Located in Ferno, ZZZleepandGo MXP is connected to the airport, within a 10-minute drive of Volandia Museum of Flight and Castelnovate Ruins. .This capsule hotel is 4.9 mi (7.9 km) from Castle Visconti San Vito and 4.9 mi (7.9 km) from Basilica di Saint Agnese.
What's nearby
Volandia Museum of Flight - 16 min walk - 0.9 miles
Safari Park - 26 min drive - 15.4 miles
Lake Varese - 43 min drive - 20.0 miles
Fiera Milano Exhibition Center - 44 min drive - 29.2 miles
Alfa Romeo Historical Museum - 52 min drive - 27.3 miles
Getting around
Malpensa Airport Terminal 1 Station - 10 min walk
Milan Malpensa Airport (MXP) - 3 min walk
Restaurants
Chef Bar - 5 min walk
Motta - 13 min walk
Davide Oldani Cafè - 4 min walk
Obicà - 5 min walk
Starbucks - 5 min walk
About this property
ZZZleepandGo MXP
ZZZleepandGo MXP offers 4 accommodations. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
ATM
Guest services
Housekeeping (daily)
Accessibility
Elevator
More
Smoking not allowed
Room amenities
Bathroom
Bathtub or shower
Shared bathroom
More
Air conditioning (climate-controlled)
Heating
Policies
Check-in
Check-in start time: 8 PM; Check-in end time: 8:00 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 8 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please be advised that this property is a Capsule accommodation and not a standard hotel. Bed linens are provided, but no blankets. The airport public bathrooms are available nearby.
There is no front desk at this property. Guests check-in and access their Capsule accommodation by entering the mobile phone number provided after booking.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 15 December - 15 January, EUR 0.50 per person, per night
A tax is imposed by the city: From 16 January - 14 July, EUR 0.50 per person, per night
A tax is imposed by the city: From 15 July - 31 August, EUR 0.50 per person, per night
A tax is imposed by the city: From 1 September - 14 December, EUR 0.50 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
ZZZleepandGo MXP Inn Ferno
ZZZleepandGo MXP Inn
ZZZleepandGo MXP Ferno
ZZZleepandGo MXP Ferno
ZZZleepandGo MXP Capsule Hotel
ZZZleepandGo MXP Capsule Hotel Ferno
ZZZleepandGo MXP Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 38 reviews
10 - Excellent
4
Rating 8 - Good. 8 out of 38 reviews
8 - Good
8
Rating 6 - Okay. 8 out of 38 reviews
6 - Okay
8
Rating 4 - Poor. 8 out of 38 reviews
4 - Poor
8
Rating 2 - Terrible. 10 out of 38 reviews
2 - Terrible
10
7.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
Reviews
Verified
6/10 Okay
Debra
Oct 23, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Very convenient location.
It is located in the airport so it is noisy— to be expected.
Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.
It's really practic and good idea this kind of places inside the airport, but in Malpensa is put in a wrong place: noisy, with people messing around during all the night, and also speaking close to your capsule and It's not insonoritzate. Positive thing, is to have a Whatsapp number to resolve your check-in problems.
Dani
Stayed 1 night in Mar 2023
Verified
4/10 Poor
Ashley
Feb 12, 2024
Liked: Cleanliness
Disliked: Room comfort
Hard to find
I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep
The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!
Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.
I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.
Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.
O ecrã no interior da cápsula estava avariado, não permitindo desligar as luzes no interior nem fechar o teto, tive que dormir com a luz ligada a noite toda e a ouvir todo o ruído no exterior à cápsula, tendo sido uma noite muito mal dormida.
As cápsulas não estão em funcionamento, em virtude da pandemia. Reservei, paguei e não usufruí.
Francine
Stayed 1 night in Jul 2020
Verified
4/10 Poor
Verified traveler
Feb 3, 2020
Disliked: Staff & service, room comfort
Complicated check-in and noisy but decent sleep
You need your phone number to check-in through a screen... but it did not work! The "hotel" doesn't have after-hour customer service, so I ended up calling hotels.com which told me to use a different phone number (never heard before!) as a chek-in code. Why wasn't this included in the confermation email?
Moreover: decent hotel pod in a noisy point at the airport (close to the bathroom), and no noise insulation.
