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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Exterior
7 restaurants, breakfast, lunch, dinner served; international cuisine
Private beach, white sand, sun loungers, beach umbrellas
Fireplace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Rose Hall, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪10 min walk‬
  • Place, Half Moon Golf Course
    ‪13 min walk‬
  • Place, Montego Bay Convention Centre
    ‪14 min walk‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

9.0 out of 10
Wonderful
(18 reviews)
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

8.6 out of 10
Excellent
(8 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

8.4 out of 10
Very good
(16 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Double

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 1087 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

7.4 out of 10
Good
(16 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

8.0 out of 10
Very good
(5 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club King

Club King | Premium bedding, down comforters, pillowtop beds, minibar

Club King

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

  • Ocean view
  • 657 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom | Separate tub and shower, deep soaking tub, eco-friendly toiletries

Ocean View Butler Junior Suite

  • Ocean view
  • 1033 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

7.8 out of 10
Good
(9 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Resort View Double

8.8 out of 10
Excellent
(5 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite Double

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 657 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

  • Resort view
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

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4.3 out of 5, Excellent, 1,895 reviews
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About the neighborhood

Montego Bay

With a stay at Hyatt Ziva Rose Hall - All Inclusive in Montego Bay, you'll be next to a golf course, within a 5-minute drive of Rose Hall Great House and Three Palms Ocean Course. .This all-inclusive property is 7.1 mi (11.5 km) from Doctor's Cave Beach and 0.4 mi (0.7 km) from Half Moon Golf Course.

What's nearby

  • Three Palms Ocean Course - 10 min walk - 0.5 miles
  • The Shoppes at Rose Hall - 12 min walk - 0.7 miles
  • Half Moon Golf Course - 13 min walk - 0.7 miles
  • Montego Bay Convention Centre - 14 min walk - 0.8 miles
  • Rose Hall Great House - 3 min drive - 1.4 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Choicez - ‬11 min walk
  • ‪Urban Heat by FlavorZ - ‬14 min walk
  • ‪Grindz - ‬13 min walk
  • ‪Jamaican Rootz - ‬15 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬13 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with minibars and safes. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a private beach, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 387 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor pools, you can spend some time at the private beach. Additional features at this Georgian property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Choicez, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 6 bars/lounges.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Montego Bay? This property has 50000 square feet (4645 square meters) of space consisting of a conference center and 8 meeting rooms. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business center
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
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Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
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Hyatt Ziva Rose Hall All Inclusive
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Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1000 reviews
Rating 8 - Good. 213 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Felix

Stayed 6 nights in Oct 2025

2/10 Terrible

Rael

Stayed 1 night in Oct 2025

10/10 Excellent

Alroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and immaculately kept. Staff were friendly and always helpful. Food was plentiful and delicious.
Stayed 5 nights in Jul 2025

8/10 Good

Adaugo Ike

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2025

6/10 Okay

farzin

Liked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Kina

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Very kid friendly. There aren’t many ramp entrances into the main lobby area and leaving building rooms. So a little difficult for strollers. The massage and facial are okay. Nothing luxury just regular. The spa on the Zilara side. I didn’t like that I was hounded for a tip from the front door attendant as soon as we arrived from airport transportation. It’s a lot to navigate especially when traveling with a baby. Just need a second before I can even get to my wallet lol. All in all a beautiful resort everything is on site. Just not as luxury, but for a kid friendly resort it’s expected. Oh and the JERK HUT is amazing!
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexandria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I enjoyed my stay there. Would definitely recommend.
Stayed 3 nights in Oct 2025

4/10 Poor

Yong Yi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Jewel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They desperately need to do some renovations
Stayed 3 nights in Oct 2025

10/10 Excellent

ShaRhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That place was amazing. I will be back!!!!
Stayed 3 nights in Oct 2025

8/10 Good

Marisia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was great however had ask for be turned on in morning...food wasnt the best quality
Stayed 4 nights in Oct 2025

2/10 Terrible

Tommy

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities
I recently stayed at the Hyatt Ziva and, unfortunately, my experience was quite disappointing. Many of the staff members came across as rude or indifferent, which made the stay uncomfortable/ low key PTSD at times. I constantly found myself unsure whether I’d receive good service or not, which really took away from what should have been a relaxing vacation. The resort itself is smaller than expected, with limited entertainment options compared to other all-inclusive resorts I’ve visited. For the price, I didn’t feel like I got good value — the overall experience simply didn’t match the cost. The food was also just average, lacking the variety and quality I’ve experienced at other resorts in the same category. Overall, I left feeling underwhelmed and disappointed. I expected a higher standard of service, hospitality, and amenities from a Hyatt property.
Stayed 4 nights in Oct 2025

4/10 Poor

Jalissa Mina

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an excellent time when we vacation at the Hyatt. Our Butlers made everything so easy to relax and very helpful to let us enjoy our stay. We will continue to stay at Hyatt Ziva Rose Hall in Montego Bay Jamaica.
Stayed 5 nights in Oct 2025

10/10 Excellent

Frances Elizabeth

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Christina

Stayed 2 nights in Oct 2025

8/10 Good

Taylor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very niceeeee
Stayed 3 nights in Oct 2025

10/10 Excellent

Shasa

Liked: Cleanliness, staff & service, property conditions & facilities
the property was cmean, the staff was friendly and helpful.
Stayed 4 nights in Oct 2025

4/10 Poor

Gabrielle

Traveled with family
Disliked: Staff & service
Had a nice stay, but staff were pretty rude and seemed bothered by guests. Food was good
Stayed 5 nights in Oct 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
The beach is right there! Some staff was nice , but some was rude. The pools closed earlier than expected but it was beautiful and I want to go back.
Stayed 3 nights in Oct 2025

10/10 Excellent

Myrna

Traveled with partner
Liked: Amenities
Wonderful people, service and food
Stayed 5 nights in Aug 2025

10/10 Excellent

Kean Antonio Robert

Liked: Cleanliness, staff & service
We stayed for few nights before we travel back home. Staffs and service
Stayed 3 nights in Oct 2025

10/10 Excellent

Trumain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I ever been to
Stayed 2 nights in Oct 2025