Dirty. I changed rooms 3 times in 2 nights. 1st room had hair in the shower (looked like pubes, gross!) and the 2nd room was ant-infested. Finally on my last day there, the hotel had a power outage. No backup generators which meant no elevators, no hot table at breakfast. I can't believe this hotel sits under the Hyatt brand, it's more like a motel. The only positive here are the staff, who are all hard working and very friendly and helpful. But the hotel itself, is gross.