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Smart Hotel Milano

4.0 star property

Choose dates to view prices

Photo gallery for Smart Hotel Milano

Exterior
Lobby
Daily buffet breakfast (EUR 25 per person)
1 bedroom, minibar, in-room safe, desk
Triple Room | 1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Piazza della Repubblica
    ‪6 min walk‬
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Place, Porta Venezia
    ‪12 min walk‬
  • Airport, Milan (LIN-Linate)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(42 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 269 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

Superior Triple Room

  • Sleeps 3

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About the neighborhood

Milan

With a stay at Smart Hotel Milano in Milan (Central Station), you'll be within a 5-minute drive of Piazza del Duomo and Corso Buenos Aires. .This hotel is 2.6 mi (4.3 km) from Cathedral of Milan and 5.2 mi (8.4 km) from San Siro Stadium.

What's nearby

  • Piazza della Repubblica - 6 min walk - 0.4 miles
  • Corso Buenos Aires - 9 min walk - 0.5 miles
  • Piazza Lima - 9 min walk - 0.5 miles
  • Porta Venezia - 12 min walk - 0.7 miles
  • Corso Como - 16 min walk - 0.9 miles

Getting around

  • Milan (XIK-Centrale Rail Station) - 2 min walk
  • Central Station - 2 min walk
  • Linate Airport (LIN) - 23 min drive

Restaurants

  • ‪Caffè Panzera dal 1931 - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Spontini - ‬1 min walk
  • ‪Pascucci - ‬1 min walk
  • ‪Nico Quick Bite - ‬1 min walk

About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 71 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (50 inch wide door)
  • Grab bar in shower (50 inches high)
  • Grab bar near toilet (50 inches high)
  • Handrails in stairways (50 inches high)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (50 inches wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 381 out of 754 reviews
Rating 8 - Good. 225 out of 754 reviews
Rating 6 - Okay. 83 out of 754 reviews
Rating 4 - Poor. 31 out of 754 reviews
Rating 2 - Terrible. 34 out of 754 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious style rooms
Stayed 1 night in Aug 2025

4/10 Poor

Sui

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the king size bed room but they didn’t give me king size bed and it was very uncomfortable. No sheer coverings on the window. We had to cover the window with thick curtains all the time. It’s like staying in the dungeon. No coffee machine. Very limited bathroom amenities. Can’t be 4 star hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Stayed 1 night in Aug 2025

6/10 Okay

David

Disliked: Staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 2 nights in Aug 2025

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful and friendly
Stayed 3 nights in Aug 2025

8/10 Good

Lin

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ion

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

4/10 Poor

arlene, any city

Disliked: Cleanliness, staff & service, property conditions & facilities
sticky dirty presenting itself as clean. jail cell vibes
Stayed 1 night in Aug 2025

10/10 Excellent

Hiran

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

JESUS FELIX

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación inmejorable

Ubicación excelente en la Estación de trenes de milano central
Stayed 3 nights in Aug 2025

10/10 Excellent

Yan Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Aug 2025

10/10 Excellent

Alice

Stayed 3 nights in Aug 2025

10/10 Excellent

William, Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Nihad, Alexandria

Liked: Cleanliness
Disliked: Property conditions & facilities
Unfortunately, the room was smellying moldy and the AC was so bad room is so hot.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is next to the train station and also has great metro access points nearby that can take you pretty much everywhere.
Stayed 2 nights in Aug 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place but be ready to wake up to banging of things every morning starting at like 6.30-7am. Walls make it feel like they’re paper thin. Can hear everything outside of your door and as I said lots of banging early in the morning from the cleaners.
Stayed 4 nights in Aug 2025

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joshua Karyl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was easily accessible by metro and train, and also close to my car rental return. There are a lot of nearby restaurants and bars, and was safe and walkable at night. The rooms are spacious with tinted glass, making it great during the summer. The included breakfast is also filling - a great selection! I highly recommend the hotel, and would definitely book here again!
Stayed 2 nights in Aug 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Stay Near the Heart of Milan

I had a truly wonderful experience at this hotel. The room was super clean and modern, equipped with everything I needed for a comfortable stay. I especially appreciated the abundance of USB ports, electric sockets, fast and reliable Wi-Fi, and efficient air conditioning. Daily housekeeping was excellent—fresh towels, shower gel, and soap were consistently provided. They even let me borrow a clothes steamer to de-wrinkle my shirts, which was a thoughtful touch. The location was ideal—just steps from the main train station and metro, making it incredibly easy to access Milan’s key sights and plan day trips to other parts of Italy. The area had plenty of fast food outlets, restaurants, and shops nearby, which added to the convenience. The reception team truly stood out. Every single staff member I encountered was friendly, welcoming, and consistently acknowledged me with a smile as I entered or left the hotel. Their warmth created a genuinely pleasant atmosphere and made me feel appreciated throughout my stay. Overall, I highly recommend this hotel for anyone looking for comfort, connectivity, and great service in Milan.
Stayed 4 nights in Jul 2025

10/10 Excellent

Caroline

A conveniently located hotel. A nice stay!

This was our 2nd stay at Smart Hotel Milano. The hotel is conveniently located near the train station. Although not large, the room was well laid out. The hotel staff was fabulous. Our only complaint was that the shower leaked a bit.
Stayed 3 nights in Jul 2025

8/10 Good

Risa

Traveled with partner
Liked: Amenities
Staff wasn’t overly friendly, you would come in no hello you would leave. No goodbye. Have a nice day. We always turn to them to say hi or goodbye and their heads were always down. Overall nice hotel close to the train station.
Stayed 2 nights in Jul 2025

8/10 Good

Alex

Traveled with family
Liked: Cleanliness, property conditions & facilities
Close to train station
Stayed 2 nights in Jun 2025

10/10 Excellent

Boon Ong

Stayed 4 nights in Jun 2025