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The Grand Hotel Nanaimo

3.0 star property

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Photo gallery for The Grand Hotel Nanaimo

Exterior
Terrace/patio
Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board
Property grounds
Outdoor wedding area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk
$114
$98 nightly
$114 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
4898 Rutherford Rd, Nanaimo, BC, V9T 4Z4
  • Place, Long Lake
    ‪3 min walk‬
  • Place, Linley Valley Cottle Lake Park
    ‪5 min drive‬
  • Place, Departure Bay Ferry Terminal
    ‪8 min drive‬
  • Airport, Nanaimo, BC (YCD)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(76 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(10 reviews)
  • 376 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds | In-room safe, desk, soundproofing, iron/ironing board

Club Room, 2 Queen Beds

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Bathroom sink

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Maple)

Suite, 1 King Bed with Sofa bed (Maple) | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed (Maple)

8.0 out of 10
Very good
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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Quality Inn
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  • Free WiFi
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4.4 out of 5, Excellent, 1,001 reviews
$84 nightly
The price is $98
Jan 1 - Jan 2, 2026
Total with taxes and fees
Quality Inn

About the neighborhood

Nanaimo

With a stay at The Grand Hotel Nanaimo in Nanaimo, you'll be within a 10-minute drive of Departure Bay Ferry Terminal and Long Lake. .This hotel is 16 mi (25.8 km) from Duke Point Ferry Terminal and 2 mi (3.3 km) from Woodgrove Shopping Centre.

What's nearby

  • Long Lake - 3 min walk - 0.2 miles
  • Linley Valley Cottle Lake Park - 5 min drive - 2.1 miles
  • Vancouver Island University - 7 min drive - 6.3 miles
  • Departure Bay Ferry Terminal - 8 min drive - 4.4 miles
  • Duke Point Ferry Terminal - 20 min drive - 18.5 miles

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • ‪Tim Hortons - ‬10 min walk
  • ‪Smokin' George's BBQ - ‬15 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Bodhi's Artisan Bakery - ‬16 min walk
  • ‪Subway - ‬3 min drive

About this property

The Grand Hotel Nanaimo

Hotel in Nanaimo with a fitness center and a 24-hour front desk
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Grand Cru Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Grand Cru Restaurant - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Whik(e)y Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Grand Cru Restaurant
  • Whik(e)y Bar

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Reviews

The Grand Hotel Nanaimo Reviews

8.4

Very Good

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 459 out of 1003 reviews
Rating 8 - Good. 357 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 47 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

IRENE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It has olde world charm and the staff were friendly and helpful. The main problem was the lack of breakfast service. There was no indication online that breakfast had ceased being served after covid. Suggesting Macdonald's is a very poor substitute for the aroma of bacon, eggs and fresh toast being prepared. On line, even The Grand Hotel omelets were recommended! Ceasing breakfast service was a very poor decision! Dinner, however, was very enjoyable
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable clean hotel with a fine restaurant and pleasant grounds. Only concern is that no breakfast is available and nothing of quality within walking distance of the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

stewart, Chilliwack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly place .
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Staff were quick to help when TV remote was missing. The dining room food and service was amazing! The British memorabilia in the lobby was wonderful. The hotel lived up to its name - Grand!
Stayed 1 night in Sep 2025

10/10 Excellent

G

Stayed 2 nights in Aug 2025

10/10 Excellent

juliet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place is charming! I enjoyed a late supper at the restaurant and not only was the food delicious ( do try the crème brûlée) Tanya was friendly and ensured my dining experience was 5 star!
Stayed 1 night in Sep 2025

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were so comfortable we slept like Sleeping Beauty! The staff was friendly and accomodating and the outdoor dining was lovely in warm fall weather.
Stayed 1 night in Sep 2025

10/10 Excellent

Kate

Stayed 3 nights in Sep 2025

10/10 Excellent

Jasing

Stayed 1 night in Jul 2025

10/10 Excellent

Jasing

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
what I liked about the property was the overall ambiance, as well as the cleanliness and great room size. The excellent service from all staff members and the delicous food and wines. My complaint would be the tripping hazard outside the building, between the parking lot and the carriage porch. My husband and I both tripped over it at different times. Our concern is that it could prove quite dangerous to someone with less agility or unsteady on their feet.
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Very friendly staff
Stayed 1 night in Jul 2025

4/10 Poor

Michael

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bathroom had hair on the shower walls upon check in. The whole room smelled like Grandma's bsmt. Carpets need torn out. It's just time for an update. Whoever owns the hotel is stuck in the early 90's and it just is in bad need of an update. The furniture, like the couch, on the sitting area is so old. We changed hotels after a night
Stayed 2 nights in Aug 2025

6/10 Okay

Francesca, Vancouver

Traveled with family
Liked: Cleanliness, property conditions & facilities
We stayed just long enough to sleep. We appreciated the quiet and efficient A/C.
Stayed 1 night in Aug 2025

6/10 Okay

Richard

Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Aug 2025

8/10 Good

Clarence

Stayed 1 night in Aug 2025

6/10 Okay

Debbie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Hanna

Traveled with group
Liked: Cleanliness, amenities
Friendly place, good area for shopping. Rooms are nice but little outdated.
Stayed 1 night in Aug 2025

8/10 Good

Kimberly

Stayed 1 night in Aug 2025

10/10 Excellent

Jeannine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice old hotel. Good location.
Stayed 1 night in Aug 2025