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Big Apple Hotel

Property class: 3

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Photo gallery for Big Apple Hotel

Exterior
Luxury Room With 2 Double Beds & Couch Bed | Free WiFi, bed sheets
Outdoor pool
Family Suite With 2 Double Beds, Additional Living Area which has Extra Tv & Pull Out Couch Bed | Free WiFi, bed sheets
Luxury Room With 2 Double Beds & Couch Bed | Free WiFi, bed sheets

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

Explore the area

View in a map
Queens Dr, Montego Bay, St. James Parish
  • Place, Doctor's Cave Beach
    ‪2 min drive‬
  • Place, Dead End Beach
    ‪4 min drive‬
  • Place, Rose Hall Great House
    ‪15 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪6 min walk‬

Room options

View all photos for Standard Room With 1 Double Bed

Standard Room With 1 Double Bed | Free WiFi, bed sheets

Standard Room With 1 Double Bed

  • Beach view
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

Standard Room With 2 Doule Beds

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite With 2 Double Beds, Additional Living Area which has Extra Tv & Pull Out Couch Bed

Free WiFi, bed sheets

Family Suite With 2 Double Beds, Additional Living Area which has Extra Tv & Pull Out Couch Bed

  • Ocean view
  • 2 bedrooms
  • Sleeps 3
  • 4 King Beds

View all photos for Luxury Room With 2 Double Beds & Couch Bed

Free WiFi, bed sheets

Luxury Room With 2 Double Beds & Couch Bed

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 4 Queen Beds

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  • Parking included
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$116 nightly
The price is $128
Apr 28 - Apr 29
Total with taxes and fees
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About the neighborhood

Montego Bay

With a stay at Big Apple Hotel in Montego Bay, you'll be within a 15-minute drive of Doctor's Cave Beach and Rose Hall Great House. .This hotel is 1.1 mi (1.7 km) from Dead End Beach and 1.6 mi (2.5 km) from Walter Fletcher Beach.

What's nearby

  • Doctor's Cave Beach - 2 min drive - 1.0 mile
  • Dead End Beach - 4 min drive - 1.4 miles
  • Montego Bay Marine Park - 4 min drive - 2.1 miles
  • Sunset Beach Resort Au Natural Beach - 12 min drive - 6.0 miles
  • Rose Hall Great House - 15 min drive - 8.9 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 1 min drive

Restaurants

  • ‪Air Margaritaville - ‬8 min walk
  • ‪Bob Marley's One Love - ‬7 min walk
  • ‪Jamaican Bobsled Cafe - ‬8 min walk
  • ‪The Groovy Grouper - ‬7 min walk
  • ‪Quiznos - ‬8 min walk

About this property

Big Apple Hotel

Big Apple Hotel offers 30 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 30 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and wedding services.
You can enjoy a meal at the restaurant serving the guests of Big Apple Hotel, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Big Apple Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 for adults and USD 10 for children
  • Pet fee: USD 20 per accommodation, per day
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Big Apple Hotel Hotel
Big Apple Hotel Montego Bay
Big Apple Hotel Hotel Montego Bay

Big Apple Hotel Reviews

Reviews

4.8
Rating 10 - Excellent. 16 out of 90 reviews
Rating 8 - Good. 6 out of 90 reviews
Rating 6 - Okay. 11 out of 90 reviews
Rating 4 - Poor. 14 out of 90 reviews
Rating 2 - Terrible. 43 out of 90 reviews

4.8/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Jian

Traveled with partner
Nothing like what I saw on the net .
Stayed 1 night in Jan 2026

10/10 Excellent

Cheyenne, Milpitas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. I have read the other reviews which say odd things given that this is a hotel in a tropical region which just had a hurricane. The hotel was exactly what you would expect for a relaxed tropical experience. If you are looking for a resort that is antiseptic without any of the local flair then go there. This hotel was very safe, and they constantly checked to see if I was happy and if I needed anything at all. With the wifi being down on most of the island they had a backup wifi for anyone who needed it. I will absolutely stay here again. This was exactly the vibe I was looking for and the views were spectacular, the AC strong, the beds comfortable, the staff kind and welcoming, the sounds of the nature better than any white noise to put you to sleep. Ignore the reviews that were clearly looking for something other than a local hotel in the tropics. Walk 5 minutes to the street just above the hotel and have a delicious dinner at peppas with ocean views.
Stayed 4 nights in Jan 2026

