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Hotel Universel Montreal

4.0 star property

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Photo gallery for Hotel Universel Montreal

Indoor pool, seasonal outdoor pool, sun loungers
Property video
Point of interest
Point of interest
Breakfast and dinner served, Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi

Explore the area

View in a map
5000, Rue Sherbrooke Est, Montreal, QC, H1V 1A1
  • Place, Saputo Stadium
    ‪5 min walk‬
  • Place, Olympic Stadium
    ‪11 min walk‬
  • Place, Montreal Biodome
    ‪13 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Double Beds

8.0 out of 10
Very good
(49 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds

Comfort Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Comfort Room, 2 Double Beds

8.4 out of 10
Very good
(149 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed

9.0 out of 10
Wonderful
(157 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Double Beds

8.6 out of 10
Excellent
(76 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Montreal

Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. .This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

What's nearby

  • Olympic Park - 3 min walk - 0.2 miles
  • Saputo Stadium - 5 min walk - 0.3 miles
  • Montreal Botanical Garden - 8 min walk - 0.5 miles
  • Olympic Stadium - 11 min walk - 0.6 miles
  • Montreal Biodome - 13 min walk - 0.7 miles

Getting around

  • Assomption Station - 10 min walk
  • Montreal Park Station - 11 min drive
  • Montreal–Trudeau Intl. Airport (YUL) - 37 min drive

Restaurants

  • ‪Tim Hortons - ‬15 min walk
  • ‪Les Moulins La Fayette - ‬7 min walk
  • ‪Restaurant la Belle Province - ‬2 min drive
  • ‪Avant-Garde Artisans Brasseurs - ‬19 min walk
  • ‪Enoteca Monza Pizzeria Moderna - ‬10 min walk

About this property

Hotel Universel Montreal

Hotel Universel Montreal offers 230 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Resto Bar Le Toit Rouge - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 7 to 20 for adults and CAD 7 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resto Bar Le Toit Rouge

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from October 28 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • Parking area

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 40 per accommodation, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 554466, 2026-11-30

We should mention

The seasonal pool will be open from July to August
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Universel
Hotel Universel Montreal
Hotel Universel Montreal Hotel
Universel Montreal
Auberge Universel Hotel
Hotel Universel Montreal Montreal
Hotel Universel Montreal Hotel Montreal

Hotel Universel Montreal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1590 out of 3047 reviews
Rating 8 - Good. 960 out of 3047 reviews
Rating 6 - Okay. 329 out of 3047 reviews
Rating 4 - Poor. 101 out of 3047 reviews
Rating 2 - Terrible. 67 out of 3047 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Staff very friendly & helpful. Rooms are clean, quiet, comfy beds & renovated bathroom.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christy

Traveled with group
Liked: Cleanliness, staff & service, amenities
Check in was easy, room was clean and had everything I needed. Having the bar onsite was great. Parking was easy. I didn't have time to check out the other amenities like the indoor pool and gym but I was happy to have the option
Stayed 2 nights in Nov 2025

10/10 Excellent

Rémi

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was perfect. I recommend this hotel!
Stayed 1 night in Nov 2025

6/10 Okay

Rosa

Stayed 2 nights in Nov 2025

10/10 Excellent

Jaswinder singh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Staff is very friendly & helpful. Rooms are clean, comfy bed & modern bathroom.
Stayed 2 nights in Nov 2025

6/10 Okay

Rema

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
The curtains were broken and light was coming in, needed a dark room when sleeping. Other than that, thank you for the free water bottles and extra bed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

8/10 Good

Nicholas

Stayed 2 nights in Nov 2025

10/10 Excellent

Randy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly personnel. Very nice, modern clean room.
Stayed 1 night in Nov 2025

10/10 Excellent

Marlom Miguel

Stayed 1 night in Nov 2025

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities
Oui. Trop de bruit.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, courtois et très efficace.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marcello

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent and rooms were very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Norbert

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly staff, very good restaurant.
Stayed 2 nights in Nov 2025

2/10 Terrible

Martine

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, amenities
Tout était parfait
Stayed 1 night in Nov 2025

8/10 Good

Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 5 nights in Nov 2025

10/10 Excellent

Roxanne

Stayed 1 night in Nov 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place to stay. Staff very welcoming. Highly recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pierre

Stayed 1 night in Nov 2025

10/10 Excellent

Jean-philippe

Stayed 2 nights in Nov 2025

10/10 Excellent

Mark Arvee

Stayed 2 nights in Oct 2025

6/10 Okay

Juan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Room clean and staff pleasant.
Stayed 3 nights in Nov 2025

10/10 Excellent

Clarence

Stayed 1 night in Nov 2025