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The Royal Sonesta New Orleans

4.5 star property

Choose dates to view prices

Photo gallery for The Royal Sonesta New Orleans

Street view
Ballroom
Outdoor pool, open 11:00 AM to 7:00 PM, pool umbrellas, sun loungers
View from room
2 bars/lounges, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Gym
$170
$144 nightly
$170 total
Total with taxes and fees
Dec 21 - Dec 22

Explore the area

View in a map
300 Bourbon St, New Orleans, LA, 70130
  • Place, Bourbon Street
    ‪1 min walk‬
  • Place, Royal Street
    ‪2 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(53 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(123 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(45 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Furnished Balcony (Interior)

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Bourbon Balcony)

7.8 out of 10
Good
(61 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Furnished Balcony (Side Street Balcony)

9.0 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds (Executive Level)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed (Executive Level)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

8.4 out of 10
Very good
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (RClub)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (RClub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Back Patio Split Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Back Patio Split Level)

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pool Patio Split Level)

Room amenity

Suite, 1 King Bed (Pool Patio Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 408 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Executive Level)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony, Corner (Executive Level)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Executive Level, Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Executive Level, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Executive Level, Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Hearing, Interior Furnished Balcony)

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing, Interior Furnished Balcony)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 1 King Bed (Mobility, Roll-In Shower)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Semi-Private Balcony (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Semi-Private Balcony (Interior)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony (Bourbon Furnished)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Balcony (Bourbon Furnished)

  • 2 bedrooms
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Interior)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms (Interior)

  • 2 bedrooms
  • Sleeps 3
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Executive Room, 2 Double Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Balcony ( Side Street, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mobility Accessible, Bathtub (Patio)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Bathtub

Hypo-allergenic bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Hearing Accessible, Balcony (Interior, Furnished)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Bathtub (Patio)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Room, 2 Double Beds, Bathtub (Patio)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

Hypo-allergenic bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Side Street, Furnished)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New Orleans

With a stay at The Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 9 minutes by foot from Jackson Square. .This luxury hotel is 0.6 mi (0.9 km) from French Market and 1.2 mi (1.9 km) from Ernest N. Morial Convention Center.

What's nearby

  • Bourbon Street - 1 min walk - 0.1 miles
  • Royal Street - 2 min walk - 0.1 miles
  • Mardi Gras - 6 min walk - 0.4 miles
  • Jackson Square - 8 min walk - 0.5 miles
  • French Market - 10 min walk - 0.5 miles

Getting around

  • Canal at Bourbon Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 11 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 28 min drive

Restaurants

  • ‪The Beach on Bourbon - ‬1 min walk
  • ‪Bourbon Street Drinkery - ‬1 min walk
  • ‪Old Absinthe House - ‬1 min walk
  • ‪Cafe Beignet, Bourbon Street - ‬1 min walk
  • ‪Oceana Grill - ‬1 min walk

About this property

The Royal Sonesta New Orleans

Luxury hotel with 2 restaurants and bars
The Royal Sonesta New Orleans offers 483 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 483 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including a nightclub, an outdoor pool, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in New Orleans? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Desire Oyster Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Restaurant R’evolution - This restaurant specializes in Cajun/Creole cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Le Booze - This bar serves light fare only. Happy hour is offered. Open select days.
PJ's Coffee Cafe - Onsite coffee shop. Open daily.
The Jazz Playhouse - Onsite bistro. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: USD 16 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Desire Oyster Bar
  • Le Booze
  • PJ's Coffee Cafe
  • Restaurant R’evolution
  • The Jazz Playhouse

Things to do

  • 24-hour gym
  • Nightclub
  • Outdoor pool
  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 20,000 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (48 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 46.48 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Utility fee (between 13 February and 17 February): USD 45 per accommodation, per night
  • Resort fee: USD 29.19 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls
  • Pool access
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 to 20 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 46.48 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Sonesta
Royal Sonesta Hotel
Royal Sonesta Hotel New Orleans
Royal Sonesta New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta Hotel New Orleans
Sonesta New Orleans
Royal Sonesta New Orleans Hotel
Royal Sonesta New Orleans
The Royal Sonesta New Orleans Hotel
The Royal Sonesta New Orleans New Orleans
The Royal Sonesta New Orleans Hotel New Orleans

