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ULIV Apartments Polanco

4.0 star property

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Photo gallery for ULIV Apartments Polanco

Aerial view
Standard Apartment | Dining room
Fitness facility
Superior Apartment | Individually decorated, individually furnished, laptop workspace
Premium Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
$121
$101 nightly
$121 total
Total with taxes and fees
Apr 12 - Apr 13

Explore the area

View in a map
539 Av. Ejército Nacional Mexicano, Granada, Mexico City, CDMX, 11520
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪9 min walk‬
  • Place, Antara Polanco
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Apartment with Balcony

Premium Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Premium Apartment with Balcony

  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Two-Bedroom Apartment with Balcony

Two-Bedroom Apartment with Balcony | Living area | 42-inch Smart TV with digital channels, TV

Two-Bedroom Apartment with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment

Standard Apartment | Dining room

Standard Apartment

  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment

Superior Apartment | Living area | 42-inch Smart TV with digital channels, TV

Superior Apartment

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stylish Three-Bedroom Apartment

Stylish Three-Bedroom Apartment | Dining room

Stylish Three-Bedroom Apartment

  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Exclusive Three-Bedroom Apartment

Exclusive Three-Bedroom Apartment | Living area | 42-inch Smart TV with digital channels, TV

Exclusive Three-Bedroom Apartment

  • City view
  • 1507 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Similar properties

Premium Studio | Premium bedding, in-room safe, iron/ironing board, free WiFi
UTOPIC Polanco by ULIV
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, 828 reviews
$104 nightly
The price is $124
Apr 3 - Apr 4
Total with taxes and fees
UTOPIC Polanco by ULIV

About the neighborhood

Mexico City

Located in Mexico City (Miguel Hidalgo), ULIV Apartments Polanco is within a 15-minute walk of Avenida Presidente Masaryk and Antara Polanco. .This aparthotel is 1.5 mi (2.4 km) from Paseo de la Reforma and 2.1 mi (3.4 km) from Angel of Independence Monument.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 7 min walk - 0.4 miles
  • Spanish Consulate General - 9 min walk - 0.5 miles
  • Antara Polanco - 12 min walk - 0.7 miles
  • Lincoln Park - 14 min walk - 0.8 miles
  • Paseo de la Reforma - 19 min walk - 1.0 mile

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Signora Mariola - ‬1 min walk
  • ‪El Gringo Naco - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Lago Meru - ‬3 min walk

About this property

ULIV Apartments Polanco

ULIV Apartments Polanco offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include dining tables. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). 42-inch Smart televisions come with digital channels. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the aparthotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 64 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 42-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided weekly.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and a communal living room.
Featured amenities include a business center, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Dining table
  • Window screens

Entertainment

  • 42-inch smart TV with digital channels

Outdoor areas

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Business center
  • Coworking space
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Portable fan

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total
  • Fee: USD 45 per pet per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Porter/bellhop
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 64 units
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 45 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 45 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MIK191216BX2

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Uliv Ejercito
ULIV Polanco II
ULIV Luxe Apartment Polanco
ULIV Luxe Apartments Polanco
ULIV Apartments Polanco Aparthotel
ULIV Apartments Polanco Mexico City
ULIV Apartments Polanco Aparthotel Mexico City

ULIV Apartments Polanco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 209 out of 335 reviews
Rating 8 - Good. 74 out of 335 reviews
Rating 6 - Okay. 28 out of 335 reviews
Rating 4 - Poor. 7 out of 335 reviews
Rating 2 - Terrible. 17 out of 335 reviews

9.0/10

Cleanliness

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose, Surrey

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and out and a great apartment
Stayed 3 nights in Dec 2025

6/10 Okay

Claudia Raquel

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very old . Restrooms are old
Stayed 3 nights in Nov 2025

6/10 Okay

Juan

Stayed 4 nights in Nov 2025

10/10 Excellent

Prizma

Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó. Todo es igual a las fotos. Es un apartamento con la comodidad de un hotel. Es bien seguro. El personal de seguridad en la entrada son muy amables. La terraza es espectacular. Lo recomiendo al 100% y seguro que regresaré en el futuro. Gracias!
Stayed 3 nights in Nov 2025

