The most important thing to me when staying at a hotel is cleanliness and Element hit the mark. I felt incredibly comfortable sitting in the chairs, sleeping in the bed, using the sinks. I appreciated having filtered water available to drink in my room. I even liked the shower - it was clean, wide, easy to use, and hot!
Mostly, the staff was very friendly and welcoming. From the front desk folks to those keeping the breakfast area clean & stocked, to the fantastic valet team, service is top-notch. A special shout-out to the valet team as I'm sure they might not get recognized much, but this team was professional, quick & efficient, and most of all, very friendly & welcoming. Each valet I interacted with was delightful.
I will be recommending this hotel to our team for all our Nashville visits.