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Sonesta Milwaukee West Wauwatosa

3.5 star property

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Photo gallery for Sonesta Milwaukee West Wauwatosa

Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Interior
Banquet hall
Meeting facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Place, Children's Hospital of Wisconsin
    ‪13 min walk‬
  • Place, Milwaukee County Zoo
    ‪14 min walk‬
  • Place, Froedtert Hospital
    ‪2 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪19 min drive‬

Room options

Similar properties

Exterior
Holiday Inn Express Milwaukee-West Medical Center by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
3.9 out of 5, Good, 1,002 reviews
$101 nightly
The price is $117
Mar 10 - Mar 11
Total with taxes and fees
Holiday Inn Express Milwaukee-West Medical Center by IHG

About the neighborhood

Milwaukee

With a stay at Sonesta Milwaukee West Wauwatosa in Milwaukee (Wauwatosa), you'll be a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center. .This hotel is 5 mi (8 km) from American Family Field and 8.9 mi (14.3 km) from Discovery World.

What's nearby

  • Children's Hospital of Wisconsin - 13 min walk - 0.7 miles
  • Milwaukee County Zoo - 14 min walk - 0.8 miles
  • Ascension SE Wisconsin - Wauwatosa Campus - 19 min walk - 1.0 mile
  • Froedtert Hospital - 2 min drive - 1.2 miles
  • Mayfair Mall - 2 min drive - 1.4 miles

Getting around

  • Milwaukee Intermodal Station - 11 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min drive
  • ‪Cafe West - ‬3 min drive
  • ‪Denny's - ‬4 min drive
  • ‪Mo's Irish Pub - ‬16 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Sonesta Milwaukee West Wauwatosa

Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Make yourself at home in one of the 198 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a satisfying meal at Innovation serving guests of Sonesta Milwaukee West Wauwatosa. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Milwaukee? This hotel has 5908 square feet (549 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 715 out of 1829 reviews
Rating 8 - Good. 426 out of 1829 reviews
Rating 6 - Okay. 318 out of 1829 reviews
Rating 4 - Poor. 191 out of 1829 reviews
Rating 2 - Terrible. 179 out of 1829 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shirelle

Liked: Staff & service, property conditions & facilities, room comfort
Front desk staff was amazing my whole 4 day stay!! Bed was super comfy!!
Stayed 1 night in Dec 2025

10/10 Excellent

Shirelle

Stayed 1 night in Dec 2025

4/10 Poor

Diane

Disliked: Cleanliness, amenities, property conditions & facilities
Overall, it looked like it used to be a very nice place but lacking in maintenance and attention in recent years. The staff were very helpful but not much they can do if management is going to let their hotel go into the toilet. Our tub facet was stuck open so half the water when taking a shower came out the spout. Not horrible water pressure but a big waste. The shower curtain was hung just an inch or so too high-I was monitoring it carefully after the first day because it would hang over the tub and soak the floor, but there was always a small area I missed and I'd still come out to a wet floor. The pool was disgusting-couldn't even see the bottom at the shallow end. The room itself is labeled as "under construction" but it is obvious that no work has been going on for some time yet dust and broken tile litter the area. We had to go two floors away for ice as the machines on our floor and the adjoining were not working. Also very disappointed to have a lovely looking restaurant area yet it is not in service. Can't understand why someone would invest money in a property then let it go down hill. Maybe cause I don't live in the wasteful, write-off world of those who can afford to buy a hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Chris

Stayed 2 nights in Dec 2025

8/10 Good

Shirelle

Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Traveled with partner
Liked: Cleanliness, amenities
Quiet clean
Stayed 3 nights in Nov 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Never entered booked online had all my information and card information in their system and still had so much difficulty to get it never visiting Wisconsin always have issues
Stayed 1 night in Oct 2025

4/10 Poor

Brad

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel needs updating. The pool area was not inviting at all. We didn’t even go in the water it was so dirty looking. The towels in the room were frayed, had holes in them, and were discolored. The window shade was broken and would not open. Carpet was worn and dirty. No Microwave in room. Bed was comfortable though. Front desk person could only give me 1 key for the room because he couldn’t get a 2nd key to work. I will look at the many other options to stay if staying in this area. Would not stay here again.
Stayed 1 night in Nov 2025

6/10 Okay

Martin H.

Stayed 3 nights in Nov 2025

8/10 Good

Paola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and kept up
Stayed 3 nights in Nov 2025

10/10 Excellent

Sharlana

Stayed 2 nights in Nov 2025

4/10 Poor

kyle

Traveled with group
Disliked: Cleanliness, amenities
The blankets were filthy and it wasn't vacuumed
Stayed 4 nights in Nov 2025

4/10 Poor

James, West Palm Beach

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was welcoming, however, this hotel is quite tired. The room's carpeting seemed unclean; the television did not work; and the bed linens were old and frayed. Further the one night we stayed was quite cold and there was no blanket in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed with everything! We will be coming back
Stayed 1 night in Nov 2025

10/10 Excellent

Cherie

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Nov 2025

8/10 Good

Daina

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Nov 2025

6/10 Okay

Marco

Traveled with partner
Disliked: Amenities
The room smelled moldy and damp. Room service was not frequent enough
Stayed 2 nights in Oct 2025

10/10 Excellent

N. Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
yes
Stayed 1 night in Nov 2025

6/10 Okay

Amber

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel staff was very friendly and accommodating. Overall the hotel looked nice and was very comfortable, however the smell was horrible. Everywhere you went was a new over bearing smell of over powered air freshener. The forst room we had reeked of cigarette smell a d the desk chair was very dirty, so they moved us to a new room. That room had the most over bearing urinal cake smell that just penetrated everything (we went home smelling like it). I got a migraine the smells were so bad. We were only there from about 8pm u till 530am otherwise i wouldn't have stayed. Did not go to the pool but the hot tub was not in service.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very nice and helpful. Room was very clean and quiet
Stayed 3 nights in Nov 2025

10/10 Excellent

Olivia

Stayed 3 nights in Nov 2025

8/10 Good

Kongmeng

Liked: Cleanliness, staff & service, amenities
Staff was amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Jermaine

Stayed 3 nights in Nov 2025

6/10 Okay

Demetris

Traveled with family
Disliked: Cleanliness, amenities
It was ok, shower was not in great condition. The window seal was leaking. The shower curtain is not long enough.
Stayed 1 night in Nov 2025

8/10 Good

Ruth

Traveled with partner, Traveled with family
Disliked: Cleanliness
The desk clerk was really friendly and helpful. However we found a pair of dirty socks in our room and the pillows were very uncomfortable.
Stayed 1 night in Nov 2025