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Hotel Santander Plaza

3.0 star property

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Photo gallery for Hotel Santander Plaza

Desk, laptop workspace, free WiFi, bed sheets
Point of interest
Point of interest
Reception
Exterior

Reviews

4.4 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$49
$49 nightly
$49 total
May 8 - May 9

Explore the area

View in a map
Carrera 4 #7-63, Neiva, 410010
  • Place, Santander Park
    ‪1 min walk‬
  • Place, Neiva Cathedral
    ‪2 min walk‬
  • Place, University Surcolombiana
    ‪4 min drive‬
  • Airport, Neiva (NVA-Benito Salas)
    ‪7 min drive‬

Room options

View all photos for Executive Room

Executive Room | Desk, laptop workspace, free WiFi, bed sheets

Executive Room

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Triple Room

Executive Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Executive Triple Room

  • 151 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Double Room, Balcony, City View

Executive Double Room, Balcony, City View | Desk, laptop workspace, free WiFi, bed sheets

Executive Double Room, Balcony, City View

  • City view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Triple Room, Balcony, City View

Desk, laptop workspace, free WiFi, bed sheets

Executive Triple Room, Balcony, City View

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Executive Quadruple Room

Executive Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Executive Quadruple Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, Balcony, City View

Desk, laptop workspace, free WiFi, bed sheets

Superior Room, Balcony, City View

  • City view
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Desk, laptop workspace, free WiFi, bed sheets

Family Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed
  • Free WiFi

Similar properties

Reception
GHL Hotel Neiva
Neiva
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 417 reviews
$87 nightly
The price is $87
May 29 - May 30
GHL Hotel Neiva

About the neighborhood

Neiva

Hotel Santander Plaza is centrally located in Neiva, a 1-minute walk from Santander Park and 11 minutes by foot from Magdalena River. .This hotel is 1.3 mi (2 km) from University Corporation of Huila and 1.4 mi (2.3 km) from Guillermo Plazas Alcid Stadium.

What's nearby

  • Santander Park - 1 min walk - 0.0 miles
  • Neiva Cathedral - 2 min walk - 0.1 miles
  • University Corporation of Huila - 20 min walk - 1.1 miles
  • Alcvaro Sanchez Silva Coliseum - 4 min drive - 1.2 miles
  • University Surcolombiana - 4 min drive - 1.4 miles

Getting around

  • Neiva (NVA-Benito Salas) - 10 min drive

Restaurants

  • ‪Restaurante Azafran - ‬7 min walk
  • ‪Soca - ‬4 min walk
  • ‪El Asadero - ‬6 min walk
  • ‪Serendipia - ‬5 min walk
  • ‪Tijuana - ‬6 min walk

About this property

Hotel Santander Plaza

Hotel Santander Plaza offers 28 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. 32-inch Smart televisions come with premium digital channels and Netflix.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is provided daily.

Make yourself at home in one of the 28 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and ceiling fans, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
A complimentary local cuisine breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk and a water dispenser.
A complimentary local cuisine breakfast is served each morning between 7:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:30 AM

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Smooth flooring in room
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • Designated smoking areas (fines apply)
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace
  • LED lighting
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Santander Plaza Hotel
Hotel Santander Plaza Neiva
Hotel Santander Plaza Hotel Neiva

Hotel Santander Plaza Reviews

Reviews

4.4
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

5.0/10

Cleanliness

8.6/10

Staff & service

4.8/10

Amenities

3.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
Said no breakfast. a/c broken and bugs crawling around the room. I left and couldn't get refunded. Really bad!
Stayed 13 nights in Mar 2026

2/10 Terrible

Alba

Stayed 1 night in Mar 2026

4/10 Poor

Vojtech

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I will start with the good part: staff were friendly, helpful and patient with my limited Spanish skills. The room I received was poorly equipped and seemingly in midst of reconstruction. Although this was a budget decision and I didn't pay much, the price should cannot justify missing toilet seat and broken shower with one temperature: cold. The water was flowing in one stream like from a hose attached to the wall. The walls had numerous wet stains and dark spots that I decided I won't inspect closer. You'll get one towel and one tiny soap bar which you will be moving from sink to shower. Liquid soap dispensers were empty. There were stains on the sheets and other signs of dirt around the room. Not suitable for people with any issues, the stairs are steep and there's no elevator. Luckily, I only stayed overnight and left early in the morning. Owners should act swiftly to make these rooms at least half decent. Again thank to the reception staff who are friendly and hard-working.
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities
La atención fue buena y la habitación estaba impecable. Muy bien servicio
Stayed 1 night in Feb 2026

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Desayuno pesimo hotel con muchos pisos sin ascensor. No recomiendo
Stayed 2 nights in Apr 2025