4/10 Poor

Daniel

Disliked: Cleanliness
The room was very poorly maintained, there were scratches all over walls, dirty sheets, a weird smell in bathrooms, shower nozzle clogged spraying unevely, and a very suspicious stain on the couch... contacted support and they went to go change the sheets the next day, but "were working" on all other issues. It's marked as 4 stars, and felt more like a Motel 6 experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities
Estuvo muy bien todo nos gusto mucho hospedarnos ahy
Stayed 5 nights in Nov 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean and friendly staff
Stayed 4 nights in Nov 2025

8/10 Good

philippe

Liked: Cleanliness, amenities
Room was clean with all the necessary tools. Staff was very nice and acomodating. It is noisy being in front of a big avenue but manageable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Daf

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Es una zona que tiene todo, restaurantes, tiendas, ideal para poder caminar. Yo vine por trabajo y los espacios me funcionaron muy bien.
Stayed 1 night in Nov 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
En lo personal sentí que fue una estancia bastante tranquila y mi cama y baño estaban impecables :)
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Muy agradable para poder estar con la familia si es que van acompañados. El trato por parte del staff siempre estuvo a la altura.
Stayed 1 night in Nov 2025

8/10 Good

John

Stayed 5 nights in Oct 2025

2/10 Terrible

José Eduardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Hugo Antonio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had to buy a blender. There was none in there.
Stayed 28 nights in Aug 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

8/10 Good

Marcos

Stayed 1 night in Sep 2025

6/10 Okay

Paul

Traveled with family
Disliked: Cleanliness

Disappointing in many ways - see comments above.

Excellent staff. Space satisfactory. Apartment is tired and requires attention. No insect screens and no a/c. Blinds are not correct size and do not keep light out at night. Lounge requires black out blinds also as the light from Sam’s Club is exceptionally bright. Main bedroom only has 1 bedside lamp and 2nd bedroom has no bedside lamps and only 1 bedside table. Also only 1 power outlet and it was located on the other side of the room. Door handle on 2nd bathroom hanging off. Knob on washing machine or dryer missing. Seal on fridge door coming off. Kitchen countertop was dirty. No tissues. No kitchen towel for drying dishes. Main bathroom door doesn’t fully open. Finally the elevator was out of service and only told a couple of days before. We were on the 5th floor! My wife is 70, I am 79, so it was bad for us .
Stayed 3 nights in Sep 2025

10/10 Excellent

Arturo

Business traveler
Liked: Cleanliness, room comfort

El lugar perfecto, cómodo y excelente ubicación.

El lugar es muy lindo, espacioso y con todo lo que necesitas en tu estadía en Cdmx, tanto por trabajo como de turista. El personal super amable y la ubicación excelente.
Stayed 3 nights in Sep 2025

10/10 Excellent

Elvia

Liked: Cleanliness, room comfort
Todo limpio y ordenado. Solo no sabía que había cafetera, pero no tazas y me quedé con ganas de tomarme un café!
Stayed 1 night in Aug 2025

10/10 Excellent

Aarron Phleshia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We booked a three-bedroom apartment at ULIV because it was close to the Canadian embassy, where we had an appointment. My son and I arrived late, and since I had never been to Mexico City before, I wasn't sure what to expect. I must say that the apartment was very spacious and clean, and the staff were extremely helpful. I did encounter a minor situation when I got locked in the bathroom due to a faulty lock. However, the staff responded quickly and came equipped with tools to help me get out. When we were leaving, they arranged a taxi to the airport for my son and me, and they even covered the cost related to the bathroom incident. I thought it was very kind of the manager to do that. I would like to express my gratitude and highly recommend staying at ULIV in Polanco.
Stayed 2 nights in Jul 2025

8/10 Good

Fernanda

Business traveler
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay would order next year again thank you for an amazing stay
Stayed 1 night in Jul 2025

8/10 Good

Aura

Liked: Cleanliness, property conditions & facilities
Excellent location and beautiful apartment for a short stay. The stove doesn't work very well, even though I didn't use it that much, when I needed it, it didn't work. Other than that, it's a great place.
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay at the apartment was excellent. The facilities were comfortable and well-maintained, and the staff was exceptionally courteous and attentive. Although the hot water wasn’t working on the first day, the team responded promptly and resolved the issue efficiently. I truly appreciated their professionalism and care. As a suggestion, it would be great if more apartments were equipped with air conditioning, as it can get quite hot during the day in Mexico.
Stayed 3 nights in May 2025