I don't have any complaints about this hotel. Check in was fast and easy. Complementary chocolates upon check in was a plus. The room was beautiful. All updated, with a beautiful soaking tub and walk in shower. The towels were soft without any shedding, and the pillows weren't hard. Valet was expensive, but do your research and park in an nearby parking ramp. The skyway is connected to this hotel along with the 11th and Marquette parking ramp, which cost me only $5.50 for 20hrs of parking. Overall, a very nice experience. Will definitely stay here again!