My whole left arm was bitten by some kind of bugs in the middle of night around 2:00, it’s super itchy and woke me up. I had to keep scratching it till the skin got worse. I didn’t have time to tell the front desk when checking out since there’s big group tour checking out. The whole day while I was exploring the city, my arm my legs and my neck were very itchy. I have to scratch it through my clothes. Also the front desk is kind of not well trained, she just gave us room number, didn’t direct us a direction, we walked the whole wrong direction with luggages. And also I am not sure for a non busy season, why she put us into a room next to the front door, the whole night just non stop people checking in, walking with luggage noise, open doors after midnight. sound insulation is quite bad. If I have to say 2 good things about it, the heater is very hot, the wooden decorations are nice.