Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
4 bars/lounges, 2 swim-up bars, poolside bar
Deep soaking bathtub
3 outdoor pools, pool umbrellas, sun loungers
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • All inclusive
  • Free WiFi

Explore the area

View in a map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Place, Blue Diamond Shopping Centre
    ‪1 min walk‬
  • Place, Whitter Village
    ‪3 min walk‬
  • Place, Rose Hall Great House
    ‪11 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪7 min drive‬

Room options

Suite Junior with Garden View

  • 441 sq ft
  • Sleeps 3

Junior Suite, Partial Ocean View (L)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

8.8 out of 10
Excellent
(52 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(164 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(40 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(3 reviews)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

8.0 out of 10
Very good
(14 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

7.6 out of 10
Good
(4 reviews)
  • 441 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 441 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite Junior with Side Sea View

  • 441 sq ft
  • Sleeps 2

Room Premium with Sea View

  • 441 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 635 sq ft
  • Sleeps 2

Similar properties

About the neighborhood

Montego Bay

When you stay at Hotel Riu Palace Jamaica - Adults Only - All Inclusive in Montego Bay, you'll be on the beach, within a 10-minute drive of Rose Hall Great House and Doctor's Cave Beach. .This all-inclusive property is 0.2 mi (0.3 km) from Blue Diamond Shopping Centre and 0.6 mi (0.9 km) from Whitter Village.

What's nearby

  • Blue Diamond Shopping Centre - 1 min walk - 0.1 miles
  • Whitter Village - 3 min walk - 0.2 miles
  • Doctor's Cave Beach - 8 min drive - 4.5 miles
  • Rose Hall Great House - 11 min drive - 6.0 miles
  • Sunset Beach Resort Au Natural Beach - 18 min drive - 9.5 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Pepe’s Food - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Dolce Vita - ‬3 min walk
  • ‪Roots - ‬2 min walk

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 288 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, a nightclub, and a health club. This property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Montego Bay, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. When you are in need of a refreshing drink, visit the poolside bar or one of 4 bars/lounges, or 2 swim-up bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 1916 square feet (178 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Montego Bay - This buffet restaurant serves breakfast, lunch, and dinner.
LAcquedotto - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Krystal - This theme restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Seaside - This steakhouse serves dinner only. Open daily.
Zen - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Krystal
  • LAcquedotto
  • Montego Bay
  • Seaside
  • Zen

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1019 out of 1649 reviews
Rating 8 - Good. 366 out of 1649 reviews
Rating 6 - Okay. 145 out of 1649 reviews
Rating 4 - Poor. 59 out of 1649 reviews
Rating 2 - Terrible. 60 out of 1649 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2026

10/10 Excellent

Esmeralda Pena

Stayed 6 nights in Jan 2026

2/10 Terrible

Max

Liked: Amenities, property conditions & facilities
Honestly the resort was okay I've been here before I know it to expect... But never in my life have I ever had multiple housekeeping people walk in the room and when I say walk in I mean they were acting like they were living with us... No knocking just walking in the room. I was completely violated at this hotel my wife and I were mortified when a housekeeping employee made their way right into our room when we were completely naked. Worst experience of our lives
Stayed 4 nights in Jan 2026

10/10 Excellent

Isis

Stayed 4 nights in Jan 2026

10/10 Excellent

Mansur

Liked: Cleanliness, amenities, property conditions & facilities
Good staff clean hotel and good food !
Stayed 4 nights in Jan 2026

10/10 Excellent

Deven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a all-inclusive resort I am very thrilled and satisfied with my experience I will be booking through riu again
Stayed 4 nights in Jan 2026

10/10 Excellent

adrianna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice experience and staff was amazing
Stayed 6 nights in Jan 2026

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was amazing. Thank you
Stayed 4 nights in Jan 2026

10/10 Excellent

Cass

Stayed 3 nights in Dec 2025

10/10 Excellent

Ranea

Stayed 4 nights in Jan 2026

10/10 Excellent

Princess

Stayed 4 nights in Dec 2025

8/10 Good

Salvatore, MAPLE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was always friendly and wanting to help. Rooms were clean. be careful of your room location if your an early to bed person. we were booked near the all night snack bar and some entertainment went to 11pm an sometimes 1am. so if you're a early sleeper ask for a room a little further from the bar area.
Stayed 4 nights in Dec 2025

8/10 Good

Arlen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food could have been better.
Stayed 5 nights in Dec 2025

10/10 Excellent

kevin

Liked: Cleanliness
Stayed 6 nights in Dec 2025

10/10 Excellent

Sabrina

Stayed 7 nights in Dec 2025

10/10 Excellent

Diamond

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely incredible. I loved the entertainment, the front desk staff, the bartenders, and the hosts of the parties!! I’ll definitely be revisiting!!!
Stayed 6 nights in Dec 2025

6/10 Okay

Boris, Charlotte

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had roaches in our room. We killed about a dozen or so. We left our luggage outside so we properly make sure we did not bring any home. This was the only negative thing about our visit.
Stayed 3 nights in Dec 2025

4/10 Poor

Lashaunda Renia, St.louis

Liked: Staff & service
Stayed 5 nights in Dec 2025

6/10 Okay

Bernhard

Stayed 6 nights in Dec 2025

10/10 Excellent

Omar

Sss
Stayed 4 nights in Oct 2025

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities
staff was courteous .food was average at best.all amenities not available due to recent hurricane which we were not aware of… came down Christmas and was unable to watch any football ! Riu is one of the few hotels even back open.weather was great and we felt safe.
Stayed 4 nights in Dec 2025

8/10 Good

Shauna Marie

Liked: Cleanliness, amenities, property conditions & facilities
It was beautiful and clean
Stayed 4 nights in Sep 2025

8/10 Good

Kevin

Liked: Amenities
Everything was great
Stayed 3 nights in Dec 2025

8/10 Good

Alexander

Stayed 6 nights in Dec 2025