When we arrived, we were informed that our room with two double beds for four adults would not be available due to overbooking. We were told we could take a room with a king bed and a pull out, and that was our only option. There was no apology, no further explanation, just “Do you want it or not?” When the pull out was used, you could not get between the bed and the pull out. The persons on the inside of the beds had to crawl over the end of the bed to get out. We were told we should just be thankful because they were overbooked by seven rooms the next day, and “that’s just what happens when the system adjusts each night.” If that’s the case, the system needs adjusting. I’m not really sure of the point of having a reservation and confirmation number. The “24 hour coffee” was often out and when it was available, was lukewarm. The breakfast was decent, and the room seemed clean, but overall, we all felt the stay was barely adequate.