Artrena

I never got a chance to stay. Had an emergency didn't cancel and got charged.
Stayed 2 nights in Dec 2025

8/10 Good

Melanie

Liked: Room comfort
Room was clean but flooring was old and dirty, breakfast was ok, simple foods. Location was pet friendly. Staff seemed like they would rather not be at work. Suite was nice but not very many dishes. Nice to have a dishwasher though.
Stayed 4 nights in Dec 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Amenities
Ran out of breakfast, no coffee, water issues, tv broken.
Stayed 1 night in Dec 2025

2/10 Terrible

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Amenities
There was no water and that was not communicated until we went to check in. They ran out of breakfast and coffee early. The tv wasn't working in our room and we had to be moved.
Stayed 2 nights in Dec 2025

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

6/10 Okay

Shyler

Check-in was delayed by hours due to no water in the hotel. 2 days later water was leaking down from the ceiling into the closet. Overall it’s a bit shabby. The manager was great to work with and very accommodating.
Stayed 4 nights in Dec 2025

8/10 Good

Shivam

Business traveler
Liked: Cleanliness, staff & service, amenities
We stayed there for around six days, and the rooms were good. The only issue occurred on the night of check-in, when we were asked to stay at another hotel that was about a 10-minute walk away, which was quite inconvenient, especially at 1:00 a.m. after a long journey and while carrying luggage. Had this been communicated in advance via email or phone, it would not have been a major concern. Overall, the stay experience was good.
Stayed 6 nights in Dec 2025

10/10 Excellent

John

Stayed 4 nights in Dec 2025

10/10 Excellent

Astan

Stayed 5 nights in Dec 2025

6/10 Okay

Ijazz

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Sonesta New Orleans and was very disappointed with the lack of hospitality and communication throughout my visit. At check-in, the front desk associate was impersonal and dismissive despite the desk not being busy. Every question I asked was met with, “Everything you need to know is on the paper.” This statement was inaccurate, as several important policies were not included. The following morning (December 21st), I came down for breakfast and was not greeted by either the front desk associate or the security guard. I had to say “Good morning” twice before receiving any response. I reported a broken microwave in my suite and maintenance responded promptly. However, when I later called the front desk to ask about housekeeping, I was informed that it must be requested — a policy that was neither communicated at check-in nor listed on the information sheet. After requesting it, I was told there would be a 24-hour turnaround time, which again was not disclosed anywhere. More than 24 hours passed and housekeeping never came. When I followed up, I was told there was no explanation, that the issue would be escalated, and that I would receive a call back. I never did. By checkout, our suite had not been cleaned and we were completely out of paper products. This experience lacked basic hospitality, accountability, and follow-through. It fell well below expectations for the Sonesta brand, and unfortunately there are many hotels in the area that provide better
Stayed 3 nights in Dec 2025