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Hilton Garden Inn New Orleans French Quarter/CBD

Property class: 3.5

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Photo gallery for Hilton Garden Inn New Orleans French Quarter/CBD

Exterior
Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Lobby
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
$100
$84 nightly
$100 total
Total with taxes and fees
May 10 - May 11

Explore the area

View in a map
821 Gravier St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪3 min walk‬
  • Place, Caesars Superdome
    ‪10 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower), City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower), City View

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Bathroom shower

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible (Mobility, Bathtub), City View, Snack Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub, City View

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub, City View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

7.6 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 King Bed

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May 10 - May 11
Total with taxes and fees
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About the neighborhood

New Orleans

With a stay at Hilton Garden Inn New Orleans French Quarter/CBD, you'll be centrally located in New Orleans, steps from Immaculate Conception Church and within a 10-minute walk of Lafayette Square. .This hotel is 0.5 mi (0.8 km) from Saenger Theatre and 0.6 mi (0.9 km) from Audubon Insectarium.

What's nearby

  • Immaculate Conception Church - 2 min walk - 0.1 miles
  • Canal Street - 3 min walk - 0.2 miles
  • Bourbon Street - 3 min walk - 0.2 miles
  • Caesars Superdome - 10 min walk - 0.5 miles
  • Caesars New Orleans Casino - 11 min walk - 0.6 miles

Getting around

  • Carondelet at Gravier Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 15 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Brother's Food Mart And Fried Chicken - ‬2 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪Daisy Dukes Express - ‬3 min walk
  • ‪Gallier's Restaurant & Oyster Bar - ‬3 min walk
  • ‪W XYZ Bar - ‬1 min walk

About this property

Hilton Garden Inn New Orleans French Quarter/CBD

Hilton Garden Inn New Orleans French Quarter/CBD offers 155 accommodations with laptop-compatible safes and safes. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This New Orleans hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in New Orleans? This hotel has 1991 square feet (185 square meters) of space consisting of conference space and a meeting room.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn New Orleans French Quarter/CBD has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered valet parking on site (USD 46 per night; includes in/out privileges)

Food and drink

  • On-the-go breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 14.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,991 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 14.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

French Quarter/CBD
Hilton Garden Inn French Quarter/CBD
Hilton Garden Inn French Quarter/CBD Hotel
Hilton Garden Inn French Quarter/CBD Hotel New Orleans
Hilton Garden Inn French Quarter/CBD New Orleans
Hilton Garden Inn New Orleans
Hilton Garden Inn New Orleans French
Hilton Garden Inn New Orleans French Quarter/CBD
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn Cbd
Hilton Garden Inn New Orleans French Quarter/CBD Hotel
Hilton Garden Inn New Orleans French Quarter/CBD New Orleans

Hilton Garden Inn New Orleans French Quarter/CBD Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 435 out of 1000 reviews
Rating 8 - Good. 215 out of 1000 reviews
Rating 6 - Okay. 141 out of 1000 reviews
Rating 4 - Poor. 100 out of 1000 reviews
Rating 2 - Terrible. 109 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

kaoruko, Ashland

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My room’s bathroom; the sink’s drainage was unusable. Didn’t drain. The showerhead had leak and after it was water all over the floor after shower. Luckily, I was able to connect them w text. They fixed them. But after the engineer left, tge door wasn’t locked (!) and the bathroom was dirty with no towels. I eventually made them fixed, but I cleaned the mess by myself. Otherwise, it was good. I might have been unlucky.
Stayed 2 nights in Jan 2026

4/10 Poor

Teri

Traveled with partner
'I had booked the room in December and it was paid in full to have a delux room with king bed and a view. When i got the to check in they said the hotel was overbooked and took them almost 30 minutes to get us a room. Ince we got the room it did not have a view, which i was upset about Esperanto because i booked a room wth ond. I was frustrated and upset dealing with that.
Stayed 2 nights in Jan 2026

4/10 Poor

Dawn

Traveled with partner
We checked into this hotel for one night post cruise. We discovered that our live tv channels were not working. No one answered the phone so I went down to the front desk. She told me that someone would come up to the room. 2 hours later no one came. We were able to figure out the issue on our own, but could not get the volume to turn up past a whisper. The master volume on the tv was turned down. We went to dinner and when we came back I went down to the front desk again - this was at 6:30pm. I was told that someone would come up. No one ever came up. The next morning when we tried to shower we discovered that there was no way to turn the shower head on, only the tub spout worked. We left as we had a flight to catch. The night stay was cheap, but I do expect a working tv and shower.
Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Ac stopped working.
Stayed 2 nights in Jan 2026

10/10 Excellent

Hayley

Stayed 4 nights in Dec 2025

2/10 Terrible

Sandra

Stayed 1 night in Jan 2026

10/10 Excellent

angelita

Liked: Cleanliness, amenities, property conditions & facilities
My first time staying at this particular Hilton and would say.. I would gladly stay there again. The staff were all really great and the room was immaculate.
Stayed 1 night in Jan 2026

10/10 Excellent

Kaley

Stayed 1 night in Jan 2026

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities
Everything was great Saturday the Bar tender was the best very comfortable with hair. Was on the shower wall other than that everything else was marvelous
Stayed 2 nights in Jan 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Front desk guy was fantastic!
Stayed 1 night in Jan 2026

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
It was a terrible experience at this hotel, super dirty, carpet so many stains, everything was dusty the shower dirty. We ask to clean the room and they never did, we stay here for 5 days and they never clean or hotel room. Even when I go to the front desk 2 times to ask them, front desk people are so rude but is the night shift only. I will never stay at this hotel again and I will never recommend it
Stayed 4 nights in Dec 2025

8/10 Good

RONALD, HAMPTON

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice. Location was great.
Stayed 3 nights in Dec 2025

8/10 Good

Ashutosh

Traveled with family
Liked: Cleanliness
Clean room and good staff. Great location.
Stayed 2 nights in Dec 2025

8/10 Good

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location is great. Rooms were clean and comfortable except the pillows suck. There is like 1 luggage cart here unable to use during check in or out making that process a pain in the ass with 4 people one of whom is disabled and2 dogs .
Stayed 3 nights in Dec 2025

8/10 Good

nancy

Stayed 3 nights in Dec 2025

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No A/C in our room the first night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not eat breakfast at hitel
Stayed 1 night in Dec 2025

10/10 Excellent

Darnell

Liked: Cleanliness, staff & service, amenities
The room was amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Pat

Liked: Cleanliness, property conditions & facilities
Breakfast was late serving on my checkout
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to the attractions
Stayed 1 night in Dec 2025

10/10 Excellent

john

Traveled with group
didn't eat breakfast
Stayed 2 nights in Dec 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, amenities
Nice room
Stayed 2 nights in Dec 2025

2/10 Terrible

Janice

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
At arrival, December 5, no one was in the office at 10:30pm. I called several times, but no one answered. The clerk was outside the building 10 flights down. Once checked in, the shower was clogged and the room was dark and depressing. We were transferred to 1204, on Saturday, December 6. The TV did not work, i notified the front at 2:07pm, before leaving the hotel to enjoy our mini vacation. We arrived back at 1030pm, still no TV. WE DID NOT HAVE TV SERVICE UNTIL Sunday, December 7, at approximately 4pm. This Hilton location is the absolute worse. It is filthy, outdated, the beds and carpeting needs replacing. My husband stayed out longer than we would have because we did not want to be there
Stayed 3 nights in Dec 2025

8/10 Good

Asti

Liked: Cleanliness, staff & service, amenities
Yes everything was great
Stayed 2 nights in Nov 2025