Reviews

The Royal Sonesta New Orleans Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1964 out of 3050 reviews
Rating 8 - Good. 573 out of 3050 reviews
Rating 6 - Okay. 280 out of 3050 reviews
Rating 4 - Poor. 110 out of 3050 reviews
Rating 2 - Terrible. 123 out of 3050 reviews

Reviews

10/10 Excellent

Peter

The hotel and the staff were absolutely phenomenal. The bellman Malcolm hooked up whatever we needed anywhere in the city. Great time
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel, San Antonio

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice pool and great locations (for adults)
Stayed 3 nights in Aug 2025

10/10 Excellent

Autumn

Stayed 2 nights in Aug 2025

8/10 Good

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
It was on Bourbon street. Excellent location
Stayed 4 nights in Aug 2025

2/10 Terrible

Justin

Traveled with group
Liked: Cleanliness
Disliked: Staff & service

Hotel has junk fees and shady

Not happy at all with the service I’ve received after the checkout. Surprises after checkout with additional charges now I cannot get a response from the front desk to send me a copy of charges. This will be my review here but I will be doing other reviews on other platforms and social media if they don’t resolve the issue.
Stayed 4 nights in Aug 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
G
Stayed 3 nights in Aug 2025

6/10 Okay

Kim

Traveled with group
Hotel is a little outdated. Staff not that friendly or helpful
Stayed 4 nights in Aug 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Amenities
The hotel’s pool was enjoyable, and the garden area near the lobby was beautiful and well-maintained. We also had a good experience at the on-site restaurant, Desire. Overall, I liked the hotel, but due to the room condition and pest issue, I wouldn’t say I loved it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hope to stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and good staff
Stayed 1 night in Jun 2025

10/10 Excellent

Manjula

Stayed 3 nights in Jun 2025

8/10 Good

Latasha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was in a great location right off bourbon street close to everything! Down side my room was 1238.88 they held over 2400.00 on my card for incidents. I wasn’t happy about that depends on the bank for the return. I saw a mode running down the hall but hey it’s New Orleans I’m sure it’s mice everywhere. Overall I would stay again for the balcony and close distance.
Stayed 4 nights in Aug 2025

10/10 Excellent

Isha

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service
location is great
Stayed 2 nights in Aug 2025

10/10 Excellent

Christina, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sonesta was the perfect hotel for our trip to New Orleans. The property is lovely and the rooms are very nice. The hotel staff was friendly and accommodating. I really liked how quiet the property is once inside. You cannot hear the noise from Bourbon Street which is amazing. The location is perfect, right in the heart of the French Quarter. It’s right on Bourbon Street and easily walkable to charming shops, restaurants and galleries. I would stay here every time I come to New Orleans.
Stayed 3 nights in Aug 2025

4/10 Poor

DSean

Traveled with family
Disliked: Staff & service, amenities
What was meant to be a quick, overnight, relaxing getaway quickly unraveled into a series of avoidable frustrations. Despite having a reservation confirmed through Expedia, I was informed at check-in that my reservation had been canceled. I presented my confirmation, yet was still asked to pay again. The lack of coordination between the hotel and third-party booking created unnecessary stress and confusion—especially disappointing given the simplicity of the stay. Once in the room, the television didn’t work. After multiple calls to the front desk—where the initial response was surprisingly dismissive—a technician eventually arrived. He was polite and made a genuine effort to assist, but the issue remained unresolved. The TV powered on, but never functioned properly. Room service was another letdown. The in-room dining options were extremely limited—pizza and sodas seemed to be the only items available. For a property positioned as upscale, the lack of variety and attention to detail in amenities was unexpected. The Royal Sonesta has potential, but this visit fell short of the standard I associate with a relaxing, well-managed hotel experience and for the cost. I hope leadership takes note and addresses these service gaps to ensure future guests receive the quality and care they deserve.
Stayed 1 night in Aug 2025

10/10 Excellent

Masako

Traveled with family
Liked: Cleanliness, staff & service
The facilities were old and showed their age in many places, but the staff were all very friendly. Despite the surrounding environment, the room was very quiet, and I was able to sleep well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bridgette

Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent!! We will definitely return!!
Stayed 3 nights in Aug 2025

8/10 Good

Jose, Plantation

Traveled with group
Liked: Cleanliness
Location, location, location. Ran out of soap and was not replaced until we call. But when they came, someone was in the bathroom and they never came back!
Stayed 2 nights in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Aug 2025

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Santiago

Stayed 3 nights in Aug 2025