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Best Western Dorchester Hotel

2.5 star property

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Photo gallery for Best Western Dorchester Hotel

Daily cooked-to-order breakfast for a fee
3 restaurants, breakfast served
Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room
View from room
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$102
$88 nightly
$102 total
Total with taxes and fees
Jan 25 - Jan 26

Explore the area

View in a map
70 Church St, Nanaimo, BC, V9R5H4
  • Place, Bastion
    ‪3 min walk‬
  • Place, Nanaimo Museum
    ‪6 min walk‬
  • Place, Old City Quarter
    ‪6 min walk‬
  • Airport, Nanaimo, BC (YCD)
    ‪14 min drive‬

Room options

1 King Bed, Non-Smoking, Harbor View, Refrigerator, Wi-Fi

  • Sleeps 2

View all photos for Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

Queen Room with Sofa Bed

  • Sleeps 4

King Suite

  • Sleeps 4

Harbour View Room With Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbor View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbor View

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbor View

Standard Room, 2 Double Beds, Refrigerator, Harbor View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbor View

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4

Suite, 1 King Bed, Refrigerator, Harbor View (with Sofabed)

  • Sleeps 4

Guest Room With 2 Double Beds, Non-Smoking, Harbour View, Refrigerator And Wi-Fi

  • Sleeps 4

2 Double Beds, Non-Smoking, Refrigerator, Wi-Fi

  • Sleeps 4

Two Double Bed Suite

  • Sleeps 6

Premium Queen Suite with Harbor View

  • Sleeps 4

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The price is $141
Jan 22 - Jan 23
Total with taxes and fees
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About the neighborhood

Nanaimo

With a stay at Best Western Dorchester Hotel, you'll be centrally located in Nanaimo, a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal. .This hotel is 0.1 mi (0.1 km) from Bastion and 0.1 mi (0.2 km) from Maffeo Sutton Park.

What's nearby

  • Bastion - 3 min walk - 0.2 miles
  • Casino Nanaimo - 6 min walk - 0.3 miles
  • Nanaimo Museum - 6 min walk - 0.3 miles
  • Old City Quarter - 6 min walk - 0.4 miles
  • Vancouver Island University - 4 min drive - 1.7 miles

Getting around

  • Nanaimo, BC (YCD) - 13 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Red’s Bakery - ‬3 min walk
  • ‪Old City Station Pub - ‬2 min walk
  • ‪Mrs. Riches - ‬8 min walk
  • ‪Gabriel's Cafe - ‬4 min walk

About this property

Best Western Dorchester Hotel

Hotel in Nanaimo with 3 restaurants and a fitness center
Best Western Dorchester Hotel offers 71 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a hair salon. Additional amenities at this hotel include shopping on site, a ballroom, and a vending machine.
Satisfy your appetite at Top Notch Burgers, one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Nanaimo? This hotel has 5000 square feet (465 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Top Notch Burgers - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill - Overlooking the ocean, this restaurant serves dinner only. Reservations are required. Open daily.
Embers Wine & Charcuterie - Onsite fine-dining restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business center
  • Conference center (5,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 31 2025 to January 22 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults, and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 438 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Lexi

Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

Cheryl

Stayed 1 night in Oct 2025

8/10 Good

Sandra, New Hazelton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Such a Lovely location, lots of stairs in the back entrance. Older room and the bed and pillow was comfortable so had a good rest.
Stayed 1 night in Oct 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all very friendly and helpful
Stayed 2 nights in Oct 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

4/10 Poor

Un Kuan

Stayed 1 night in Jul 2025

8/10 Good

Linda Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All around great hotel. Perfect location. Super pleasant and helpful staff. Clean. Only issues were slight old building smell in hallway, and bed covering that would get twisted up. Loved 15% for guests at Top Notch Burgers restaurant in hotel. Food was delicious. Would recommend.
Stayed 4 nights in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in Woman wereawesome and very friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Lily

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Oct 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,free parking, easy access, efficient and helpful staff front and back.
Stayed 1 night in Oct 2025

6/10 Okay

Roman

Traveled with partner
Liked: Staff & service
Clean room but noisy Restaurant “ The View “ was excellent, great staff and Very good food!!!
Stayed 1 night in Oct 2025

8/10 Good

Robyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking lot is also pay parking for community so may not get a parking spot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super friendly and free parking was a bonus!
Stayed 1 night in Oct 2025

6/10 Okay

Peggy

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness
Rooms are renovated but old. Floor had a 2” slope up to bathroom and was quite small
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly, location is great at the waters edge with a nice park to walk around. The float planes come and go from there so the hotel has great views.
Stayed 1 night in Sep 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I thought rooms would have been a bit bigger. Bathroom in our two queen bed room with pull out couch very small for 3 people. Not enough counter space. You could hear people above so be sure to book in top floor and no microwave. Beds were comfy nice size tv.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenny

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

robert

Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Brennen

Liked: Cleanliness, property conditions & facilities
Well-situated in the centre of town, lots of cute shops and eating places within a few minutes and some in the hotel itself. We have to wait about 10 mins at check in as there was nobody at the front desk and no other staff around. Bathroom in standard suite needed maintenance and the floor was muddy. If I had been staying more than one night I would have had to change rooms as I couldn't take a shower.
Stayed 1 night in Sep 2025