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Hyatt Place Nashville/Franklin/Cool Springs

3.0 star property

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Photo gallery for Hyatt Place Nashville/Franklin/Cool Springs

Lobby
Lobby
Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board
Free daily on-the-go breakfast
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
$115
$98 nightly
$115 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

View in a map
650 Bakers Bridge Ave, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪9 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Nashville Zoo
    ‪12 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Room (2 Double Beds with Sofa Bed)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds with Sofa Bed)

9.4 out of 10
Exceptional
(78 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(127 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (2 Double Beds & Sofa Bed, High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room (2 Double Beds & Sofa Bed, High Floor)

9.6 out of 10
Exceptional
(22 reviews)
  • 323 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.6 out of 10
Exceptional
(56 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(26 reviews)
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

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The price is $105
Jan 23 - Jan 24
Total with taxes and fees
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About the neighborhood

Franklin

A stay at Hyatt Place Nashville/Franklin/Cool Springs places you in the heart of Franklin, a 2-minute drive from CoolSprings Galleria and 9 minutes from The Factory. .This hotel is 5.7 mi (9.1 km) from Franklin Theatre and 6.2 mi (10 km) from Carter House.

What's nearby

  • CoolSprings Galleria - 9 min walk - 0.5 miles
  • Iasis Health Care - 2 min drive - 1.5 miles
  • Nashville Zoo - 12 min drive - 12.4 miles
  • Vanderbilt University - 16 min drive - 17.6 miles
  • Broadway - 16 min drive - 18.5 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Crown Cigars and Ales - ‬9 min walk
  • ‪Chai Samosa - ‬11 min walk
  • ‪Samarai Thai - ‬10 min walk

About this property

Hyatt Place Nashville/Franklin/Cool Springs

Hotel with free breakfast, near CoolSprings Galleria
Hyatt Place Nashville/Franklin/Cool Springs offers 126 air-conditioned accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Nashville/Franklin/Cool Springs
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Hotel Franklin
Hyatt Place Franklin
Franklin Hyatt
Hyatt Franklin
Hyatt Franklin
Franklin Hyatt
Hyatt Place Franklin
Hyatt Place Nashville/Franklin/Cool Springs Hotel
Hyatt Place Nashville/Franklin/Cool Springs Franklin
Hyatt Place Nashville/franklin/cool Springs Hotel Franklin

Hyatt Place Nashville/Franklin/Cool Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1026 reviews
Rating 8 - Good. 238 out of 1026 reviews
Rating 6 - Okay. 109 out of 1026 reviews
Rating 4 - Poor. 20 out of 1026 reviews
Rating 2 - Terrible. 27 out of 1026 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Glenn

Stayed 1 night in Oct 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Oct 2025

8/10 Good

Connie

Business traveler
Liked: Cleanliness, staff & service, room comfort
The room was clean but cery odd that the sink and vanity were not located in the bathroom itself. We didnt visit the bar.
Stayed 2 nights in Oct 2025

10/10 Excellent

Drbra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No bar, clean room, could have had more coffee in room each morning and clean cups and glasses.
Stayed 2 nights in Oct 2025

8/10 Good

Lodie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

2/10 Terrible

Julius

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty and gross. It was outdated and staff was rude and disrespectful. I would not come back. Breakfast seating was awful. The elevator sounded like it was about to explode. It was not a good experience wish I could get my money back.
Stayed 1 night in Oct 2025

10/10 Excellent

Heather

Stayed 1 night in Sep 2025

8/10 Good

Jeremy

Stayed 1 night in Oct 2025

2/10 Terrible

Jeremy

You canceled my stay 30 minutes before my arrival. Terrible business practices
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a nice hotel! I loved that there were real mugs and glasses in the room. The breakfast was very delicious. All round a very nice hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Timothy

Liked: Staff & service
Decent for the price but nowhere near excellent like it was advertised.
Stayed 3 nights in Oct 2025

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel really wasn’t that clean or well kept. I was surprised as this was a Hyatt property or at least managed under the Hyatt brand. In the end I was charged twice on two different cards as I had asked to move my stay from a debit card to a credit card to get points when I checked in. I was told that they’d not charge both cards both at check in and check out and then a week later upon reviewing my statements they did charge both cards, for vastly different amounts. Something a little fishy going on here. In the meantime I’ve reached out to the hotel and there is no answer at lobby. I booked through Orbitz so I’ve asked them to intervene and they can’t get ahold of anyone and have now elevated this to an Orbitz specialist to see what can be done next. All I’m saying is, think twice before choosing this Hyatt Place in Franklin.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jack

Stayed 2 nights in Oct 2025

2/10 Terrible

Maggie

Stayed 1 night in Oct 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, great service, super affordable.
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of options and accessories for me an the family. Amazing breakfast and dinning area.... Clean pool an grounds.... Very safe an easily accessible parking lot...
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

10/10 Excellent

Ronald

Stayed 1 night in Oct 2025

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice, clean and spacious. Option of shampoo, conditioner and body in shower was nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

Steve

Traveled with family
Liked: Staff & service, amenities
Close to areas we needed
Stayed 1 night in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and big too. The staff was curtious and professional. My two suggestions would be to improve parking, at least more signage to designate additional parking in back; and better eggs for breakfast. They were not very good.
Stayed 1 night in Oct 2025

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025