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Embassy Suites by Hilton Franklin Cool Springs

Property class: 3.5

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

An indoor swimming pool with clear water, surrounded by lounge chairs and potted plants.
A modern hotel room with a wooden dining table, pink chairs, a large mirror, a flat-screen TV, and a kitchen area with a refrigerator and coffee maker.
A multi-story hotel with a prominent 'E' sign, indicating an emergency exit.
A spacious hotel lobby with a large carpeted area, a sofa, and a reception desk.
A hotel room with a bed, a desk, a television, and a chair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
The current price is $155
$130 nightly
$155 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
820 Crescent Centre Dr, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪1 min drive‬
  • Place, Aspen Grove Park
    ‪1 min drive‬
  • Place, Broadway
    ‪18 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪23 min drive‬

Room options

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

A hotel room with two beds, a desk with a television, a lamp, and a chair.

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KING PREMIUM CORNER

1 bedroom, premium bedding, in-room safe, desk

1 KING PREMIUM CORNER

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(32 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

A hotel room with a sofa, armchair, TV, lamp, and a small table.

Family Suite

  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Suite, 1 King Bed Corner

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a kitchen area, dining table, and chairs.

Presidential Suite, 1 King Bed

  • 1496 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, a TV, a desk with a chair, and a nightstand with a lamp.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

A hotel room with two beds, a desk with a TV, and a chair.

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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Lobby
Drury Plaza Hotel Nashville Franklin
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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 1,958 reviews
$135 nightly
The price is $160
Sep 2 - Sep 3
Total with taxes and fees
Drury Plaza Hotel Nashville Franklin

About the neighborhood

Franklin

When you stay at Embassy Suites by Hilton Franklin Cool Springs in Franklin, you'll be in the business district, within a 15-minute drive of CoolSprings Galleria and Nashville Zoo. .This hotel is 16.6 mi (26.7 km) from Mall at Green Hills and 1.5 mi (2.3 km) from Aspen Grove Park.

What's nearby

  • CoolSprings Galleria - 1 min drive - 0.9 miles
  • Aspen Grove Park - 1 min drive - 0.9 miles
  • Broadway - 18 min drive - 20.2 miles
  • Bridgestone Arena - 18 min drive - 20.2 miles
  • Nissan Stadium - 20 min drive - 21.0 miles

Getting around

  • Nashville Riverfront Station - 18 min drive
  • Nashville International Airport (BNA) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Waffle House - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

Embassy Suites by Hilton Franklin Cool Springs offers 250 accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 250 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Franklin? This hotel has 16000 square feet (1486 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Franklin Cool Springs has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured self parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (16,000 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2026
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Secured self parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 454 out of 851 reviews
Rating 8 - Good. 166 out of 851 reviews
Rating 6 - Okay. 100 out of 851 reviews
Rating 4 - Poor. 74 out of 851 reviews
Rating 2 - Terrible. 57 out of 851 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Janine R Lid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast area and quiet room.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Bradley

Liked: Cleanliness, amenities
Great location and very accessible from I-65.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Seville

Liked: Staff & service
Nice place to stay.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Tekoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Abigail

Liked: Amenities
Great stay
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great, the breakfast was wonderful. The rooms are amazing.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

steven

Liked: Amenities
Great hotel
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Callie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Staff was friendly. Breakfast was ok
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year as a stop on a road trip and it’s by far the best hotel we stay at.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and our family enjoyed the overnight stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Haitao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, will stay again.
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
My grandkids had a blast in the pool and loved the breakfast bar
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff wete so nice and friendly, made us feel at home.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kim

Liked: Amenities
The staff is very friendly and the rooms are clean.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and family friendly. My family loved the breakfast.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great customer service!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

billy joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a plus and staff was very helpful
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very big , hotel very clean and staff was great
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but great location!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast buffet was great!!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic in this area is horrible, but the hotel is excellent.
Stayed 1 night in May 2025