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The Alest Hotel

4.5 star property

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Photo gallery for The Alest Hotel

Front of property
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Breakfast, lunch, dinner served; international cuisine
Reception
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
$803
$672 nightly
$803 total
Total with taxes and fees
May 17 - May 18

Explore the area

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45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Lincoln Park
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Deluxe Suite

Grand Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Suite

  • City view
  • 840 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Junior Suite

Designer toiletries, hair dryer, bathrobes, slippers

Deluxe Junior Suite

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed

Grand Deluxe Room, 1 King Bed | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 379 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Grand Deluxe Room, 2 Queen Beds

Grand Deluxe Room, 2 Queen Beds | Premium bedding, free minibar, in-room safe, individually decorated

Grand Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Mexico City

With a stay at The Alest Hotel in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 9 minutes by foot from Paseo de la Reforma. .This luxury hotel is 0.5 mi (0.7 km) from Auditorio Nacional and 0.6 mi (0.9 km) from Parque Zoologico de Chapultepec.

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 miles
  • Lincoln Park - 2 min walk - 0.1 miles
  • Spanish Consulate General - 5 min walk - 0.3 miles
  • Paseo de la Reforma - 7 min walk - 0.4 miles
  • Auditorio Nacional - 9 min walk - 0.5 miles

Getting around

  • Polanco Station - 8 min walk
  • Mexico City Buenavista Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 30 min drive

Restaurants

  • ‪Fougasse - ‬3 min walk
  • ‪La Aceituna - ‬3 min walk
  • ‪City Market Cafe - ‬3 min walk
  • ‪RosaNegra - ‬3 min walk
  • ‪Tianguis Parque Lincoln - ‬3 min walk

About this property

The Alest Hotel

The Alest Hotel offers 20 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 23-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Treat yourself to a stay in one of the 20 individually decorated guestrooms, featuring heated floors and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Enjoy international cuisine at 45 Bar & Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
45 Bar & Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • 45 Bar & Restaurante

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Coworking space
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (75 inch wide door)
  • Handrails in stairways
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 300 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City

The Alest Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 297 out of 328 reviews
Rating 8 - Good. 21 out of 328 reviews
Rating 6 - Okay. 9 out of 328 reviews
Rating 4 - Poor. 0 out of 328 reviews
Rating 2 - Terrible. 1 out of 328 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

8/10 Good

CRISTINA

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are amazing, very clean hotel. Limited in certain services but the service iverall has gotten better, i have been staying at The Alest since 2021/2022.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeffrey, Orlando

Stayed 5 nights in Jan 2026

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean, great location!
Stayed 2 nights in Dec 2025

10/10 Excellent

Vilma, New York

Stayed 5 nights in Dec 2025

10/10 Excellent

Katherine Sunghee, Seattle

Great staff and service
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Esta es la segunda vez que me hospedo ahí y quedé invitado a volver en otra ocasión
Stayed 3 nights in Dec 2025

8/10 Good

Nir

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great service, high end hotel. Very clean. Fantastic location. Only reason for the 4 star was that the bed was not very comfortable and the pillows were extremely hard.
Stayed 6 nights in Nov 2025

8/10 Good

Susanna

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Stayed 2 nights in Nov 2025

10/10 Excellent

Margaret

Stayed 3 nights in Oct 2025

10/10 Excellent

Giulia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. We loved our stay there. Would stay again!
Stayed 2 nights in Nov 2025

10/10 Excellent

luis, miami

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel, very good at details with friendly staff and excellent location
Stayed 7 nights in Oct 2025

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rogelio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Boutique Hotel, clean, quiet and safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 2 nights in Sep 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

FEDERICO, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Hreat
Stayed 3 nights in Aug 2025

10/10 Excellent

Gjorgi

Business traveler
Liked: Amenities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that pampers you.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis, Bloomfield Twsp

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and very friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay although my room was honestly too small for me! Next time I will get a bigger room, beautiful hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, amenities
Convenient property near all the shops and restaraunts in Polanco. The hotel is beautifully decorated and offers great service.
Stayed 3 nights in Aug 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Just a lot of noise above me in room
Stayed 2 nights in Aug 2025