I stayed twice in a few days. After the first visit I reported some issues. The main one being that the roof panel did not close when I selected that. This means the there was nothing to stop/reduce noise or shut out the light in the terminal building. I received no reply to my report and was allocated the same unit (number 3) the next time and no repairs had been made. There is no pillow just a slight rise in the mattress level where the head goes and I had to use a towel to sleep on. There are no covers and no control of the temperature which is the ambient temperature of the terminal building. I did not realise the Terminals were so far apart and required a bus transfer. There are no signs in the terminal to find the units and a check-out time of 08:00 is too early.
아침일찍 비행기라 노숙보단 캡슐호텔이 나을거같아서 예약했는데 시끄러운거 말곤 좋음. 짐 안전하게 보관 할 수있다는 것이 가장 좋음. 위치는 체크인카운터1-3가는길에있음.
숙박당일 메일로 체크인-아웃 하는 법 알려줌.
새벽에 중앙역에서 오기 그렇다 하는 사람들에게 추천함.
Great option for those with an early morning flight. Accommodations
are minimal, but sufficient. Location was right next to a public
toilet, so relatively convenient. Ear plugs recommended as you have
the background airport noise. CHECK-IN was a bit cryptic. You'll need
the phone number the reservation was booked with (without the country
code, i.e. 10 digits for US numbers) and this will be your code for
entry and exit. I had to try two "cabins" before I was able to
Check-in, and the error messages were not very helpful. There is 24/7
phone support available (I got in without using that), so while I
would recommend ZZZleepandGo in general, you need to be able/prepared
to call phone support. [The airport has free wifi, so you can phone if
your phone supports e.g., Skype or similar.]
Fredrick
Stayed 1 night in Apr 2019
Verified
4/10 Poor
Verified traveler
Apr 14, 2019
Liked: Cleanliness
Disliked: Staff & service, room comfort
設備と値段が合っていない
他の人が記載している通り、とても分かりにくい場所にある。詳しく書くと、ターミナル1(出発階)のチェックイン4の近くにあるカフェの奥の通路(チェックイン1〜3 への通路)にある。トイレは真横。シャワーなし。
チェックイン後も何度も出入りは可能だが、チェックアウトをし忘れると罰金。隣の部屋の人の声が全部丸聞こえ。空調がずっとONで、調整不可なので、とても寒くて寝られなかった。当時の外気温は0度。掛け布団ないなら、せめて空調調整させてほしい。
セキュリティのある壁付きベンチという感じ、そのわりには値段が高い。
チェックインが深夜だったので、どうやるのか不安で確認メールを送ったが「前日にメール送るのでそれを見ろ」と返信来ただけでなにも説明なし。案の定メールも来ず。チェックインは、予約時の自分の番号だった。イタリアは夜のシャトルバスは時間通りに来ないので、離れたホテルに行くよりは良いが、深夜便or早朝便の人以外にはオススメしない。
It's in a very confusing place, as described by others. And there is no explanation about how to check-in etc. The location is in the aisle in the back of the cafe (passage to check-in 1 to 3) near the check in 4 of Terminal 1 (departure floor). The toilet is right beside. There is neither a comforter nor a shower.
You can in and out again after check-in.
enter the reservation number. The voice of the person in the next room can be heard well. The air conditioning was on all the time, so I couldn't adjust it, so it was very cold and I couldn't sleep. The outside temperature at that time was 0 degrees. If there is no comforter, let me at least adjust the air conditioning.
It feels like a walled bench with security, but it's expensive.
As check-in was at midnight, I sent a confirmation e-mailabout how to do it, but I received a reply saying, "Look at it as I sent an e-mail the day before." No explanation. I didn't even get a definite email. I don't recommend it for people other than late-night flights or early-morning flights.
soluzione originale per chi viaggia da solo e deve trascorrere la notte a Malpensa senza spostarsi .. ( in taxi visti gli orari di atterraggio e ripartenza)..
felice
Stayed 1 night in Jan 2019
Verified
8/10 Good
Monica
Nov 12, 2018
Liked: Cleanliness
No hubo alguien que me pudiera apoyar y cambiaron mi hora de entrada sin yo saber