Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Front of property
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps
Couples treatment rooms, sauna, hot tub, steam room, body wraps

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪4 min walk‬
  • Place, Half Moon Golf Course
    ‪7 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

King

9.0 out of 10
Wonderful
(36 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Double

9.2 out of 10
Wonderful
(17 reviews)
  • 495 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • 495 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

Ocean Front Grand Butler Suite

  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 1141 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1012 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • 673 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 673 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 673 sq ft
  • Sleeps 3
  • 1 King Bed

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • 1206 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the neighborhood

Montego Bay

With a stay at Hyatt Zilara Rose Hall - Adults Only - All Inclusive in Montego Bay, you'll be next to a golf course, steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House. .This beach property is 7.1 mi (11.4 km) from Doctor's Cave Beach and 10.1 mi (16.2 km) from Montego Bay Cruise Ship Terminal.

What's nearby

  • Three Palms Ocean Course - 4 min walk - 0.3 miles
  • Half Moon Golf Course - 7 min walk - 0.4 miles
  • Montego Bay Convention Centre - 2 min drive - 1.2 miles
  • Half Moon Bay Equestrian Centre - 2 min drive - 1.4 miles
  • Rose Hall Great House - 3 min drive - 1.8 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 15 min drive

Restaurants

  • ‪Choicez - ‬4 min walk
  • ‪Urban Heat by FlavorZ - ‬3 min walk
  • ‪Jerk Shack at the Hyatt Ziva Rose Hall - ‬2 min walk
  • ‪Jamaican Rootz - ‬16 min walk
  • ‪Fuzion - ‬4 min walk

About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room refrigerators, coffee/tea makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 234 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. After dipping into one of the 3 outdoor swimming pools or 2 hot tubs, you can spend some time at the private beach. Additional amenities at this Georgian property include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 6 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montego Bay? This property has 50000 square feet (4500 square meters) of space consisting of a conference center and 7 meeting rooms. Free valet parking is available onsite.
Onsite venue - This brasserie specializes in French cuisine and serves breakfast and dinner.
Onsite venue #2 - This beachfront fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Onsite venue #3 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #4 - This fine-dining restaurant specializes in Italian cuisine and serves dinner only.
Onsite venue #5 - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (50,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from November 11 2025 to January 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Reviews

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 887 out of 1418 reviews
Rating 8 - Good. 301 out of 1418 reviews
Rating 6 - Okay. 140 out of 1418 reviews
Rating 4 - Poor. 45 out of 1418 reviews
Rating 2 - Terrible. 45 out of 1418 reviews

Reviews

10/10 Excellent

Rahsaan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Sheila

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome place to stay. Jamaica and Zilara was great.
Stayed 4 nights in Sep 2025

4/10 Poor

Wasima

Traveled with family
I’m not happy with the property my daughter was supposed to come with me, bust she was electrocute by lighting through her working computer, her job is the location where the incident took place, she couldn’t join me on the trip and she didn’t come on the resort. When ask for an emergency refund I was denied. This place has a lot of visitors throughout the years and they couldn’t refund my daughter who battling healing out of work in the process. My whole family come there every year but I will make sure we never choice this establishment that don’t care about their customers.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elisabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Sep 2025

10/10 Excellent

Onoriode

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but amazing, calm but the entertainment is great. Clean and very friendly staff all around
Stayed 3 nights in Sep 2025

10/10 Excellent

Rummin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very pleasant and the dining options were really good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tangela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and attentive. Everyone went above and beyond to ensure comfortability during our stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Devon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food and drinks
Stayed 4 nights in Jun 2025

2/10 Terrible

Kendal

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with this property. I have been to many all inclusive resorts and this was by far the worst one. Would not recommend to anyone. What is advertised online is not even remotely close to the condition of this resort. It is severely outdated. Rooms are dark and depressing, not nearly as many bars and restaurants as they claim to have, and the female workers are very rude. The food is stale and not great. Only one or two good places to eat. Will never be coming back.
Stayed 7 nights in Sep 2025

8/10 Good

Lavon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ziva/Zilara is an amazing property with beautiful beaches, stunning pools, and lush greenery. The staff is incredibly friendly, and the grounds are kept spotless. There are plenty of dining options, but unfortunately, the flavors felt muted, clearly catering to certain palates. We tried both reserved and buffet dining, and while the food was decent, it took away from the overall experience. That said, the staff went above and beyond especially since we were celebrating an anniversary and made sure the occasion felt truly special.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience.
Stayed 3 nights in Sep 2025

6/10 Okay

William

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great, room sub par cushions stained on couch, slightly musty smelling which is strange since the common hallways and bathrooms all have scent dispensers pumping a nice floral scent into the area why not the rooms? Outlet cover in bathroom not secure, carpets in hallways are very worn dirty and stained also the Limestone walkways and pool decks are dangerous saw numerous people slip and fall most in shoes….Swim up room was next to walkway to building zero privacy, cigarette butts in planter, rooms are very noisy not comfortable.. Beach was so so and the pools were clean and clear the entire week didn’t use swim up pool to our room once due to privacy waste of an upgrade since there was zero privacy… Overall the Resort shows a lot of wear and tear rooms definitely need to be updated….I would not stay at the Hyatt Zilara again will book with a more modern resort next year…
Stayed 6 nights in Aug 2025

8/10 Good

Princess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Internet went out on my last night there . It’s was raining and I was stuck in the room until the morning without service on my phone or the tv
Stayed 5 nights in Aug 2025

10/10 Excellent

Fayette

Liked: Amenities
Great vibe
Stayed 3 nights in Aug 2025

10/10 Excellent

Destinee

Stayed 4 nights in Aug 2025

10/10 Excellent

Aniva and

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Normally I don’t leave reviews but this is the best all inclusive resort the food is the best thing and I loved the staffs they were so nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kalisha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jovon Clarkson Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 4 nights in Jun 2025

6/10 Okay

Ada

Liked: Cleanliness, property conditions & facilities, room comfort

Okay Stay

Beautiful facilities and some fantastic employees. The ladies at the spa were wonderful, Tyare our server at Di Roza and Chantel at Calypzo were fantastic and very hospitable. Other than that, I’m not saying the employees were rude but as someone whose been to Jamaica numerous time, the hospitality you look for in a high end inclusive resort wasn’t there. In a 5 day and 4 night stay, Not once did a server by the beach and pool ask if we needed anything and the one we called over one day avoided eye contact and continued to service others. In addition, some of the wait staff at bars and restaurants were very noncholant and too many times ran out of things. Like why does the island vibes pool run out of mango by 3pm everyday? Just stock more in the morning. The Ziva side certainly has the better and more hospitable staff but we stood on the Zilara end. Little things go a long way, like robes, bubbles for the tub.. we had a swim up room and oftentimes had to ensure we had the things we needed to enjoy, including getting out the water (pools don’t connect) to be able to get drinks, but others certainly had workers coming over to them. It left more to be desired despite me really loving the facilities and some of the workers.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibes were wonderful and the food was amazing
Stayed 3 nights in Aug 2025

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful, but
Stayed 3 nights in Aug 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and food was excellent
Stayed 5 nights in Aug 2025

10/10 Excellent

Justin

Stayed 7 nights in Aug 2025

8/10 Good

Dieter Rene

Traveled with partner
Liked: Staff & service
Friendly staff, but the other guests were rude and inconsiderate. Property is showing its age.
Stayed 4 nights in Aug 2025

10/10 Excellent

Blenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the rooms were clean, the staff was friendly, and the ambience was excellent. Very satisfied.
Stayed 4 nights in Aug 2025