Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Lobby
Terrace/patio
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$93
$79 nightly
$93 total
Total with taxes and fees
Dec 22 - Dec 23

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with free breakfast, 6-minute walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1646 out of 2857 reviews
Rating 8 - Good. 671 out of 2857 reviews
Rating 6 - Okay. 298 out of 2857 reviews
Rating 4 - Poor. 109 out of 2857 reviews
Rating 2 - Terrible. 133 out of 2857 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
despite the heat, the property (AC and pool) kept us very comfortable. easy to catch street car up to Tulane area and walkable up to great cocktail and beautiful dining. Also close to evening Haunted NOLA tour-all felt very safe
Stayed 3 nights in Sep 2025

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.... I would book here again. Pice was reasonable, 7-9 walkable blocks from French Quarter and Bourbon St . Area was quite but still convenient. Pet friendly, small pool, small basketball court, tennis, volleyball, free breakfast and friendly staff. Our room was clean and cool upon arrival. Recommend 8.5 out of 10.
Stayed 3 nights in Sep 2025

8/10 Good

Teresa

Traveled with partner
Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Sep 2025

4/10 Poor

Carlos

Stayed 1 night in Sep 2025

10/10 Excellent

Renee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in New Orleans

The room was great. Very affordable. The building very clean. Only note would be that breakfast could be better but it was free.
Stayed 3 nights in Sep 2025

8/10 Good

John

Traveled with family
Liked: Staff & service, amenities
I absolutely loved the staff and my first NOLA experience ❤️ I would have to say that the hotel itself could be a little cleaner. That is for both the room itself (shower) the toiletries in Bathroom were empty since prior to our arrival, and around the hotel (the elevators could benefit from being hit with a mop) and tge bathrooms in room and around hotel. Green scrum in pool... still loved my experience and would stay there again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, a minor issue was resolved quickly. The room was well appointed , had everything I needed. The location was ideal, was able to walk to everything. The breakfast each morning was great!
The lobby always had a welcoming drink and fruit
Stayed 4 nights in Sep 2025

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are friendly,i loved the breakfast and most if all i enjoyed the southern vibes. All in all awesome n great.Excellent
Stayed 4 nights in Sep 2025

6/10 Okay

Chrystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The 2 bedroom bathroom suite is spacious. The only problem is both bathrooms are inside the bedrooms. So if you have company they will have to go into the bedroom to use the bathroom. Also, there was a physical altercation in the hallway outside of my room with another guest.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast Room was nice and spacious
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

ANGEL

Stayed 5 nights in Sep 2025

10/10 Excellent

Kahdeidra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

2/10 Terrible

Claudemae

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2025

4/10 Poor

Jorge, Desoto

Stayed 5 nights in Sep 2025

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at ES Sonesta was nothing short of amazing. From checking in to a room upgrade offer the trip only got even better. We were always greeted by Ken who began to feel like a friend with his check ins and restaurant recommendations. The grounds were well kept. The pool, basketball court and little lizards scurrying around were perfection. Breakfast was not only tasty but plentiful and served from the food line by staff. Although the valet was pricey, there was a lot behind the building for just $14 a day! We will definitely use this branding of hotels again due to our wonderful stay!
Stayed 3 nights in Sep 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Mildred

Liked: Cleanliness, staff & service
Was woke up every night by a Loud sound lasting 5-10 minutes not sure if it was the pipes or the refrigerator, but it was ver annoying and it just randomly happens every day 3-4 times
Stayed 4 nights in Sep 2025

8/10 Good

Antoine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly . The room was very clean and comfortable. Very quiet at night loved would recommend it to anyone
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence, Windcrest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love Sonesta in every city I have used them. Always great service, great breakfast and always very clean.
Stayed 2 nights in Sep 2025

6/10 Okay

Russell

Liked: Room comfort
Disliked: Cleanliness, staff & service
Only problem, we asked for room service and the iron board was put back up but everything else was left the way we left the room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Will stay again.
Stayed 3 nights in Sep 2025

6/10 Okay

Nastassia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property great breakfast, but we ask for some bath towels @7am at the front desk,and didn't receive them maybe they forgot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Daphny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Sep 2025