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Metcalfe Hotel Montréal by Gray Collection

4.0 star property

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Photo gallery for Metcalfe Hotel Montréal by Gray Collection

Outdoor pool, a heated pool
Lobby
Breakfast, lunch and dinner served
Front of property - evening/night
Deluxe Room, 1 King Bed, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
980 Boul. De Maisonneuve West, Montreal, QC, H3A1M5
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, McGill University
    ‪3 min walk‬
  • Place, Bell Centre
    ‪10 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Montreal

A stay at Metcalfe Hotel Montréal by Gray Collection places you in the heart of Montreal, within a 5-minute drive of Bell Centre and Notre Dame Basilica. .This boutique hotel is 2.7 mi (4.4 km) from Saint Joseph's Oratory and 3.2 mi (5.1 km) from University of Montreal.

What's nearby

  • The Underground City - 1 min walk - 0.0 miles
  • Sherbrooke Street - 2 min walk - 0.1 miles
  • Sainte-Catherine Street - 2 min walk - 0.1 miles
  • McGill University - 3 min walk - 0.2 miles
  • Bell Centre - 10 min walk - 0.6 miles

Getting around

  • Peel Station - 1 min walk
  • Montreal Central Station - 10 min walk
  • Montreal Metropolitan Airport (YHU) - 29 min drive

Restaurants

  • ‪Pigeon Café & Bar - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Presotea - ‬2 min walk
  • ‪Café Vasco Da Gama - ‬2 min walk
  • ‪Campo - ‬2 min walk

About this property

Metcalfe Hotel Montréal by Gray Collection

Metcalfe Hotel Montréal by Gray Collection offers 119 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. 55-inch LCD televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Montreal hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 119 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Restaurant Benjamin serving guests of Metcalfe Hotel Montréal by Gray Collection. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Children aged 12 and younger eat free breakfast.
Restaurant Benjamin - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 55 per night; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Daily buffet breakfast available for a fee: CAD 26.44 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Benjamin

Things to do

  • Heated pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Art Deco architecture
  • Built in 2010
  • Fireplace in lobby
  • Renovated entire property - March 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s restaurant is closed on Saturdays from 11 AM to 4 PM and Sundays after 11 AM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 26.44 per person
  • Covered valet parking fee: CAD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that vehicles with studded tires are not permitted in the property's parking lot.
Property Registration Number 2025-05-31, 223060

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Le St-Martin Hôtel Particulier Montréal
Le St-Martin Hôtel Particulier Montréal Montreal
Le St-Martin Particulier Montréal
Le St-Martin Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal Montreal
St-Martin Hôtel Particulier Montréal
St-Martin Particulier Montréal Montreal
St-Martin Particulier Montréal
Le St Martin Hôtel Particulier Montréal

Metcalfe Hotel Montréal by Gray Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1773 out of 2626 reviews
Rating 8 - Good. 583 out of 2626 reviews
Rating 6 - Okay. 166 out of 2626 reviews
Rating 4 - Poor. 67 out of 2626 reviews
Rating 2 - Terrible. 37 out of 2626 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Jan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms friendly staff.
Stayed 2 nights in Dec 2025

8/10 Good

Kathleen S.

Stayed 5 nights in Dec 2025

8/10 Good

Corinne

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Frederic

Stayed 1 night in Dec 2025

8/10 Good

Maximino

Liked: Cleanliness, staff & service
Great stay, friendly staff, all was good. In the room there was no shampoo but two conditioners, a small mistake but nothing to complain about. Overall was great.
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 1 night in Dec 2025

10/10 Excellent

Michela

Liked: Cleanliness, staff & service, amenities
Friendly hotel staff with spacious room. Reasonably priced in a central location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jodi

Stayed 1 night in Dec 2025

10/10 Excellent

Dany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good staff, excellent location. Great view from the room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Room was clean a
Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie, Ottawa

Traveled with partner
Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Alejandro

First of all, the hotel is beautiful, and some rooms are completely with it. The experience is absolutely not. Booked a three night after reading reviews, but had no expectations at all, and it still was really bad. Let’s be clear that no matter which room you book, you won’t get it. They will give you whatever they want. As I checked in, I got the room keys and went to unpack, I immediately got back down to let them know that’s not the room I reserved. Instead of an apology for a mistake, I wa so formed that there was not a mistake and that’s the only one available, so either take it or leave. After some back and forth, explaining that room was not what I paid for. I got a complimentary free $40 night of parking even fough the room price difference was $100+ I was tired, it was late, I took it and went to bed with the promise tha next day at 3 I would be changed to my original reservation. Next day, since 8 am and every half an hour, house keeping will literally knock down your door if you don’t wake up and answer them. Even though I said no house keeping they kept going until around 12:30 when I had enough I decided to change rooms. I called reception and they told me they would bring me the keys right over to make the change. Waited for half an hour and called again and they told that they never said that and I had to go down. I went down, clearly upset as I had just had a horrible rest, being overcharged for a room I did not want, being harrased by a cleaning I di
Stayed 3 nights in Dec 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours un plaisir de séjourner au saint Martin, désolant que le restaurant soit fermé
Stayed 1 night in Aug 2025

10/10 Excellent

Ashira King-, Wappingers Falls

Stayed 2 nights in Nov 2025

8/10 Good

Aimée

Liked: Amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Pearl

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 2 nights in Dec 2025

10/10 Excellent

joshua

Stayed 1 night in Nov 2025

10/10 Excellent

colleen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and comfort of room courtesy and location is great
Stayed 1 night in Dec 2025

10/10 Excellent

Marie-Lou

Business traveler
Liked: Cleanliness, staff & service, amenities
Spotless
Stayed 2 nights in Dec 2025

10/10 Excellent

Renske, Winnipeg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Immaculate room, loved the upgrade! Friendly staff. Hôtel is in a fantastic location. Will stay there again.
Stayed 3 nights in Dec 2025

4/10 Poor

Lianne

Liked: Cleanliness, property conditions & facilities
Out room was great- the breakfast was non-existent. They were running late with setting it up and we could not find the room. We searched all of the 2nd floor and found someone to ask who told us it was being set up in “a room”. But all the rooms we saw were actual hotel rooms so to eat a buffet breakfast in a hotel room for $23 pp is just creepy. So we went out to breakfast instead and had a lovely meal for 2. The staff was also non-attentive and didn’t even say good morning or acknowledge us. That I am not used to. It’s like the moral there was so down. No one offered to help with our bags- the bellman just stood at the podium. It was a weird experience but the room was beautiful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anna

Stayed 1 night in Nov 2025

10/10 Excellent

chelsea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a wonderful time, the room was very clean and the massive tub was lovely
Stayed 1 night in Dec 2025