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Springhill Suites by Marriott Mystic Waterford

Property class: 3

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Photo gallery for Springhill Suites by Marriott Mystic Waterford

A hotel lobby with yellow armchairs, a red sofa, a wooden coffee table, a TV, and a dining area.
A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.
A Springhill Suites Marriott hotel with a modern facade, multiple entry points, and a parking lot.
A hotel room with a breakfast bar, wooden cabinets, a refrigerator, and a dining area with a table and chairs.
A small, well-organized snack and beverage kiosk with various packaged snacks, drinks, and condiments.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $174
$151 nightly
$174 total
Total with taxes and fees
Oct 4 - Oct 5

Explore the area

View in a map
401 N Frontage Rd, Quaker Hill, CT, 06385
  • Place, United States Coast Guard Academy
    ‪3 min drive‬
  • Place, Connecticut College
    ‪4 min drive‬
  • Place, Lyman Allyn Art Museum
    ‪4 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪11 min drive‬

Room options

View all photos for Suite, Multiple Beds

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a desk, chair, bed, sofa, and a small table.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Mobility Accessible with Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

View all photos for Suite, Multiple Beds, Hearing Accessible

A hotel room with a bed, a desk, a chair, a sofa, a TV, and a lamp.

Suite, Multiple Beds, Hearing Accessible

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed
  • Free wired internet

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The price is $178
Sep 27 - Sep 28
Total with taxes and fees
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About the neighborhood

Quaker Hill

Located in Quaker Hill, Springhill Suites by Marriott Mystic Waterford is a 5-minute drive from New London Ferry Dock and 9 minutes from Naval Submarine Base New London. .This hotel is 5.6 mi (8.9 km) from Ocean Beach Park and 7.2 mi (11.6 km) from Dinosaur Place at Nature's Art.

What's nearby

  • United States Coast Guard Academy - 3 min drive - 1.6 miles
  • Connecticut College - 4 min drive - 1.8 miles
  • Lyman Allyn Art Museum - 4 min drive - 1.8 miles
  • New London Ferry Dock - 5 min drive - 2.2 miles
  • Ocean Beach Park - 12 min drive - 5.4 miles

Getting around

  • New London Union Station - 11 min drive
  • New London, CT (GON-Groton - New London) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Tox Brewing Company - ‬3 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Springhill Suites by Marriott Mystic Waterford

Springhill Suites by Marriott Mystic Waterford offers 80 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 80 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Springhill Suites by Marriott Mystic Waterford. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Hotel Waterford

Springhill Suites Marriott Waterford

Springhill Suites Marriott Hotel New London

Springhill Suites Marriott Hotel New London

Springhill Suites Marriott New London

Hotel Springhill Suites by Marriott New London

New London Springhill Suites by Marriott Hotel

Springhill Suites by Marriott New London

Springhill Suites Marriott Hotel

Springhill Suites Marriott

Hotel Springhill Suites by Marriott

Springhill Suites Marriott

Springhill Suites by Marriott Mystic Waterford Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 982 reviews
Rating 8 - Good. 295 out of 982 reviews
Rating 6 - Okay. 115 out of 982 reviews
Rating 4 - Poor. 47 out of 982 reviews
Rating 2 - Terrible. 32 out of 982 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic front desk staff was so helpful and friendly. Nice, very clean, quiet room ..generous .breakfast.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great ,manger was very sweet and easy on the eyes.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient right off the highway; nice breakfast options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jaclyn

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff, clean room, great breakfast.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Great free breakfast
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Sidney

The room's were nice and clean. My only negative comment is that they didn't have any bottled water, so i was forced to drink water from the sink faucet. They told me it was under new ownership and their supply for water would not come in until the next day
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were roomy and clean. We stayed and had to extend our stay due to server weather and the staff was nice and helpful.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Staff was great and room was spotless
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Scott

Liked: Staff & service
Not great
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Rod

Liked: Staff & service, amenities
Overall the hotel is showing its age. The bathroom shower head hose had black mold on it. The AC had a hard time keeping the room cool.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Arturo

Liked: Cleanliness, amenities, property conditions & facilities
Clean quiet very accommodating staff was very nice and welcoming
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and the room was nice and clean. My travel companions enjoyed the pool and the gym.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and it was perfect spot for a overnight stay!
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Paola

Liked: Staff & service
Rooms are outdated but staff were very nice.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Very accommodating and friendly. Would recommend to anyone. Thank you for a pleasant visit.
The boy working out in the fitness center.
Swimming in the pool.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Mehwish

Liked: Property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in May 2025
Verified review

6/10 Okay

Jarbas P

Liked: Staff & service
Eggs were horrible
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Tausha

Liked: Cleanliness, amenities, property conditions & facilities
Comfy beds! Big room! Plenty of space and sleeping area’s! Clean!
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Hessel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby lots of stores and casinos so very convenient
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great breakfast. A great area to stat fir things to do.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Shu-Fong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast and walking distance to restaurant
Stayed 2 nights in May 2025
Verified review

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room adequate for overnight stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Jacques

Liked: Cleanliness
warm welcome and very comfortable
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Dianne-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great check in and breakfast
Stayed 2 nights in Apr 2023