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National Hotel, An Adult Only Oceanfront Resort

4.5 star property

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Photo gallery for National Hotel, An Adult Only Oceanfront Resort

2 outdoor pools, a heated pool, cabanas (surcharge), pool umbrellas
Poolside bar
View from room
Poolside Cabana Suite | Living room | 42-inch flat-screen TV with satellite channels, TV
City View One Bedroom Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym

Explore the area

Map
1677 Collins Ave, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪2 min walk‬
  • Miami Beach Convention Center
    ‪9 min walk‬
  • Lincoln Road Mall
    ‪14 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(65 reviews)
  • 295 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(33 reviews)
  • 295 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, City View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 Queen Bed, Accessible, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 295 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Poolside Cabana Suite

Poolside Cabana Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Poolside Cabana Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View | 1 bedroom, premium bedding, down comforters, in-room safe

Double Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(10 reviews)
  • 295 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Room, 1 Bed, Limited View, Low Floor

1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 1 Bed, Limited View, Low Floor

9.0 out of 10
Wonderful
(27 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Penthouse Suite, 1 King Bed, Ocean View

Penthouse Suite, 1 King Bed, Ocean View | 1 bedroom, premium bedding, down comforters, in-room safe

Penthouse Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 1100 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Beds, Limited View, Low Floor

Classic Room, 2 Beds, Limited View, Low Floor | 1 bedroom, premium bedding, down comforters, in-room safe

Classic Room, 2 Beds, Limited View, Low Floor

8.0 out of 10
Very good
(18 reviews)
  • 295 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for City View One Bedroom Suite

City View One Bedroom Suite | 1 bedroom, premium bedding, down comforters, in-room safe

City View One Bedroom Suite

  • 500 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View One Bedroom Suite

Ocean View One Bedroom Suite | Beach/ocean view

Ocean View One Bedroom Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 500 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Artist Collection Poolside Cabana Suite

Artist Collection Poolside Cabana Suite | 1 bedroom, premium bedding, down comforters, in-room safe

Artist Collection Poolside Cabana Suite

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Room

Poolside Cabana Room | 1 bedroom, premium bedding, down comforters, in-room safe

Poolside Cabana Room

8.6 out of 10
Excellent
(39 reviews)
  • 375 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ocean View

Deluxe Double Room, 2 Double Beds, Ocean View | 1 bedroom, premium bedding, down comforters, in-room safe

Deluxe Double Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(15 reviews)
  • 301 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Miami Beach

With a stay at National Hotel, An Adult Only Oceanfront Resort in Miami Beach (South Beach), you'll be steps from Collins Avenue Shopping Area and 5 minutes by foot from Fillmore Miami Beach. .This beach resort is 0.4 mi (0.7 km) from Miami Beach Convention Center and 0.4 mi (0.7 km) from Ocean Drive.
View more Resorts in MiamiOpens in a new window

What's nearby

  • Collins Avenue Shopping Area - 2 min walk - 0.1 miles
  • Miami Beach Convention Center - 9 min walk - 0.5 miles
  • Ocean Drive - 9 min walk - 0.5 miles
  • Lincoln Road Mall - 14 min walk - 0.8 miles
  • Port of Miami - 8 min drive - 4.7 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 8 min drive
  • Hialeah Market Station - 15 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 16 min drive

Restaurants

  • ‪Pizza Bar Collins Ave - ‬2 min walk
  • ‪I Scream Gelato - ‬2 min walk
  • ‪Rosetta Bakery - ‬2 min walk
  • ‪Taco Taco South Beach - ‬2 min walk
  • ‪Hyde Beach - ‬2 min walk

