4/10 Poor
Jeff Y.
Apr 5, 2026
First the low points: 1) the access code to the outside door didn't work. I tried another access code mentioned and it worked. 2) the access code for the apartment didn't work. texted the owner, no response. called VRBO after an hour. Just then another person called and gave us the real code. 3) the TV remote didn't work - dead batteries. The rep had someone come over the next day with batteries. 4) the internet didn't work. the rep said that it would be 2 days before the internet would work. It eventually did. 5) the smoke detector in one of the bedrooms was not installed. 6) there were wire hanging out the wall in a bedroom.Hi point: The local rep (named Alexandra) was great. She tried to solve our problems as best she could. Kudos to her.Side issue: While in NOLA, I researched lead in the tap water. NOLA is very bad for this. We ended up drinking only bottled water. I don't know if this apartment has issues, but VRBO should make sure that listed apartments have city lab certification of EPA lead levels or a functioning lead filtration system.
Jeff Y.
Stayed 4 nights in Mar 2026















