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Departure Bay Motel

2.0 star property

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Reception
Room, 1 Queen Bed with Sofa bed, Kitchenette | Terrace/patio
Room, 1 Queen Bed with Sofa bed, Kitchenette | Living area | LCD TV
Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets
Room, 1 Queen Bed, Kitchenette | Private kitchen | Coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
2011 Estevan Rd, Nanaimo, BC, V9S 3Y9
  • Place, Departure Bay Ferry Terminal
    ‪12 min walk‬
  • Place, Nanaimo Regional General Hospital
    ‪13 min walk‬
  • Place, Departure Bay Beach
    ‪3 min drive‬
  • Airport, Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome)
    ‪5 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Kitchenette

Room, 1 Queen Bed with Sofa bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Kitchenette

Room, 1 Queen Bed, Kitchenette | 1 bedroom, laptop workspace, free WiFi, bed sheets

Room, 1 Queen Bed, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
The Port-O-Call Inn & Suites
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Microwave
3.6 out of 5, Good, 836 reviews
$87 nightly
The price is $101
Feb 13 - Feb 14
Total with taxes and fees
The Port-O-Call Inn & Suites

About the neighborhood

Nanaimo

With a stay at Departure Bay Motel, you'll be centrally located in Nanaimo, within a 5-minute drive of Departure Bay Ferry Terminal and Beach Estates Park. .This motel is 11.7 mi (18.9 km) from Duke Point Ferry Terminal and 0.9 mi (1.5 km) from Newcastle Island Marine Provincial Park.
View more Motels in NanaimoOpens in a new window

What's nearby

  • Beach Estates Park - 3 min walk - 0.2 miles
  • Departure Bay Ferry Terminal - 12 min walk - 0.6 miles
  • Nanaimo Regional General Hospital - 13 min walk - 0.7 miles
  • Departure Bay Beach - 3 min drive - 1.4 miles
  • Brechin Lanes - 3 min drive - 1.3 miles

Getting around

  • Nanaimo, BC (ZNA-Nanaimo Harbour Water Aerodrome) - 6 min drive

Restaurants

  • ‪Drip Coffee | Social - ‬15 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Amoré Bistro - ‬20 min walk

About this property

Departure Bay Motel

Motel with free parking, near Departure Bay Ferry Terminal
Departure Bay Motel offers 22 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Make yourself at home in one of the 22 air-conditioned rooms featuring LCD televisions. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and toothbrushes and toothpaste. Conveniences include separate sitting areas and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and a vending machine.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 21.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 21.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
Property Registration Number 5031994

We should mention

This property does not have elevators

Property is also known as

Departure Bay Motel Motel
Departure Bay Motel Nanaimo
Departure Bay Motel Motel Nanaimo

Departure Bay Motel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 541 reviews
Rating 8 - Good. 177 out of 541 reviews
Rating 6 - Okay. 71 out of 541 reviews
Rating 4 - Poor. 39 out of 541 reviews
Rating 2 - Terrible. 40 out of 541 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alex

Stayed 1 night in Oct 2025

2/10 Terrible

Ken

Stayed 1 night in Oct 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Called ahead to be sure they would be open to let us in and the staff said something like I guess we will wait up for you but we are usually closed at midnight (too late to cancel). Our flight does not arrive until after midnight. Arrived and room was not clean. For $178 it was absolutely totally overpriced unfortunately. Didn’t realize this was a 1 star hotel until it was too late to cancel. The staff was nice in person but would not stay there again for that price
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Tina

Stayed 1 night in Oct 2025

10/10 Excellent

Cylvia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work related

My stay with Departure Bay was as always very comfortable and relaxing.
Stayed 1 night in Oct 2025

8/10 Good

Lara

Stayed 1 night in Oct 2025

10/10 Excellent

Neha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Oct 2025

4/10 Poor

Eeva

Stayed 1 night in Sep 2025

8/10 Good

Gurjinder singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Egale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice kitchennette in the room. Hotel is located near a local shopping mall in a walking distance from the Departure Bay Ferry.
Stayed 1 night in Sep 2025

8/10 Good

Dwayne

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Understanding the outside light of the rooms is security but need either thicker darker curtains or have dark blinds as you can still see the actual light fixture from out the window when trying to sleep. Thank you.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff 👍 very good prices 👍 definitely rec staying there !
Stayed 1 night in Sep 2025

10/10 Excellent

Genevieve

Stayed 2 nights in Sep 2025

8/10 Good

Tina

Clean quite, very dated.
Stayed 1 night in Sep 2025

6/10 Okay

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, room was clean, had all the necessities.
Stayed 1 night in Sep 2025

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay for a night before taking the early morning ferry.
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Liked: Cleanliness
Room was updated. Clean & comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute, restaurant next door. Easy access to amenities. Super friendly staff. Was able to get a late checkout.
Stayed 1 night in Sep 2025

8/10 Good

Kelsey Jo

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Sep 2025

2/10 Terrible

Corey

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like a wet dog. There were latge water stains and possible mold on ceiling tiles above the bed. Found blood drops and hair on bathroom floor. Both the tub and bathroom sink had rust and visible mold. The cost of this room was $221, outrageous cost for such poor conditions
Stayed 1 night in Sep 2025

8/10 Good

Dan

Traveled with partner
Liked: Staff & service
Suitable for 1 night, very small room and bathroom, TV remote missing for local TV, no AC, Bathroom nicely remodeled with walk in shower but poor quality remodel
Stayed 1 night in Sep 2025

8/10 Good

Capri

Liked: Staff & service
A little bit noisy
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful. Room was clean and bright. Easy to park and not too hard to find.
Stayed 1 night in Sep 2025