Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Lobby
Terrace/patio
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is $94
$79 nightly
$94 total
Total with taxes and fees
May 12 - May 13

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(80 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

Similar properties

About the neighborhood

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • National World War II Museum - 5 min walk - 0.3 miles
  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • Magazine Street - 7 min walk - 0.4 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles
  • Canal Street - 11 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Butcher - ‬3 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1702 out of 2988 reviews
Rating 8 - Good. 693 out of 2988 reviews
Rating 6 - Okay. 330 out of 2988 reviews
Rating 4 - Poor. 115 out of 2988 reviews
Rating 2 - Terrible. 148 out of 2988 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Gricelide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to many sights. I Appreciated the morning breakfast and friendly staff. My room was facing the front of the hotel and the mornings were a bit noisy with barking dogs and construction. I would stay again but in another room.
Stayed 3 nights in Apr 2026

10/10 Excellent

Mark

Stayed 3 nights in Jan 2026

8/10 Good

Sheryl

Liked: Amenities, property conditions & facilities
We couldn’t get the tv to work and the shower backed up. A maintenance man showed up right away to fix the problem. The staff was helpful and courteous.
Stayed 1 night in Jan 2026

8/10 Good

Greg

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff was great and the breakfast was amazing especially when they had andouille sausage!
Stayed 3 nights in Jan 2026

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, amenities
Nice clean room. Friendly staff
Stayed 1 night in Jan 2026

8/10 Good

Addie

Stayed 2 nights in Jan 2026

10/10 Excellent

Sabra

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were very friendly, and the location was very convenient to the WWII Museum and several good restaurants. The hotel itself is someone dated and needs to be renovated, but it was comfortable enough.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were kind. Great location. Museums and food and within walking distance of the bus/street car. Quiet location and great for the river walk or cruise ship boarding
Stayed 3 nights in Jan 2026

8/10 Good

Russ, Lake Charles

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities
Location. Accommodation for our small dog. Friendly, helpful staff.
Stayed 2 nights in Jan 2026

8/10 Good

brittany

Stayed 2 nights in Jan 2026

10/10 Excellent

Andrea

Traveled with pets, Traveled with family
Great for families
Stayed 3 nights in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff is so nice and accommodating!
Stayed 1 night in Jan 2026

8/10 Good

Dan

Stayed 1 night in Jan 2026

10/10 Excellent

Leah

Stayed 1 night in Jan 2026

8/10 Good

Demitri

Stayed 1 night in Jan 2026

10/10 Excellent

John fernando

Stayed 1 night in Jan 2026

8/10 Good

Ryan

Stayed 1 night in Dec 2025

8/10 Good

Leann, Greeley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was OK. It was reasonably clean. Some places were old and dated. The smoking and Vaping on the patio and pool area was too much.
Stayed 4 nights in Jan 2026

4/10 Poor

Aheisha

Traveled with family
Disliked: Staff & service
The room smelled like a mix of mildew and cigarettes. The front desk staff attitudes was as if they didn’t want to be there. They acted like we were getting on their nerves when we ask a question. Our third and last day I ask the front desk staff for a towel and wash cloth around 6:30am. They said they would bring it to my room. At 10:00 I had to go back down stairs to ask again. again. At t
Stayed 3 nights in Jan 2026

10/10 Excellent

Dr. Jose Javier

Stayed 3 nights in Jan 2026

6/10 Okay

Donyella

Housekeeping did not clean the room thoroughly; previous occupants left some items behind; the bathroom supplies were not replenished; the vents and ceiling fans were dusty. Check-in and Parking: You must go through the valet, hand them the keys, then go to the lobby to check in, since there is no place to park for that short moment. We felt safe, breakfast was great, and the staff were great.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Stayed 1 night in Jan 2026

10/10 Excellent

Kaylee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and all staff we interacted with was absolutely wonderful! Will definitely stay there again
Stayed 2 nights in Jan 2026

6/10 Okay

Candice

Traveled with family
Disliked: Cleanliness, amenities
The staff was nice, but the room smelled of smoke which made all of my clothes smell like smoke… I don’t smoke. The bed was also extra firm which made my back hurt. I did, however, like that they had liquid soap for handwashing in the room instead of the usual bar soap in many other hotels. Overall, I would not recommend this hotel.
Stayed 1 night in Jan 2026

4/10 Poor

Candice

Stayed 3 nights in Jan 2026