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Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪4 min walk‬
  • Place, Half Moon Golf Course
    ‪7 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

9.0 out of 10
Wonderful
(36 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Resort view

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

9.2 out of 10
Wonderful
(17 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Resort view

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Ocean View Double

View from room

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Swim Up King

Swim Up King | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed
  • Garden view

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Garden view

View all photos for Ocean View Junior Suite King

View from room

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Swim Up Junior Suite King

View from room

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Front Grand Butler Suite

Ocean Front Grand Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1012 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

View all photos for Ocean Front Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed
  • Ocean view

View all photos for Junior Suite Double

Junior Suite Double | Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 673 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Resort view

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 3
  • 1 King Bed
  • Resort view

View all photos for Suite (Grand Butler)

47-inch flat-screen TV with satellite channels, TV, DVD player

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Ocean view

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About the neighborhood

Montego Bay

With a stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive in Montego Bay, you'll be next to a golf course, within a 5-minute drive of Rose Hall Great House and Three Palms Ocean Course. .This all-inclusive property is 7.1 mi (11.4 km) from Doctor's Cave Beach and 10.1 mi (16.2 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Three Palms Ocean Course - 4 min walk - 0.3 miles
  • Half Moon Golf Course - 7 min walk - 0.4 miles
  • Montego Bay Convention Centre - 2 min drive - 1.2 miles
  • Half Moon Bay Equestrian Centre - 2 min drive - 1.4 miles
  • Rose Hall Great House - 3 min drive - 1.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Choicez - ‬4 min walk
  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Grindz - ‬1 min walk
  • ‪Jamaican Rootz - ‬16 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬2 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with DVD players and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 234 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 3 outdoor pools or 2 hot tubs, you can spend some time at the private beach. Additional amenities at this Georgian property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 6 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 50000 square feet (4500 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 877 out of 1397 reviews
Rating 8 - Good. 292 out of 1397 reviews
Rating 6 - Okay. 138 out of 1397 reviews
Rating 4 - Poor. 45 out of 1397 reviews
Rating 2 - Terrible. 45 out of 1397 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This visit was so very important for my husband and I as it doubled as a surprise Birthday trip and our anniversary getaway. And the staff didn’t miss a beat. They were kind, discreet with each surprise planned and extremely on point not to mention super hospitable. And the rooms surpassed all expectations especially when it came to cleanliness. The food at each restaurant was amazing. The drinks kept flowing and the lounge at night was an excellent place to vibe at or turn up. Also get the spa experience it is a true experience Tenisha has healing hands. Hands down one of our best resort experiences. My husband isn’t a fan of repeat trips, but he expressed more than once that he wants to come to the Hyatt Zilara Montego Bay AGAIN. So that says a lot about our experience.
Stayed 4 nights in Oct 2025

8/10 Good

Diontray

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the beach view here
Stayed 4 nights in Oct 2025

10/10 Excellent

Damon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 3 nights in Sep 2025

10/10 Excellent

Kellene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 💯

Amazing resort all the way around. Clean, friendly, and the perfect for enjoying a grown anniversary. The gym was my favorite part of the resort and they delivered on the variety of plant-based selections. I had so many options and all were delicious.
View from our beachfront balcony
Livingroom view
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely nice. All the restaurants were amazing.
Stayed 3 nights in Oct 2025

6/10 Okay

kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice beach and beautiful balcony and swim up rooms are a nice amenity
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool side Music Disco style heavy bass over tracked with repetative and very loud bass continuosly played from 9am to 5pm, with no escape! Not the best entertainment for the majority demographic of the resort guests.
Stayed 7 nights in Oct 2025

6/10 Okay

John

Traveled with partner
We have been to four other Hyatt all-inclusive resorts and this one was a disappointment. The dinning was limited, the buffet was not like the other Hyatts. The maid service was fair…multiple calls to get it right. The staff at other properties are more attentive.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Property
Stayed 4 nights in Oct 2025

4/10 Poor

Jenise

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Let me start by saying that the resort itself is beautiful and has wonderful potential. However, my recent stay was unfortunately filled with several serious issues that caused major inconvenience and concern for my safety. First, there was a ceiling leak directly over my bed, followed by finding roaches in my room. I then had to repack and move all my belongings, only to discover that the new room assigned to me had no functioning air conditioning. On top of that, there was flooding throughout in our building, forcing guest and myself to use the stairs. During this time, I slipped on the wet stairs and almost fell, which was very alarming and unsafe. Because of all these issues, I had to cancel my excursion not once but twice. Despite these repeated problems, I was assured by management that I would be refunded for the two affected days. However, I have still not received any confirmation email or refund as promised. I am requesting an immediate update and prompt processing of the refund. Given the level of inconvenience and safety risks involved, I believe this is a fair and necessary resolution. Please confirm when I can expect to receive the refund.
Stayed 5 nights in Oct 2025

10/10 Excellent

Workeneh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some noisy people next door and had loud conversations after midnight
Stayed 4 nights in Oct 2025

10/10 Excellent

Markeesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing definitely coming back soon !!
Stayed 2 nights in Oct 2025

10/10 Excellent

Tiffany

Stayed 4 nights in Oct 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kendall

Stayed 3 nights in Oct 2025

8/10 Good

Johnny E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

janice

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Eridania

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love every minute spent . Nice staff , clean . Beach and pool nice and clean . Food amazing. 10/10 .
Stayed 4 nights in Oct 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Zilara Rose. The staff was friendly, helpful and welcoming. The food was good at all restaurants.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the nicer resorts in MoBay. Lots of swimming and eating options. Very large and spread out. The room was nice and several of the staff were very good, but some were not friendly or helpful. The adult-only and family properties are joined so the adult-only was not completely separate. I would not want to come in high season as I think it would be too many people - it was crowded enough in the off-season. All that said, we would go back - didn't get to take advantage of the water sport activities.
Stayed 2 nights in Aug 2025

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best flavor food i’ve had in jamaica.No need to go to the restaurans,the buffet was amazing..
Stayed 4 nights in Oct 2025

8/10 Good

YOLANDA, New York

Stayed 5 nights in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Tasha

Stayed 3 nights in Oct 2025

10/10 Excellent

Marsha

Liked: Cleanliness, amenities
I searched in my head for what i liked and disliked about the hotel and it turned that i could not find any dislike, however, as far as likes, the staff are friendly, the property is super clean, the food is excellent and delicious, especially the jerk chicken and pork, amenities was on point! Overall everything was tiptop. This hotel won my approval!!!
Stayed 3 nights in Oct 2025