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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Interior
Point of interest
Exterior
Point of interest
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
$93
$79 nightly
$93 total
Total with taxes and fees
Jan 28 - Jan 29

Explore the area

View in a map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Place, Broadway
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Dining)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Room amenity

Room, Multiple Beds, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Brentwood South - Cool Springs by IHG
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 1,004 reviews
$67 nightly
The price is $79
Feb 8 - Feb 9
Total with taxes and fees
Holiday Inn Express Brentwood South - Cool Springs by IHG

About the neighborhood

Brentwood

With a stay at Holiday Inn Franklin - Cool Springs by IHG in Brentwood, you'll be within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 14.8 mi (23.8 km) from Vanderbilt University and 15 mi (24.1 km) from Belmont University.

What's nearby

  • CoolSprings Galleria - 15 min walk - 0.8 miles
  • Iasis Health Care - 3 min drive - 1.1 miles
  • Vanderbilt University - 17 min drive - 17.1 miles
  • Broadway - 17 min drive - 18.0 miles
  • Grand Ole Opry - 23 min drive - 25.8 miles

Getting around

  • Nashville Riverfront Station - 17 min drive
  • Nashville International Airport (BNA) - 24 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪Sonic Drive-In - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Olive Garden - ‬2 min drive
  • ‪J. Alexander's - ‬3 min drive

About this property

Holiday Inn Franklin - Cool Springs by IHG

Hotel with free parking, near CoolSprings Galleria
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Brentwood? This hotel has 988 square feet (92 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 936 reviews
Rating 8 - Good. 218 out of 936 reviews
Rating 6 - Okay. 90 out of 936 reviews
Rating 4 - Poor. 25 out of 936 reviews
Rating 2 - Terrible. 26 out of 936 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariacarmen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast food was fresh, parking well lite at night and felt safe walking from car to hotel lobby.
Stayed 1 night in Oct 2025

8/10 Good

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Kari

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, dirty
Stayed 1 night in Oct 2025

8/10 Good

Finny

Stayed 2 nights in Oct 2025

2/10 Terrible

Sheila

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
We had a horrible experience starting at check in. There were no carts for luggage. We went to dinner, still no available carts when we returned. At 10pm the toilet wouldnt flush. We finally fixed it ourselves. At 1am, people walked into our room. The desk checked them into our room. After the people left, about 10 minutes later, the front desk calls us and wants our name, asks several ID questions, said they were sorry for the confusion and that they would get back to us.Needless to say, we didnt sleep the rest of the night, and nobody ever got back to us. At 6am, we packed up to leave. At checkout, I explained everything that happened. He had no clue and said the manager would call us when he came in that morning. He handed me my receipt, tried to charge us for breakfast even though we told them we didnt want breakfast, then i realized the receipt was for another room and person when we left. I called, he said they would check into it and the manager would call us. I called two more times, was told the manager would call as soon as he came in, but no call. On Saturday night at 9:57pm the manager called and left us a message. We were in bed asleep and had our phones shut off. When i listened to the message, he didnt act like he knew what the call was for and asked us to call him. I called first thing Sunday morning. It was his day off, the girl I spoke to knew nothing about it and said she would have someone call us. I told her at this point we wanted a full refund. No word
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved my stay and will be back. Great and attentive staff! Thank you!
Stayed 2 nights in Oct 2025

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was safe
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Stayed 1 night in Oct 2025

6/10 Okay

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Zachary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sri was so inviting from the moment we stepped into the lobby. The hotel does look a little dated but was clean and the bed was very comfortable! Would def stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Julianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The room was clean. The bed was very comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, all & all enjoyed
Stayed 1 night in Sep 2025

10/10 Excellent

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely Holiday Inn. Our room was clean. Everything was fresh and "refreshed" daily. The facility was convenient and felt quite safe. The neighborhood was walkable. People were very nice. I highly recommend.
Stayed 4 nights in Sep 2025

10/10 Excellent

Donna

Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Sep 2025

10/10 Excellent

Dario

Stayed 1 night in Sep 2025

6/10 Okay

Audrey Kristine Joyce

Stayed 3 nights in Aug 2025

10/10 Excellent

T J

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean friendly staff, convivence and cost.
Stayed 3 nights in Aug 2025

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Ryan

Traveled with family and small children
Disliked: Cleanliness
The room has a lot of humidity and stains.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Was as expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 4 nights in Aug 2025