About this property

National Hotel, An Adult Only Oceanfront Resort

Adults-only beachfront resort with 2 outdoor pools
National Hotel, An Adult Only Oceanfront Resort offers 137 air-conditioned accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 137 air-conditioned rooms featuring espresso makers and flat-screen televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a fitness center. This Art Deco resort also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Spanish cuisine at Mareva1939, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Miami Beach? This resort has 1300 square feet (121 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mareva1939 - Overlooking the pool, this restaurant specializes in Spanish cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Aqua Pool and Lounge - This poolside restaurant serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 47 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Aqua Pool and Lounge
  • Mareva1939

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Evening entertainment
  • Full-service spa
  • Games
  • Gym
  • Heated pool
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Personal motorized watercraft
  • Piano
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,300 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (34 inches high)
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • Art Deco architecture
  • Ballroom
  • Built in 1939
  • Communal living room
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - December 2020
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 1:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires picture ID matching form of payment at check in and will place an authorization for full cost of stay plus USD 100 per day for incidentals.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per day
  • Resort fee: USD 59.28 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

This property’s resort fee includes use of 2 beach loungers per stay. Additional beach loungers are available for a fee.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 47.00 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 400
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel charges a daily fee of USD 5 per package

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel National
National Hotel
National Hotel Miami Beach
National Miami Beach
National Hotel Oceanfront Resort Miami Beach
National Hotel Oceanfront Resort
National Oceanfront Miami Beach
National Oceanfront
The National Hotel An Oceanfront Resort
National Hotel An Oceanfront Resort
National Hotel, An Oceanfront
National Hotel An Oceanfront Resort
National Hotel An Adult Only Oceanfront Resort
National Hotel An Oceanfront Resort Adults Only
National Hotel, An Adult Only Oceanfront Resort Resort
National Hotel, An Adult Only Oceanfront Resort Miami Beach

National Hotel, An Adult Only Oceanfront Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1079 out of 1525 reviews
Rating 8 - Good. 245 out of 1525 reviews
Rating 6 - Okay. 106 out of 1525 reviews
Rating 4 - Poor. 47 out of 1525 reviews
Rating 2 - Terrible. 48 out of 1525 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Souky

Stayed 4 nights in Apr 2025

6/10 Okay

Shea

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We thought the hotel was cute and had a wonderful adult vibe. The room was a bit small, but liked the balcony facing the pool and the amenities were nice. We did a lot at the hotel, we ate and drink at the pool, we had dinner one night , enjoyed the chairs at the ocean and hung out at the bar and listened to music. The surrounding area is fun and easy to walk to many places. Staff were generally friendly. All was great and worthy of a five star review with one major exception, IT WAS NOT ADULT ONLY. We booked the hotel specifically for an adult only hotel and much to our surprise... two young boys were swimming in the main pool. Don't get me wrong, we have kids and we love kids, but we kind of wanted an adult only weekend for valentines day. We answered one of those texts they send you asking how things are going and let them know kids were in the pool, and they just said it was a booking issue. And that was that. I'm thinking when you say "Adult Only", you mean adult only and put the kids in another hotel free of charge. Next time we are in Miami we will pick one of the other "Adult Only" hotels and not go back to one that is so casual with their rules. Too bad, all else was pretty good.
Stayed 2 nights in Feb 2025

10/10 Excellent

JACOB

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best property in the area! Staff is amazing!!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Latoya

Stayed 1 night in Mar 2025

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The National does not disappoint. The location is perfect. Walking distance to shopping and restaurants. The hotel is clean and staff is attentive and friendly. The option for the beach and two pools is great! Food and drinks at the Aqua Bar are fantastic, a bit $$$ but it's great quality. This is our 6th stay and we will be back.
Stayed 4 nights in Apr 2025

8/10 Good

Supriya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing south beach hotel

It was great, there is construction in the next building. The beach access is great, food is good, beds are really comfy, the room is clean!The only thing is that I didn’t receive my free drink from hotels.com
Stayed 1 night in Apr 2025

6/10 Okay

yongman

Liked: Cleanliness, staff & service
Disliked: Amenities
So noisy
Stayed 2 nights in Mar 2025

