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Holiday Inn Express Brentwood South - Cool Springs by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Brentwood South - Cool Springs by IHG

Lobby
Free daily buffet breakfast
Exterior
Business center
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
$128
$109 nightly
$128 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
8097 Moores Lane, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪8 min walk‬
  • Place, Iasis Health Care
    ‪2 min drive‬
  • Place, Aspen Grove Park
    ‪2 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

7.2 out of 10
Good
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(38 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Tub)

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.0 out of 10
Very good
(16 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Bar (on property)
Hyatt Place Nashville Brentwood
  • Pool
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  • Free WiFi
4.0 out of 5, Very Good, 1,065 reviews
$93 nightly
The price is $111
Mar 22 - Mar 23
Total with taxes and fees
Hyatt Place Nashville Brentwood

About the neighborhood

Brentwood

Located in Brentwood, Holiday Inn Express Brentwood South - Cool Springs by IHG is within a 10-minute drive of CoolSprings Galleria and The Factory. .This hotel is 7.4 mi (11.9 km) from Radnor Lake State Natural Area and 10.9 mi (17.5 km) from Nashville Zoo.

What's nearby

  • CoolSprings Galleria - 8 min walk - 0.4 miles
  • Iasis Health Care - 2 min drive - 1.3 miles
  • Aspen Grove Park - 2 min drive - 2.2 miles
  • Bridgestone Arena - 16 min drive - 18.2 miles
  • Nissan Stadium - 17 min drive - 19.1 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 27 min drive

Restaurants

  • ‪Starbucks - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪Taco Bell - ‬20 min walk
  • ‪Sonic Drive-In - ‬14 min walk

About this property

Holiday Inn Express Brentwood South - Cool Springs by IHG

Holiday Inn Express Brentwood South - Cool Springs by IHG offers 111 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 111 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Brentwood South - Cool Springs by IHG. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Brentwood? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 872 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cool Springs
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs Hotel Franklin
Holiday Inn Express Brentwood South Cool Springs Hotel
Holiday Inn Express Brentwood South Cool Springs Franklin
Holiday Inn Express Brentwood South Cool Springs
Holiday Inn Express Brentwood South Cool Springs by IHG
Holiday Inn Express Brentwood South Cool Springs an IHG Hotel
Holiday Inn Express Brentwood South - Cool Springs by IHG Hotel

Holiday Inn Express Brentwood South - Cool Springs by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 414 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Carlton

Liked: Cleanliness, staff & service, amenities
Room clean safe area
Stayed 1 night in Nov 2025

4/10 Poor

aimee

Disliked: Cleanliness, staff & service, amenities
Bed was extremely uncomfortable, tv did not work and elevator stalled everytime I rode it.
Stayed 1 night in Nov 2025

8/10 Good

Dewanna

Stayed 1 night in Nov 2025

8/10 Good

Ralph

Stayed 1 night in Nov 2025

8/10 Good

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent breakfast, and the staff was great
Stayed 1 night in Nov 2025

6/10 Okay

Kieryn

Stayed 1 night in Nov 2025

8/10 Good

Laurie

Stayed 1 night in Nov 2025

10/10 Excellent

Olga

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my first stay in September 2025 everything was great from curtesy and service to breakfast and air conditioning on third floor; on my second stay in October, the air conditioning was not cooling, so on my third stay in November, I requested a room on third floor and had no issues. I recommend this place!
Stayed 1 night in Nov 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worst hotel I ever stayed at the 1st room had no blinds in it the second one bathroom lights flickered and was told the ppl to fix it was working at another location, the toilet back up multiple times we could not use our bathroom from 3am Saturday morning till 2pm Saturday bathroom was dirty and them we checked out at 8am Sunday morning because the toilet was backed up again I want my money back it was not a pleasant stay at all
Stayed 2 nights in Nov 2025

6/10 Okay

Dinesh

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

2/10 Terrible

David

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at holiday in hundreds of times and I’m a platinum ihg member. For the first time ever the place was dirty. The ac unit didn’t work properly. The coffee was not good. We left at 630 am due to all of the above mentioned issues. I won’t stay there again
Stayed 1 night in Nov 2025

8/10 Good

Heidi

Stayed 1 night in Nov 2025

10/10 Excellent

Orwell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, room comfort
Everything was great
Stayed 2 nights in Nov 2025

8/10 Good

Dustin

Liked: Cleanliness, staff & service, amenities
Room was clean and beds were comfortable. My biggest issue was the water pressure was almost nonexistent and hot water was just above luke warm. Breakfast was your typical hotel breakfast but well stocked and everything was tasty.
Stayed 1 night in Nov 2025

8/10 Good

Jolina

Liked: Staff & service, property conditions & facilities
Good breakfast!
Stayed 1 night in Nov 2025

4/10 Poor

Judith

Disliked: Property conditions & facilities
This property looked like an old, tired hotel. It was also very difficult to find. It was not like other Holiday Inn Expresses in this area.
Stayed 1 night in Nov 2025

4/10 Poor

Michael

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Regret instantly set in as we walked down the hallway to our hotel room. There was very visible water damage on the ceiling tiles, walls, and carpet—just in the hallway alone. In addition, there was a strong odor of mold and stale food, far from the clean, fresh scent one would expect from a typical Holiday Inn experience. Upon entering our room, we saw “repairs” along multiple walls and the ceiling where water had leaked and caused damage. Large sections of the ceiling were bowing and looked unsafe. This was motel quality labeled as a hotel—far from excellent and not what you would expect from Holiday Inn. It’s shocking that this location even remains open, as repairs are clearly long overdue Customer service was also poor. The staff were neither welcoming upon check-in nor helpful. When my husband asked if they had luggage carts, the lady behind the counter pointed over in the direction of the carts without a word said and annoyance all over her face. It was evident that they didn’t want to be there and didn’t care about their jobs or customers.
Stayed 2 nights in Nov 2025

10/10 Excellent

Danny Blaine

Stayed 1 night in Nov 2025

8/10 Good

Arykah

Stayed 4 nights in Oct 2025

4/10 Poor

Sonya

Liked: Staff & service
Disliked: Cleanliness, amenities
I did not realize this was an older property until we arrived. The door to our room was hard to close and open. Floor was uneven with cracked tile and the underfloor actually moved up and down in several places as I walked on it. I cringed about walking barefoot on the floors because they didn’t feel clean. Bathroom door squeaks. Side lights on bed not functioning. Blackout shade is broken. Ice machine on floor broke. Drinking fountains not working. This is a property that needs a lot of work. The front desk staff was pleasant to work with! We did not complain while staying. None of the problems were quick fixes.
Stayed 4 nights in Oct 2025

8/10 Good

carol

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean but needs some help. Someone must have sat on the desk table and it has a mean lean to it. The whole place needs some updating including the ghastly art work. The location is dark and depressing. Girl at the breakfast station was non stop working…breakfast was pretty good.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Olivia

Stayed 2 nights in Oct 2025