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Volga, Member of Preferred Hotels & Resorts

Property class: 5 and above

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Photo gallery for Volga, Member of Preferred Hotels & Resorts

A modern indoor pool area with a concrete floor, surrounded by lush greenery and a seating area with a sofa and curtains.
Property video
A modern outdoor seating area with a concrete floor, cushioned benches, and a view of a garden with plants and a water feature.
Living area
A modern indoor space with a central stone fire feature, green seating, and hanging pendant lights.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
The current price is $502
$425 nightly
$502 total
Total with taxes and fees
Nov 16 - Nov 17

Explore the area

View in a map
Río Volga 105 Cuauhtemoc, Mexico City, 06500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Diana the Huntress Fountain
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a bathroom with a glass door, and a seating area with a view.

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

A modern bedroom with a large bed, wooden walls, and a bathroom with a glass shower.

Deluxe Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Living area

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Room

Grand Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

A modern hotel room with a sofa, a small round table with a plate, a bed, and a sliding door leading to a bathroom.

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Total with taxes and fees
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About the neighborhood

Mexico City

A stay at Volga, Member of Preferred Hotels & Resorts places you in the heart of Mexico City, within a 5-minute walk of Paseo de la Reforma and Angel of Independence Monument. .This luxury hotel is 1.6 mi (2.6 km) from National Museum of Anthropology and 2.3 mi (3.7 km) from Auditorio Nacional.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Diana the Huntress Fountain - 2 min walk - 0.1 miles
  • Angel of Independence Monument - 5 min walk - 0.3 miles
  • Cibeles Fountain - 12 min walk - 0.7 miles
  • Chapultepec Park - 12 min walk - 0.7 miles

Getting around

  • Sevilla Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Don Asado - ‬2 min walk
  • ‪Tacos De Armando - ‬1 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Kabuki Sushi - ‬2 min walk
  • ‪Peltre Lonchería - ‬1 min walk

About this property

Volga, Member of Preferred Hotels & Resorts

Volga, Member of Preferred Hotels & Resorts offers 50 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 50 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including a 24-hour health club and an outdoor pool. This Mediterranean hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, ELORA, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the swim-up bar or one of the 3 bars/lounges. A complimentary full breakfast is served daily from 7:00 AM to noon.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary full breakfast is served each morning between 7:00 AM and noon.
ELORA - This fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Roof Garden - This rooftop bar is located by the pool. Open daily.
Minos Bar - Onsite cocktail bar. Reservations are required. Open select days.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • 3 bars/lounges
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ELORA
  • Minos Bar
  • Roof Garden

Things to do

  • 24-hour health club
  • Designer stores
  • Evening entertainment
  • Outdoor pool
  • Outdoor pool (guest access)
  • Wine tasting room
  • Winery release events

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Magnifying mirror
  • No elevator
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 2 buildings
  • 8 floors
  • At least 80% organic food
  • Built in 2023
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 52.20 per pet (varies based on length of stay), plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 265 per day
  • A damage deposit of USD 270 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 52.20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Volga Hotel
Volga Mexico City
Volga Hotel Mexico City

Volga, Member of Preferred Hotels & Resorts Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 208 reviews
Rating 8 - Good. 28 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 8 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was wonderful. Rooms were great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with Hotel Volga for part of our honeymoon. The staff was very helpful in making it a special stay. Room was lovely, staff was excellent. Food at the restaurant was outstanding (they earned that Michelin star). Great experience.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great staff and a beautiful hotel.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelnete
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Clean and staff was amazing!! Atmosphere was wonderful
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff highly recommend
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was amazing. I enjoyed my stay so much, that I did not want to leave. I will be revisiting soon. Mexico City and its people are a gem.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Just watch out for
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Breakfast was fantastic! Staff were friendly. Thoughtfully designed. Unfortunately the pool was full of green algae - so, not 'open' in my view. But our experience was lovely overall!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed in. Underrated and would be our go to for Mexico city.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful architecture!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
This hotel was amazing. The decor is beautiful and the service was excellent. Highly recommended!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and had nice drinks at the bar. The room was very chic and clean. Concierge was incredible and helped us enjoy our stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness
The service was amazing! The place is at a perfect location. The hotel is beautiful.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I absolutely loved this hotel and plan to always stay here when I’m in CDMX. The staff was friendly, the hotel was impeccable, and the bar in the basement had a great DJ and good drinks.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stay , convenient location
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay , wonderful staff
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in Mexico city. The urban cenote concept has been executed expertly
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was spotless. The staff was amazing. Everything was nice and clean, prepared.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved my stay!

Location close enough to restaurants and parks nearby. Service was great, very cool architecture,
Stayed 2 nights in Feb 2025