6/10 Okay

Corey Adam

Traveled with family
Liked: Staff & service
Disliked: Amenities
Room is very old and they didn't change our sheets once? Gross. Didn't really seem like staff cleaned well at all.
Stayed 4 nights in Mar 2025

10/10 Excellent

George, Bethesda

Stayed 3 nights in Mar 2025

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED the location, where you can walk or cycle in South Beach everywhere, right off the beach. We had a beautiful ocean view room which was worth every penny... The staff was wonderful, the decor magical, the area fabulous with all restaurants and shops minutes away... We would come back in a heartbeat!
Stayed 4 nights in Mar 2025

8/10 Good

Angela, WINTHROP

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property because it was like a boutique hotel. However, I arrived at the hotel by noon and did not get checked in until after 4 pm.
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Ernest, Balto

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Paul

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
we made a reservation for 2 nights the last week of march and a few days after making the booking received an email saying that the hotel was participating in the Miami Music week and so some of the areas would be off limits. As "compensation" they offered us tickets to the event on 1 day of our 2 day stay. We arrived early on March 29 around 9am obviously too early for the rooms to be ready and so we left our bags and walked into town. Reception would send us a text message to let us know when the room was ready. They also noted that we have stayed at the hotel twice before and so said they would make our room a priority. At 1pm no message was received and so I texted "Dilan" just to make sure they had us in mind. A reply came back saying not yet. At 4pm (supposedly the latest time for rooms to bea ready) I messaged again. "Not yet" and finally at 4.59pm I received a message that the room was ready. When we went back to the hotel to check in reception was chaotic with hundreds of people trying to get into the hotel for the party. We received our room, regular city view that we had booked (no upgrade nor any "gift" for being an Expedia premium guest) Do remember that in all this time we, as guests of the hotel had no access to the pool nor the lobby bar as it was only for party guests and not for hotel guests. We finally managed to get to our room and slept fine. In the morning we had breakfast downstairs, the hotel was quiet now. The pool was apparently available - TBC
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 5 nights in Mar 2025

8/10 Good

Patrick

Stayed 2 nights in Mar 2025

8/10 Good

Eleonora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly and helpful staff. Good housekeeping! *We didn’t like the access to the beach. It was inconvenient to come back from the beach due to the parties every day we had to walk around the building.
Stayed 4 nights in Mar 2025

10/10 Excellent

Andrés

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very clean and the staff is super friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Saurabh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was really good - front desk staff was very helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

Yaohe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good, except for the capacity of the elevator, but that was totally fine too.
Stayed 2 nights in Mar 2025

8/10 Good

Cheri, Saint Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would have appreciated being informed of the hotel's planned massive poolside party BEFORE we booked our non-cancellable room reservation. The music/bass (until 11 pm) was inescapable and kept us awake when we really needed to sleep. Staff, however, were friendly and very helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Adrianna

Liked: Amenities, property conditions & facilities
This is a really lovely historic property with a fabulous pool. However, the service and amenities are not quite what I would expect from a 4-star hotel. Although the beach, pool, and restaurant/bar service were excellent, the lobby is sparsely staffed. There was usually only one person at the front desk and although there was a station labelled 'concierge,' there was no concierge there during my 3-night stay. Also, there was no lotion in the room. It's a small thing, but I thought it was odd for a hotel at the price point not to have complimentary lotion.
Stayed 3 nights in Mar 2025

6/10 Okay

Enza

Traveled with partner
Liked: Amenities
The property was very cool! Very retro vibe and The pools, location and ambiance were great. However the housekeeping was very hit and miss some days were great other days we had to call 3 times to get our room serviced and even then they didn’t make the bed or sweep or replenish coffee this was very disappointing as the property itself was so amazing. Not to mention it’s not an inexpensive hotel so felt the housekeeping needed a lot of work.
Stayed 3 nights in Mar 2025