Compare Spa Resorts & Hotels in Mount Vernon

"I was not impressed with the front staff on the day I checked in. She was trying to help me, but she was also talking on the phone. My opinion it didn't sound like a business call. :("

"Checking in was great. Nice clerk, nice room. Then rain came & water was leaking. Moved us to a horrible dirty room! And not friendly about it. This room was so dirty, towels not in bathroom in closet on top of safe, peeling ceiling & wallpaper. Couldn’t even put your toothbrush on the counter. Did not book a handicapped room. I would never recommend this hotel. One nice spot was Chrissy in the restaurant. She was bartender, waitress & bus staff. She was awesome. Everything was sticky & dirty. We didn’t even shower. "

"Bed was comfy ..needs vacuuming badly in the stair ways and around .. staff was great! Breakfast was good!! "

"Very dated furniture had tape covering up tears paint cracking just a rundown facility"

"Good "

"The reception desk person was very nice and made sure I was able to access the room okay. I was happy that this property was pet friendly. At first glance the room looked good, but when I laid down and looked at the ceiling, I noticed a bunch of red stains above the bed. The area of town the property is in is rundown and a little sketchy and once I got in the room, I locked the door and didn't leave until I checked out in the morning."