SpringHill Suites by Marriott Franklin Cool Springs

2.5 star property

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Photo gallery for SpringHill Suites by Marriott Franklin Cool Springs

Lobby lounge
Exterior
Pillowtop beds, desk, laptop workspace, iron/ironing board
Terrace/patio
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
5011 ASPEN GROVE DR, Franklin, TN, 37067
  • Place, Aspen Grove Park
    ‪13 min walk‬
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, Vanderbilt University
    ‪19 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

Studio, 1 King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(23 reviews)
  • 406 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 406 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Hearing Accessible)

7.0 out of 10
Good
(2 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds (Hearing Accessible)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • 406 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the neighborhood

Franklin

Located in Franklin, SpringHill Suites by Marriott Franklin Cool Springs is within a 5-minute drive of CoolSprings Galleria and The Factory. .This hotel is 2.8 mi (4.5 km) from Franklin Farmers Market and 3.7 mi (5.9 km) from Franklin Theatre.

What's nearby

  • Aspen Grove Park - 13 min walk - 0.7 miles
  • CoolSprings Galleria - 3 min drive - 2.4 miles
  • Vanderbilt University - 19 min drive - 20.8 miles
  • Broadway - 20 min drive - 21.7 miles
  • Grand Ole Opry - 26 min drive - 29.4 miles

Getting around

  • Nashville Riverfront Station - 19 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Blimpie - ‬12 min walk
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Culver's - ‬11 min walk
  • ‪Neighbors - ‬3 min walk

About this property

SpringHill Suites by Marriott Franklin Cool Springs

SpringHill Suites by Marriott Franklin Cool Springs offers 150 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include bathtubs or showers with hydromassage showerheads, and complimentary toiletries.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 150 guestrooms featuring microwaves and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of SpringHill Suites by Marriott Franklin Cool Springs. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Grab bar in shower (34 inches high)
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2021
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from April 01 to October 31
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Stes Franklin Marriott
SpringHill Suites by Marriott Franklin Cool Springs Hotel
SpringHill Suites by Marriott Franklin Cool Springs FRANKLIN

SpringHill Suites by Marriott Franklin Cool Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 215 out of 265 reviews
Rating 8 - Good. 36 out of 265 reviews
Rating 6 - Okay. 9 out of 265 reviews
Rating 4 - Poor. 3 out of 265 reviews
Rating 2 - Terrible. 2 out of 265 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Temiko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel was excellent
Stayed 2 nights in Nov 2025

6/10 Okay

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Heating/AC was broken and blowing cool air constantly. Called the front desk about an hour into our stay. They said someone would be up to look at it but nobody ever came.
Stayed 3 nights in Oct 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Oct 2025

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service
Room was spacious and staff very nice
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

10/10 Excellent

Susan, Ashland

Stayed 2 nights in Sep 2025

10/10 Excellent

rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason, Sheridan

Stayed 2 nights in Sep 2025

10/10 Excellent

ryan

Stayed 2 nights in Aug 2025

10/10 Excellent

Sheryl, Zionsville

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 2 nights in Aug 2025

10/10 Excellent

Columba

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abby

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at this hotel a couple times and will be back! It is clean, comfortable, and in a great location. Our son also loves the outdoor pool. Highly recommend!
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service
This hotel was nice and staff was highlight for sure! Bartender Kevin was highlight! Genuine and charming guy with really good suggestions for diner & overall knowledge about area. Expected alot more of room with a 9.6 outta 10 rating! Very generic and odd layout. Long room with a lot of wasted space as you walk in. Bathroom was nice though but not 9.6 nice. Had to ask for towels as they gave us 2 large towels for 4 person-family seems like a no brainer to have more than 2. No biggie just odd. Pool area was very separated from hotel like a parking lot add on.
Stayed 1 night in Aug 2025

10/10 Excellent

Yevgeny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and service
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Kevon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jul 2025

10/10 Excellent

Carol, Osteen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Jul 2025

10/10 Excellent

Misty

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Krystle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was very friendly and helpful. Hotel is located near a lot of shops and restaurants. Rooms were cleann and plenty of parking.
Stayed 2 nights in May 2025

8/10 Good

William

Stayed 1 night in May 2025

10/10 Excellent

Vee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025