City Express Plus By Marriott Monterrey Centro

Property class: 4

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Photo gallery for City Express Plus By Marriott Monterrey Centro

A modern dining area with a round table and orange chairs, large windows with a city view, and pendant lighting.
A modern interior with a sectional sofa, a round coffee table, a bookshelf, and a dining area with chairs and a table.
A modern bar area with a glass partition, bar stools, and a seating area with a table and chairs.
Room
A modern bar area with a wooden counter, bar stools, and a glass partition.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available
The current price is $84
$71 nightly
$84 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Melchor Ocampo, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪5 min walk‬
  • Place, Macroplaza
    ‪14 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪17 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪28 min drive‬

Room options

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Monterrey

A stay at City Express Plus By Marriott Monterrey Centro places you in the heart of Monterrey, a 2-minute drive from Macroplaza and 5 minutes from Monterrey Institute of Technology. .This hotel is 3 mi (4.8 km) from Fundidora Park and 3.4 mi (5.5 km) from Arena Monterrey.

What's nearby

  • Auditorium Pabellón M - 5 min walk - 0.3 miles
  • Basilica Parroquia La Purisima - 9 min walk - 0.5 miles
  • Macroplaza - 14 min walk - 0.8 miles
  • Alameda - 14 min walk - 0.8 miles
  • Santa Lucia Riverwalk - 17 min walk - 0.9 miles

Getting around

  • Padre Mier Station - 7 min walk
  • General Mariano Escobedo Intl. Airport (MTY) - 33 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Metapatio - ‬1 min walk
  • ‪Café Esotérico - ‬2 min walk
  • ‪El Marshall - ‬3 min walk

About this property

City Express Plus By Marriott Monterrey Centro

City Express Plus By Marriott Monterrey Centro offers 140 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a communal living room. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 kilometers.
Enjoy a meal at Café Plus, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Café Plus - This family restaurant specializes in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 10 km
  • Self parking on site (MXN 100 per day)
  • Covered valet parking on site (MXN 100 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; MXN 150 to 700 for adults and MXN 150 to 700 for children
  • A restaurant

Restaurants on site

  • Café Plus

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (59 inch wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2024
  • Communal living room
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 700 for adults, and MXN 150 to 700 for children
  • Self parking fee: MXN 100 per day
  • Covered valet parking fee: MXN 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

City Express Plus By Marriott Monterrey Centro Hotel
City Express Plus By Marriott Monterrey Centro Monterrey
City Express Plus By Marriott Monterrey Centro Hotel Monterrey

City Express Plus By Marriott Monterrey Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 133 out of 228 reviews
Rating 8 - Good. 47 out of 228 reviews
Rating 6 - Okay. 22 out of 228 reviews
Rating 4 - Poor. 21 out of 228 reviews
Rating 2 - Terrible. 5 out of 228 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Location reasonably good as close to "central" area. Hotel fairly newly decorated and clean and tidy. Decent price for short non luxury stay.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Breakfast is really good!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great location - Booked last minute due to a funeral and no hassle to check in and relax
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety and great facilities
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The housekeeping staff were excellent and deserve recognition for their kindness and professionalism. Unfortunately, the daytime front desk and restaurant staff were unfriendly, which negatively impacted my overall experience.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service
Gym is not a bad
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest, so very confortable and new instalations
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Cleaning room not happen . No towel changed . Stuff im reveption so helpful
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. I had a great view of the towers and the mountain. There are 2 things I must complain about: 1. My room was so hot when I first entered, it like a sauna. And I had keep the room door open for 30 minutes for the heat to come out. And 2. I hate that you guys keep serving the some breakfast items everyday I was there and it was annoying.
Stayed 4 nights in Jun 2026
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Good accommodations

Hotel was nice, only issue the internet will disconnect every 90 or 120 minutes
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a brand new building, everything is clean and is right in the downtown area. My room was on the fifth floor, it was very quiet and comfortable. WiFi worked well.
Stayed 4 nights in Nov 2024
Verified review

2/10 Terrible

They were
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
the young male at check in desk was very rude not accommodating to our group
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
x
Stayed 2 nights in Aug 2024
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
The hotel room is too small and very simple, the breakfast food is pitiful, I don't know how it is rated as a four-star hotel. The quality is poor and the price is high, not worth it!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel didnt have a driver to support the 10km shuttle promise
Stayed 3 nights in Feb 2025
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room didn't get serviced until we called to complain around 12 or 1. The rooms, bathroom or hallways didn't get mopped at all. The floors are extremely dusty and dirty. The continental breakfast was not good at all. Staff not friendly and gentleman at front desk are very rude.
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
The property was clean. To get to the actual lobby was strange. You park in the garage, you take an elevator down to the street level, you walk into the building, take the elevator up to the lobby, about 5 floors or so, check in, then up to you room which for us was 2 floors up. The elevator said floor 2, in reality we were 7 to 8 floors up. In my opinion, this is a safety hazard as you really don't know where in the building you are, which in case of a fire or emergency could be a problem. Their is not much privacy for the restroom as their is no real separation, it is glass doors and open at the top, with no vents. Though the hotel was nice, I would not stay here again unless I was staying solo.
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No me parece que cobren el estacionamiento
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, solo el personal de valet parking se molestó porque me estacioné en un lugar donde según el estaba prohibido, pero el lugar no tenía algún señalamiento que lo indicará. Favor de poner atención en como el personal de valet parking se dirige a los huéspedes. Todo lo demás muy bien, gracias
Stayed 1 night in Jul 2026