4/10 Poor

Emrol

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room where I stayed in had a broken window where someone could come through it, there was lots of mosquitoes coming through it that bite my son it wasn’t worth my £75 for the night I would never go there again also there was no hot water and internet in the place
Stayed 1 night in Jan 2026

4/10 Poor

Rebekah

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
There was ocean view from the balcony. The touch lighted mirror is cute. Some rooms still have dilapidated furniture not suitable to sleep on or use. Toilet paper and hand sanitizer was given upon request and not before. Linen was dingy white with stains. It was hard to tell if towels were clean or just very old and dingy.Bathroom floor needs renovation.
Stayed 1 night in Jan 2026

6/10 Okay

Halcourth

Stayed 1 night in Dec 2025

2/10 Terrible

Timoya Rihanna, Parchman

Disliked: Cleanliness, amenities
Do not go there they don’t have any Wi-Fi and they do not address it on the website when when you’re doing booking They are very unprofessional and very ghetto not safe at all
Stayed 3 nights in Dec 2025

10/10 Excellent

stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome we met the owner. New York vibe and staff bent over backwards to help us out with whatever we needed. Would highly recommend!!
Stayed 1 night in Dec 2025

4/10 Poor

Charley

Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Disliked: Amenities, property conditions & facilities
Door to room was damaged. TV/WIFI did not work. No means of obtaining food or beverages on the property. Bathroom toilet seat pitted and rusty looking. No shower head in shower. Electical sockets damaged; half of them didn't work. The whole place was run down; in disrepair. Next time will stay at the HOTEL GRAND A VIEW, across the street.
Stayed 1 night in Sep 2025

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s old needs updating and looks very unclean reception staff very unhelpful
Stayed 1 night in Aug 2025

4/10 Poor

Janet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant and polite.
Stayed 1 night in Jul 2025

6/10 Okay

Rushay

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Ashley

Had to go some where else to stay because the place is dirty and smells awful .Never again
Stayed 8 nights in Jul 2025

10/10 Excellent

Lueveater

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My best

Let's start with the greeting. Don't want to mention that the airlines lost my luggage but it is what it is. Chris and Face helped me to obtain clothes and toiletries due to the fact i had nothing. They made me feel safe and comfortable. The rating chart is too low if i could i wold give them 10 stars. This nice quiet family owned resort is kind and compassionate They make you feel like you're apart of their family. Thabk you for you kindness.
Stayed 4 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible stay away!!!!!

I did not stay longer than 10min. I got sick from the strong chemicals used to cover dust, wetness and moldy smell. I was symptomatic after 5min. I visited 2 rooms and none was accommodating. I ask for a refund immediately as advertisement is misleading and inaccurate but both hotlel.com and big apple denied me a refund. Terrible service on big sides. Also they said I request honeymoon sweet and that was inaccurate.
Stayed 1 night in Mar 2025

2/10 Terrible

Gabriel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
If this is the only hotel you can afford do not even book a trip to Jamaica
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were very very old and dirty. The sheets and pillow case had stains, couldn't connect to wifi, slippes on watee on the front porch. And no hot water. ,i can go on and on
Stayed 1 night in Jan 2025

6/10 Okay

Jorgina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, room comfort

Room with a view

Great view from balcony! No food on site but excellent recommendation with Peppers restaurant walking distance block away. Air conditioner was working but did without nevertheless.
Stayed 1 night in Dec 2024

2/10 Terrible

Robert J

Disliked: Cleanliness, staff & service, property conditions & facilities
The room and bathroom was very dirty. I would never come back there or send anyone there. it wasca disgrace to stay there
Stayed 7 nights in Dec 2024

10/10 Excellent

Brydell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly & fun. Had a good stay for one night
Stayed 1 night in May 2024

4/10 Poor

Angela

Traveled with family
Liked: Staff & service
Disliked: Amenities
Location and view in the back was good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Andrew

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated everything. Nothing was up to standard.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vrbo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Sandra

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property has a lot of potential to be great but needs tlc. The sights overlooking Jamaica are breathtaking. The bedding was not clean and the room needs updating.
Stayed 1 night in Jul 2024