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Crowne Plaza Monterrey by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Monterrey by IHG

Indoor pool, sun loungers
Exterior
Meeting facility
Exterior
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$131
$110 nightly
$131 total
Total with taxes and fees
Feb 8 - Feb 9

Explore the area

View in a map
Avenida Constitucion Oriente 300, Col. Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪2 min walk‬
  • Place, Macroplaza
    ‪10 min walk‬
  • Place, Fundidora Park
    ‪3 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 2 Queen Beds, Club Lounge Access

Standard Room, 2 Queen Beds, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Club Lounge Access

9.0 out of 10
Wonderful
(6 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

Standard Room, 2 Queen Beds (Low Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds (Low Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(83 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(152 reviews)
  • 298 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • 298 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Standard Room, 1 King Bed, Club Lounge Access | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

Standard Room, 1 King Bed (Low Floor) | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed (Low Floor)

8.4 out of 10
Very good
(21 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Monterrey

Crowne Plaza Monterrey by IHG is centrally located in Monterrey, a 3-minute walk from Auditorium Pabellón M and 11 minutes by foot from Macroplaza. .This hotel is 1 mi (1.7 km) from Alameda and 1.3 mi (2.1 km) from Basilica de Guadalupe.

What's nearby

  • Auditorium Pabellón M - 2 min walk - 0.1 miles
  • Macroplaza - 10 min walk - 0.6 miles
  • Basilica de Guadalupe - 12 min walk - 0.7 miles
  • Alameda - 17 min walk - 0.9 miles
  • Fundidora Park - 3 min drive - 1.2 miles

Getting around

  • Padre Mier Station - 9 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 35 min drive

Restaurants

  • ‪Club Ejecutivo - ‬1 min walk
  • ‪La Puntada - ‬6 min walk
  • ‪1900 - ‬5 min walk
  • ‪Panem At Hotel Kavia - ‬5 min walk
  • ‪Chilo Tacos & Grill - ‬5 min walk

About this property

Crowne Plaza Monterrey by IHG

Hotel with 3 restaurants, 3-minute walk to Auditorium Pabellón M
Crowne Plaza Monterrey by IHG offers 403 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 403 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at Las Ventanas, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Monterrey? This hotel has 893 square feet (83 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Las Ventanas - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Golf Experience - This theme restaurant specializes in Tex-Mex cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Lobby Bar - This bar specializes in international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 449 for adults and MXN 169 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Las Ventanas
  • Lobby Bar
  • The Golf Experience

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 893 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 13 2026 to February 20 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from January 13 2026 to May 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 238 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: MXN 25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 449 for adults and MXN 169 for children
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: MXN 238 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Monterrey
Crowne Plaza Monterrey
Monterrey Crowne Plaza
Crowne Plaza Monterrey Hotel Monterrey
Crowne Plaza Monterrey Hotel

Crowne Plaza Monterrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1062 out of 1638 reviews
Rating 8 - Good. 327 out of 1638 reviews
Rating 6 - Okay. 145 out of 1638 reviews
Rating 4 - Poor. 53 out of 1638 reviews
Rating 2 - Terrible. 51 out of 1638 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Stayed 2 nights in Sep 2025

10/10 Excellent

Irlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jorge Ivan Garcia

Stayed 3 nights in Oct 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice I recommend for tourists guys need to visit Monterrey book with Expedia app and save $$$ very affordable and easy and the motel Crown Plaza was a must place to stay
Stayed 2 nights in Oct 2025

6/10 Okay

Ray

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Staff was nice and helpful. The water issues seem to be ongoing with construction in the lobby. Hot water and pressure was hit or miss.
Stayed 3 nights in Oct 2025

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malo

En remodelacion, todo lleno de polvo, y con mucho moivimiento de trabajadores de construccion por todo el hotel, cuarto sucio, almohadas sin lavar, con mal olor
Stayed 1 night in Oct 2025

10/10 Excellent

Ivonne

Stayed 1 night in Oct 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

uriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2025

6/10 Okay

Nohemi

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

uriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great service
Stayed 1 night in Oct 2025

10/10 Excellent

Blanca

Stayed 1 night in Sep 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service
La alberca estaba sucia así que no pudimos usarla, es una lástima porque está muy bonita. Y también la entrada estaba en remodelación. Aún así es muy buena opción en el centro de Monterrey
Stayed 3 nights in Sep 2025

10/10 Excellent

Rosario

Stayed 2 nights in Sep 2025

8/10 Good

Jonás, Caldwell

Liked: Cleanliness
They had a party in the hotel some sort of event by the hotel. Loud by noisy people with a band. Not sure if want to stay there any more. Staff need to smile more often at front desk.
Stayed 1 night in Sep 2025

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Sep 2025

10/10 Excellent

Davin

Stayed 4 nights in Aug 2025

6/10 Okay

Arturo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
We got in late, family was super tired, after all fell asleep, found out ac was not working
Stayed 1 night in Sep 2025

10/10 Excellent

Erasmo

Stayed 1 night in Sep 2025

10/10 Excellent

Dorian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cerca de todo! Limpio, alberca limpia todo increíble
Stayed 1 night in Aug 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Xochitl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is nice, the staff is kind, and the location is good. The hotel is old but well kept and the rooms have been upgraded.
Stayed 3 nights in Aug 2025

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra primera vez en este hotel y quedamos muy contentos con el excelente servicio de todo el staff en todos los departamentos, limpieza, meseros, front desk vigilancia. Los cuartos muy amplios y limpios, la cama y almohadas muy cómodas y muy silencio y tranquilo. Emocionados los meseros nos contaron todos los upgrades que le están haciendo al hotel y al restaurant con ese buffet variado y delicioso. Muchas gracias por hacernos sentir consentidos durante nuestra estancia.
Stayed 2 nights in Aug 2025