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Sonesta ES Suites New Orleans Convention Center

3.5 star property

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Photo gallery for Sonesta ES Suites New Orleans Convention Center

Exterior
Egyptian cotton sheets, premium bedding, desk, laptop workspace
Lobby
Terrace/patio
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
$103
$87 nightly
$103 total
Total with taxes and fees
Feb 1 - Feb 2

Explore the area

View in a map
345 St Joseph St., New Orleans, LA, 70130
  • Place, Ernest N. Morial Convention Center
    ‪5 min walk‬
  • Place, National World War II Museum
    ‪5 min walk‬
  • Place, Julia Street Cruise Terminal
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (One Bedroom)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed (Studio)

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Superior Suite, Multiple Beds (Two Bedroom Suite - Two Queens)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, Multiple Beds (Two Bedroom Suite - 2 Queens - 2 Bath)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility Roll in Shower One Bedroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

1 bedroom, premium bedding, desk, laptop workspace
Sonesta ES Suites New Orleans Downtown
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 1,974 reviews
$90 nightly
The price is $107
Feb 2 - Feb 3
Total with taxes and fees
Sonesta ES Suites New Orleans Downtown

About the neighborhood

New Orleans

With a stay at Sonesta ES Suites New Orleans Convention Center, you'll be centrally located in New Orleans, just a 5-minute walk from Ernest N. Morial Convention Center and 6 minutes by foot from National World War II Museum. .This hotel is 0.7 mi (1.1 km) from Canal Street and 0.7 mi (1.2 km) from Caesars New Orleans Casino.

What's nearby

  • Ernest N. Morial Convention Center - 5 min walk - 0.3 miles
  • National World War II Museum - 5 min walk - 0.3 miles
  • Magazine Street - 6 min walk - 0.4 miles
  • Julia Street Cruise Terminal - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 10 min walk - 0.6 miles

Getting around

  • Saint Charles at Saint Joseph Stop - 5 min walk
  • New Orleans Union Passenger Terminal - 13 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Hilton Complimentary Happy Hour - ‬6 min walk
  • ‪Flamingo A-Go-Go - ‬2 min walk
  • ‪Pêche Seafood Grill - ‬4 min walk
  • ‪Cochon Restaurant - ‬3 min walk
  • ‪Rosie’s On The Roof - ‬4 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

Hotel with an outdoor pool, 6-minute walk to National World War II Museum
Sonesta ES Suites New Orleans Convention Center offers 231 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium digital channels and Netflix. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 231 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided weekly.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites New Orleans Convention Center. A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in New Orleans? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • 700 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Ceiling hoist
  • Elevator (41 inch wide door)
  • Handrails in stairways (30 inches high)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 47 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Sonesta ES Suites New Orleans Convention Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1669 out of 2916 reviews
Rating 8 - Good. 688 out of 2916 reviews
Rating 6 - Okay. 308 out of 2916 reviews
Rating 4 - Poor. 115 out of 2916 reviews
Rating 2 - Terrible. 136 out of 2916 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrew, San Francisco

Stayed 1 night in Oct 2025

10/10 Excellent

David

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Marty

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great hotel, lovely staff, clean, breakfast lovely too
Stayed 4 nights in Oct 2025

8/10 Good

Tanya

Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of options to choose from.
Stayed 1 night in Oct 2025

10/10 Excellent

Emma Rae

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay when you're in New Orleans!

The breakfast was great. Room is clean. Excellent service from the front desk.
Stayed 4 nights in Oct 2025

10/10 Excellent

Carlton

Traveled with family
Liked: Cleanliness, amenities
Very friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Katie

Stayed 5 nights in Oct 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast quality wasn’t great. Room’s WiFi was broken for three days before they fixed it. Staff was good and took care of our needs when we asked.
Stayed 7 nights in Oct 2025

10/10 Excellent

Theresa

Stayed 1 night in Oct 2025

8/10 Good

Dagmar, Burlington

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay, the room was very spacious and had everything I needed. It was a bummer that the room was not ready at 3:15, after long day traveling I was hoping to get right in, but had to wait.
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded our expectations! We will definitely stay again!
Stayed 3 nights in Oct 2025

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. They were very helpful. Very engaging. Hotel was clean A/C was booming. Just a great hotel and would recommend to people
Stayed 2 nights in Oct 2025

6/10 Okay

Val

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Continuous loud noise from exterior fans, units carried unpleasant odors, uncomfortable sofa bed, and dirty carpets.
Stayed 3 nights in Oct 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. The two things that made my rating a four star was that the refrigerator made a strange sound which was disturbing in the middle of the night. The other thing was that the pullout sofa had rust on it. The staff was friendly and very helpful. Lovely sitting area outside.
Stayed 2 nights in Oct 2025

8/10 Good

Kelvin

Stayed 2 nights in Oct 2025

8/10 Good

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Veronica

Traveled with partner
Liked: Property conditions & facilities
Nice, get what you pay for.
Stayed 7 nights in Oct 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. It was a very clean hotel. The bed was too hard for me. Everyone was so accommodating and kind. I would stay there again. Parking was expensive!
Stayed 1 night in Oct 2025

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot centered around everthing

Breakfast was fresh and very good. Room was really nice and centered around the best entertainment. Mist things were like 6 to 8 min away.
Stayed 2 nights in Oct 2025

8/10 Good

Charity

Liked: Cleanliness, staff & service
There is no parking, valet parking is $50 a day. Rooms are clean and updated. Hallways and elevators could use updates. Offer free breakfast, pool is nice staff is friendly
Stayed 4 nights in Oct 2025

6/10 Okay

Alicia

Stayed 2 nights in Oct 2025

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I only used the room to sleep. But the room was clean, lots of space.
Stayed 2 nights in Oct 2025

2/10 Terrible

Lindsay

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So many things wrong with this place. The bathroom door didn’t close, the water pressure, 4 day stay and NO CLEAN towels.. apparently the washer and dryer were both broken and that was our problem, no key card access for anything you can literally walk off the street and up the elevator, elevator takes 5 mins to arrive, absolutely no pool towels so again couldn’t get in the pool, couch in the room was terrible cushions WORN out, bed terribly uncomfortable. I wanted to like this place but there were so many issues. Just pay the extra and stay on bourbon. This was just so not worth it and a waste of money.
Stayed 3 nights in Oct 2025

6/10 Okay

Jacoby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was decent
Stayed 3 nights in Oct 2025